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4.032 Reviews
Showing 1-25 of 32 reviews
Bobbie H.
12/2015
home improvement stores
+ -1 moreThe consultant came, he brought samples and we discussed the project. He took measurements and noted the materials I'd chosen. After discussing what I wanted, he left. I haven't heard from him or anyone else from Home Depot. Could be miscommunication; I don't know. I've chosen to move on with another company.
Description of Work: I requested a consultation for a kitchen refacing project.
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Jim C.
11/2013
appliance sales
+ -1 moreThey were super and very nice. I have no complaints with the product.
Description of Work: We purchased a Samsung french door refrigerator.
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Yes, I recommend this pro
$1,600
Marilyn K.
07/2013
carpet installation
+ -1 moreThe service and installation were excellent. Their skills were best. They were clean. They were courteous and friendly.
Description of Work: I have used Home Depot at East Liberty to purchase a new carpet.
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Yes, I recommend this pro
$1,300
Laurel S.
03/2013
doors, home improvement stores
+ 0 moreFrom start to finish everything went as planned. We provided the dimensions. Went through the software checklist at home depot. We scheduled an installation date. They were there on time and completed on time. We were pleased with teh final product.
Description of Work: Replaced front door. Door needed to be custom made. We were pleased with the entire experience.
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Yes, I recommend this pro
$1,100
Edie Jean M.
09/2012
appliance sales
+ -1 moreOverall there services was excellent.
Description of Work: I used their services to purchase a washer, dryer, and stove.
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Yes, I recommend this pro
Gordon Z.
07/2012
replacement windows
+ -1 moreI contacted them through the web and they sent out a rep to measure the windows and show me what they had to offer. They subcontracted the installation but they did a really nice job. They replaced all of my windows. All 21 of them. I dealt with a couple of people. Everybody I dealt with was very pleasant. They did a really good job. The follow up was impeccable. They left me with all of their business cards and I was very pleased. I had the carpeting replaced by Home Depot last year and I was really happy with their service. That is why I went back to them for windows. I will use them again.
Description of Work: I bought new windows from Home Depot about a month ago.
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Yes, I recommend this pro
$10,000
Larry W.
06/2012
home improvement stores
+ -1 moreTheir service is convenient. They usually have what I want in stock.
Description of Work: I purchased deck hardware at Home Depot.
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Yes, I recommend this pro
$100
Alna S.
05/2012
doors
+ -1 moreIt was great. They were on time and did the work quickly. They explained everything and gave me a choice on locks.
Description of Work: They installed two security doors.
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Yes, I recommend this pro
$1,800
Harvey L.
04/2012
appliance sales
+ -1 moreThey are very helpful with DIY projects, they give good advice and the people are good there. Their prices are quite fair to me. They are very good with window installation.
Description of Work: Home Depot installed some windows for me and I buy other for materials for my home there.
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Yes, I recommend this pro
$6,500
Stephen O.
03/2012
home improvement stores, plastering
+ 0 moreWe were pleased with the services we have received here.
Description of Work: We purchased paint.
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Yes, I recommend this pro
$17
GEORGE U.
02/2012
home improvement stores
+ -1 moreThe guy who came out to give the quote was a really great guy.
Description of Work: HOME DEPOT did a quote for refacing kitchen cabinets.
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Yes, I recommend this pro
$13,000
kimberly M.
04/2010
home improvement stores
+ -1 moreIt's very difficult to find a competent person to help you in the store. There are many many employees milling about, but few actually doing any work or being proactive in seeing if you need help. Finding a manager or supervisor is also very difficult Every time I go in there I am reminded why I should never go back.
Description of Work: This is the nearest hardware storefront to my house, so I am there at least once a week purchasing items for my house.
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Yes, I recommend this pro
$75
Volker S.
01/2010
doors
+ -1 moreThe regular entry door had to be made of steel and it does have a separate storm door. So, it's 2 doors on 1 frame. I have an old house with standard opening doors. The price that I paid was for the door as well as for the installation. They were very professional. I chose them over another company because the other company would have required some sort of a special order for a storm door. It was a difference of $120 and I figured out that I am going to go with Home depot. They call you up and make sure that they are on time. The installation was done quickly too. The old door had a single pane window and it was vinyl door. I thought that this would be the year for me to make an investment with the tax credit nowadays. There was a dent in the door, but they are taking care of it by taking the door back and installing a new one by the end of this week. They are also giving me an added feature. I might have them come out to install a back door for me in the next year. So, if need be, then I would use their services in the future too.
Description of Work: I had a front entry door as well as a storm door installed by Home Depot about a month ago.
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Yes, I recommend this pro
$1,500
Ying C.
11/2009
carpet installation
+ -1 moreIt was a disaster. We had to go upstairs everyday without using the handrail. We had to hire a handyman to install the doors back. It was a horrible experience which we never expected.
Description of Work: Home Depot contracted with American Carpet Company to install our carpets. Four guys came over to install the carpets. One guy who seemed to know how to install left early. The rest of the installation was a disaster. We were told the installation can be finished within 4 hours. It actually took them a day and a half. They removed all the room doors and closet doors. After they told us they were done, all doors lied around the house. My wife told them to install our doors back. They installed a couple and then told us they cannot install the other doors back. They even asked my wife to sign the paperwork which indicated that we were "completely satisfied"! My wife refused and they just left. When we went upstairs to check the carpets, we found the handrail was not drilled into the carpets despite the fact we paid for every spindles. They simply lay the handrail there on the carpet. One spindle even fell off. Luckily my pregnant wife did not lean on the handrail. Home Depot sent a guy to inspect and he apologized to us. Later the American Carpet company sent the same guys who ruined my handrail and refused to install my doors back to fix the problem. I asked whether they were confident they can fix the problem. They said no. I told them to go back and ask their boss to call me. Now we have to wait another week before the American Carpet Company can send someone else who can fix the problem.
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$3,000
Eileen K.
10/2009
carpet installation
+ -1 moreI was very satisfied with their work and their price. They sent someone out to measure and he wasn’t a local store person. I purchased carpets for 3 bedrooms, a walk-in closet, a small room, a hallway and 2 sets of stairs. They did the whole second floor which was roughly a 1000 square feet of carpeting work. There was someone at the store who helped us while purchasing the carpets. The sales people at the store were very helpful. I have a family member who is in the carpet business and he had come along with me. My carpets looked really nice after installation and they did a good job. The guys who installed the carpets didn’t necessarily speak English, but that was okay. However, they knew what they were doing. The price charged by them was very good. They were a little late on one day. I would use them again, if needed.
Description of Work: I purchased carpets from Home Depot about a couple of months ago.
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Yes, I recommend this pro
$27,000
LESLEE S.
06/2009
doors
+ -1 moreThey have contractors that come in and install the door for an extra charge. They gave us an estimate after they took the measurements and also gave us an additional discount. They gave us other options to make it cheaper. They were professional and tried to save us some money. I did not have any issues with them.
Description of Work: I had them put in a storm door. It was a custom made door with glass as we have an 11 foot high ceiling.
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Yes, I recommend this pro
$800
Lynn H.
12/2008
home improvement stores
+ -1 moreI had to call and go through Home Depot to get a hold of someone. It took them 2-3 weeks to get somebody to the house for an estimate. I don't think the company is as good as they were and I probably wouldn't go back to them again.
Description of Work: I bought 3 bedroom windows and they installed them.
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Yes, I recommend this pro
$800
Amelia W.
08/2008
home improvement stores
+ -1 moreThe employees in this store are ALWAYS rude. Here are some of the issues we've had: An employee in the garden center yelling at a customer saying, "You know the garden center closes in 5 minutes" and not helping him -- even though the rest of the store is still open for 5 more hours. When checking out the cashier seemed annoyed that she had to check us out. Not only was she rude - she was text messaging on her phone, while checking us out! The return line is always long and once it is your turn the person doesn't know how to help you and has to wait for someone else. Once, after a long wait to get to the cash register, I waited 20 minutes while the returns person had to find someone else to help her. She asked one of the managers at the help desk to help her, but she refused saying she had "too much other work to do" (which did not include helping other customers as she was working on the computer).
Description of Work: Over the past year we have spent hundreds of dollars at this Home Depot. Each time we go back we usually have a bad experience. Unfortunately it is close to our house but if given the time we would rather make the trip out to another Home Depot or Lowes. We did price out carpet, which turned out to be much more expensive than what we later bought from Empire carpet.
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$2,000
JUSTIN C.
12/2007
doors
+ -1 moreWorkmanship was fine, but organization and timing was a disaster. Paying in full up front really takes the pressure off a contractor, but this is the way they do business! Two doors should have been installed in one visit 1 month after order, instead there were three separate appointments and many broken promises. In the end, we received the job promised and with lots of prodding a partial refund for the extra trouble, the delay and the headaches.
Description of Work: Installed a screen door and a security door.
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$1,100
Micki & Paul F.
08/2007
carpet installation, flooring contractor
+ 0 moreI was thrilled with them. We were lucky because we found someone that knew what they were talking about. I will be using them again.
Description of Work: Carpet, linoleum, pergo and flooring.
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Yes, I recommend this pro
$2,500
JENNIFER H.
06/2007
carpet installation
+ -1 moreThe man who was to measure for the spaces had to cancel at the last minute one day and did not call when he said he would the next day. I had to call him. Then he measured wrong and in such a way that even the sales department criticized. We had to re-measure some areas ourselves. We then went in and spoke with a manager, Art, who told me to call him the next morning to give him our measurements and the order would be processed. I called 4 times between 9am-2:30pm. I was put on hold for as long as 14 minutes and NO ONE return my calls. I even spoke to a store manager (not one of the Lisas) who was rude and appeared to care less. Additionally, the sales person was supposed to have called us back within 2 days of receiving the "professional" measurements and she called 9 days later. We plan to go to the store to get our $35 measurement fee back and have cancelled the order.
Description of Work: Wall to wall carpet for our nursery; runner for the hallway and stair treads. Approximately a $1,000.00 job.
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$1,000
JEAN M.
10/2006
doors
+ -1 moreI don't have a storm door, and I want one before winter. I am out $25 and hoping I can find a cheaper one somewhere. Meanwhile, here's a problem I thought was solved, and it isn't.
Description of Work: I tried to buy a storm door from them. They had a sale on storm doors, plus a discount on installation. I had a nice talk with the salesman, who had problems with computers but was a great guy to talk to. They sent a man out to measure my front door. Then they told me my doorway wasn't standard size, and the storm door would cost twice what I expected to pay. I want to know if this is standard practice with Home Depot and doors because it smells of bait and switch.
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$25
ERIN J.
05/2006
home improvement stores
+ -1 moreWe had contacted the installation center to request a fencing estimate to be done. A representative scheduled us for an estimate but no one arrived or called on the scheduled day. When I called to complain at the corporate level, I was transferred several times to several different representatives who merely assured me that I was a valuable customer and that the problem would be resolved. After speaking to two representatives via a conference call, I was guaranteed a representative would contact us within 48 hours to schedule an estimate. To date, no one from Home Depot has called to schedule the estimate or even to follow up on my initial complaint.
Description of Work: No work was performed because only an estimate was requested at present time.
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RYAN O.
02/2006
flooring contractor
+ -1 moreHome Depot's staff was helpful and knowledgeable. They explained the procedure and offered a reasonable price for the products I purchased. They gladly took back the extra tiles I didn't need and were helpful when I had further questions on installation.
Description of Work: Purchased peel and stick vinyl flooring for kitchen in addition to floor installation and care products.
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Yes, I recommend this pro
$180
Karen K.
02/2006
carpet installation
+ -1 moreThe measuring and installer guys were both courteous, prompt and efficient. The carpet was inexpensive but does not feel cheap, and so far I like it very much. Installation was fast - the carpet went down only 5 days after I ordered it, though I had to make several phone calls to get scheduled. The sales man at the store could have been a little more knowledgeable, but on the whole, it was a good experience.
Description of Work: Installed wall-to-wall carpet and padding, with thresholds, in a 200 square foot family room.
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Yes, I recommend this pro
$509
- 1(current)
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Contact information
400 N Highland Ave, Pittsburgh, PA 15206
www.homedepot.com/StoreFinder/index.jsp#zip=30339Licensing
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*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Doors,
Carpet Sales and Installation,
Appliance Sales and Installation,
Flooring Sales and Installation,
Windows,
Plaster
FAQ
Home Depot - East Liberty is currently rated 4 overall out of 5.
No, Home Depot - East Liberty does not offer free project estimates.
No, Home Depot - East Liberty does not offer eco-friendly accreditations.
No, Home Depot - East Liberty does not offer a senior discount.
No, Home Depot - East Liberty does not offer emergency services.
No, Home Depot - East Liberty does not offer warranties.
Appliance carpet sales, installation, repair, doors, flooring, hardware, home improvement & plastering.
Contact information
400 N Highland Ave, Pittsburgh, PA 15206
www.homedepot.com/StoreFinder/index.jsp#zip=30339