N. S. Johnson, Inc.

The service man really knew what he was doing. Was able to troubleshoot the problem, called for and picked up the part, and put it in all in about 1 1/2 hours. Did a very good job. He also used booties so he wouldn't track up my floors. He is a very nice person.

good

This is the first time that I felt that I was cheated by a home service contractor. When the service man arrived (promptly) and performed the diagnostic test, I was given an estimate for the cost to repair my central air. I paid the $150+ for his labor. He ordered the necessary part & it arrived 2-1/2 days later. When he arrived to perform the work, I was told that the cost would be almost 3 times the orginal estimate (not including the amount I had previously paid). While the work itself was professionally done, I am still upset by this tactic & at this time, cannot in good conscience provide an unqualified favorable review.

Great service! Worked until problem was fixed.

N.S. Johnson Inc. provided great service again and had our a/c unit repaired in a short period of time. We have an older heat pump and have called them a couple of times in the past 3 years. They have always provided prompt service and their technicians are very knowledgeable and professional.

I was pleased with this company. They were able to come out to check my ac within 24 hours of my call. The tech that came was very nice and showed me what he was doing. My only issue was that it was expensive for the amount of time he was here (as I am sure they all are!) This company has flat rates which can be really good, expect my fix was very easy and took little time but still cost the same. Next time, maybe I will benefit more from the flat rate.

The best and most complete AC inspection and tuneup I have ever had!

Service tech was great. Very knowledgeable and explained everything he did and why he did it.

No comment.

Called them and they were out to clean the boiler and answered my questions . Good the job done in a timely matter.

The man that came out to fix the heater was very nice and showed me what to look at next time. We plan on using them next summer for our A/C.

Came during peak of the heat wave (I called in the evening and they came next day) I was getting 2 to 5 day lead times from other vendors. Evaluated my system and determined that the coils only needed to be cleaned. Easily could have told me that the system needed to be recharged or any other story. I also read several reviews online prior. All of these reviews are consistant with the experience that I had. I would definitely recommend N.S. Johnson, Inc to my neighbors and friends.

Did a very professional job. Very fair on pricing.

The contractor was professional and promptly found the problem and fixed it at no charge after four other contractors wanted to charge $3-4K to replace the entire system, which was fine and only had a loose wire. Thank you.

Nate was very prompt when dealing with us. He provided detailed description of problem and estimate. Was a great guy to work with.

Came to look at the problem the day I called and made intrim repairs until they could bring in the parts needed on Monday. Improved the performance, cleaned amd upgraded the drain system that was flooding my basement at an affordable price. I had others who lied about what was needed and had the same problem and worse when they left; who cost me much more and did not make effective repairs. If you want safe, fast professional service from a well trained repair person, you be happy you called NS Johnson.