Basement Medics, LLC

These were the most pleasant people to work with.

We contacted Rob Cunliffe at Basement Medics after an old repair (12 years prior) to a crack in our poured concrete basement wall began to leak seriously during a recent heavy rainstorm. He responded that same evening, a Sunday, and after describing our situation to him he asked if he could meet us to see the problem before recommending a solution. He arrived promptly the following Saturday morning and spent a great deal of time explaining why the previous repair had ultimately failed and how their approach would remedy the problem permanently. During our discussion Rob answered all of our questions, addressed all of our concerns and never made us feel that he needed to be at his next appointment. He looked at other areas of the basement but saw no reason to fix what wasn������t broke so he did not try to sell us more than what we needed. He sent us an a very reasonable estimate a couple of days later which was exactly what he told us when we spoke earlier. His estimate was very detailed and complete and described how the wall would be prepared for the new repair. We accepted the estimate and set up an appointment to begin the repair. Rob and his son, Ryan arrived promptly several days later and completely removed the old repair and prepared the wall for their waterproofing system. This process included application of 2 separate coats of radon sealer after which the wall was allowed to stand for several days to permit the sealant to penetrate the concrete. During this time Rob noted that we should see some efflorescence as the sealant penetrated the wall which was normal. They cleaned up the area and returned several days later to complete the job. They finished the new repair and again cleaned up the area. Overall, both Rob and Ryan are very pleasant to deal with and quite knowledgeable about the waterproofing business. In particular, Rob knows his business and their competitor������s products. He presents the advantages and drawbacks to other products as an honest comparison. His estimate was exactly what we paid for the repair. It is evident that Rob and his son take a great deal of pride in their work and strive to provide the very best service they can. We are extremely pleased with their work and would recommend them highly to anyone in need of an honest assessment of waterproofing issues without the pressure of a sales pitch.

Father and son business ,very professional and cleaned up after the job, waiting for heavy rain to see the pump in action!

Great job, Great Service, Great people to do business with, Great price. It was a pleasure to do business with both Bob and Ryan, a father and son team that we felt confident with. It is their lively hood, so you know they stake a lot by their reputation. If I had more basements I would hire them again and highly reccoment that you do so.

Very honest and personable and responded immediately to any follow up questions.

Great Job

He was dependable and went out of his way to provide extra service. He really cares about his work and would hire him again.

Mr. Cunliffe is well-informed about the problems and solutions to waterproofing basements/crawlspaces, and regarding the behavior of groundwater and storm run-off. His crew worked very efficiently and maintained a clean job, and our problem of water in the crawlspace was solved. It is a delight to see water gushing out of the pipe and know that the sump pump is doing its job and our crawlspace no longer has standing water. The price was reasonable and I would hire Basement Medic again

I had three companies submit bids, all the prices were close but Bob was the most professional and in my mind trustworthy person I spoke with. I paid 20% to cover materials and that was only 1 business day before the work started. The crew showed up on time, covered everything and cleaned up when they were done. They finished in one day and the job was done perfectly. They took care of everything.

Bob and his team were exceptional. We are very please we chose Basement Medics. The end result was more than we imagined.

Bob from Basement Medics was prompt and professional, and the service was reasonably priced. We had them come back for two other jobs and each time they provided creative, affordable solutions for our problems. We recommend them very highly.

Great experience. Bob was extremely knowledgeable and offered a fair price. His crew came in, worked extremely hard and finished everything in one day.

Owner was attentive and timely. The quote was fiar and service was prompt. Overall, a great experience

These guys were competitively priced, did exactly what they said they would do, told be when they would do the work and were on time and very respectful of my home. They laid down dropcloths, protected everything from my basement to the exit of my home. I was impressed with the little things - the way they ran the water lines to my pump, the way they placed straps and anchors to support their pipes, every pipe is either perfectly plumb or level. These guys were only in my basement and treated it as if it was my living room.

They were wonderful, best contractors i ever hired!!!!