K & K MECHANICAL

They didn't come to my house so I don't have a review.

Always on time, helpful, honest...just the best!

unknown

Rod was flexible with the timing of his work (which had to be scheduled in between mine), and was professional at all points in time (which was a period of 2 or 3 months). It went very well and on the one or two (out of 108) units he looked at that had problems afterwards, he was prompt in resolving the issues. A++

unknown

I have been using K & K Mechanical almost annually for the last 16 years, both in my current home and at my previous residence, and there was never an issue. Rod was always professional, did a wonderful job and showed up when he said he would. Louise was always friendly and made sure my appointment was convenient for both Rod and myself. As usual, I called to make my appointment for annual servicing of my central a/c system. I made the appointment 2 weeks ago for May 27th (today). Being that my air handler is in the attic, we always made the appointment for early in the morning so Rod isn't too uncomfortable in the attic heat. I left for the Memorial Day holiday weekend on Friday, May 23rd around 8am. My office answering machine reflected that we would be closed from Thursday close of business until Tuesday, May 27th at 8am. Today I woke up early, around 6am, to make sure the attic access was clear for Rod. At 6:45 I checked my machine for any messages and there was a message from Louise from Friday, May 23rd at 5:22pm, stating that Rod is not coming Tuesday because of our cats. He's allergic and he cannot handle it. Now, I understand that there are people allergic to cats, and since I volunteer for a cat rescue, I have a few extra, but to call during hours when they knew no one would be there to answer and leave a message stating that they're just not coming, was unacceptable, ESPECIALLY when he had been to my homes regularly over the last 16 years. We've always had cats. He never once mentioned that it was a problem. And why didn't Louise say something to me when I made the appointment?? We had a long discussion about rescued pets when I initially made the appointment! She didn't know then that her own husband was allergic to cats??? When I called them at 7am this morning, Louise said Rod didn't think about it when I made the appointment and said I should find another company. Really? He didn't think about it?? How many times has he been to my home? And to cancel the appointment on a holiday weekend, knowing I wouldn't get the message until the morning of my appointment was very unprofessional. It took me several phone calls before I finally found another company who could accomodate my service needs, but I have to wait two more weeks. That puts us into June, thus making it even hotter in the attic for the technician. As much as K & K is a good company, their professionalism fell very short this day, and after recommending them to several friends and employees over the years, I will now tell people to stay clear of K & K, to not waste their time, especially if they have cats.

Frigid weather. My elderly mother lives with me. Temperature in home was 52. I asked how soon they could make it. They were wonderful on the phone and worked with their schedule to get someone here fast. He figured out the problem. Fixed it. We had heat. They were absolutely wonderful and I offer my highest recommendation. I will definitely use them again.

It went fine, but I found someone else who was able to do exactly what I wanted done for less money.

They are very good. I was worried it would be very expensive but it turned out to be to just be a wire. My experience with them was very good. They were excellent. You call them, they come and they are very efficient. They don’t mess around and gets the job done. I would rate highly A on everything. The people are very nice. You call them and they are good in the office. They get right on it. They are very efficient. They check to see whether they have parts for the job before they send them out.

K&K was prompt (as always) and very communicative. They are flexible with scheduling their visits around my work schedule, and their pricing is fair. Not only did I get a thorough inspection, I also got tips on servicing the units in between their visits and how to maximize their efficiency. Whenever I have questions, they take the time to answer them. I wouldn't go anywhere else for my HVAC systems. Great people!

I called 5 companies for a bid on replacing my oil furnace. Of those who bid, K&K and Burkholder were by far the most professional Both were about $2,000 less than the quote from Altemos. K&K was low bid, bu a small amount, but I primarily chose them because they were a small business from an adjacent community, and I like to "buy local" and support small business whenever I can. K&K were very responsive, punctual, did an excellent job of installing and clean up. Our heat was back just before we needed it. The owner, Mr. Kriebel, and his wife were a pleasure to do business with. I feel they are very honest, very helpful, and competent. Burkholder was impressive, and I may switch to them as my fuel oil supplier when my present contract expires. But I would recommend K&K for heating or A/C equipment installation or repair.

unknown

Perfect!I hate big companies with guys who don't care.K&K is the oposite. They continue to service my house and my Moms all the time.Use them, you won't be disapointed.

Don't hesitate to call them!