Benjamin Franklin Plumbing

The men that came out were all respectful. It took them three men with three trips to my house for them to fix the problem. They were determined to find the problem. The supervisor, Ed, finally found the problem. The prior work that they tried and it wasn't the problem, replacing of valve, cost me over $300. The valve wasn't the problem but I didn't receive a credit or the original valve put back on. My only negative comment is the cost of parts and service was high in my opinion on top of a service call. They are committed to fixing the problem and professional.

The gentleman that did the work knew what he was doing respectful and answered our questions

Excellent work!

Quick, professional service Charlie did a great nion job

The service man, Steve explained all options and costs, wore protective shoe coverings and was very courteous.

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Very polite and courteous staff. Work was done in a timely manner

Very polite all questions and prices given up front.

Very prompt, very polite, and exceptionally well equipped. I would recommend them.

They asked if we wanted a smaller pump or a bigger pump. They did not pressure sell anything, but gave me info that helped me make a decision. Very nice sump pump setup installed.

Very polite and helpful.Plan to replaceRaelyn old sink after the New Year holiday. Will be calling them to do the replacement.

had a busted supply line to my kitchen refrigerator. Water was pouring into the subfloor and into the basement. Benjamin Franklin plumbing received my call and within 3 hours had two plumbers at my house. They replaced the hose and the broken valve, while repositioning the hose and adding a protective sleeve. Superb work and excellent response time. They even waived the $76 service visit fee. Would definitely recommend their services.

Had a leak after they left. They were very prompt in returning to fix the problem.

Get estimate first watch for added little extras

Did the work. Bought there home warranty which has been extremely valuable for not a lot of money

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The work was fast, the plumber was professional and personable.

The price was the only negative about the experience. They seem a bit pricey for what you get. At the same time, it was done correctly, on-time and they couldn't have been any nicer. The saying is you get what you pay for. Despite the cost, I would recommend them!

He was good.

Prompt service; more costly than I expected. Overall I am satisfied with the experience.

Great job and super nice repairman but expensive

The work was done cleanly and fast, very professional.

Very efficient, timely and easy to work with