Benjamin Franklin Plumbing

well, sewer cleaning company, water softener installer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Does your plumbing company solve your plumbing problems? At Benjamin Franklin Plumbing, your complete satisfaction with both our service and plumbers is 100% guaranteed. Our on-time guarantee is one of the best in the country, and backed by highly skilled plumbers that are expertly trained and experienced to exceed your expectations. Simply put, when you choose Benjamin Franklin Plumbing, for all your plumbing problems, you cant lose.

Business highlights

66 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6488 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 26-50 of 488 reviews

Tim M.
12/2023
5.0
I would highly recommend Benjamin Franklin plumbing. Jon P and his assistant were fantastic. They showed up on time and immediately asked me questions so that they could understand my issue. I showed them the work and Jon performed an inspection to make sure that was truly the issue and to see if anything else might be causing my leak. He confirmed that he thought the issue was the same and promptly provided me with a quote for various resolutions to my problem. I ended up having Jon and his assistant pull the toilet off and to replace the seal and re-seat the toilet. They finished quickly and ensured me the leak was fixed. Jon also indicated the warranty on the work was good for 1-year and to call if I ran into any issues with their fix. They did a fantastic job and I could not believe how quickly the problem was resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicholas E.
12/2023
5.0
Great work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jianming H.
12/2023
4.0
Good service but a bit pricy

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$411

Amber P.
12/2023
5.0
Great services. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erin H.
12/2023
5.0
Cody was incredible! He was great with my dog, was honest, quick, informative, professional and extremely personable! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

DONALD B.
11/2023
3.5
I feel that the price paid was too high.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Mary Jane G.
11/2023
5.0
Jeremy was able to repair a kitchen faucet that broke. He is efficient, personable and has a good knowledge of the product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle R.
11/2023
0.5
BE CAREFUL!!!! They charged $689.15 per hour!!! That does not include any parts!!! That is just labor! $689.15/hour. They were at our house for one hour and 45 minutes total and charged $1,206. I explained how that does not seem right and asked for a discount. The plumber gave me $12 off??? So instead of paying $1,218 he only charged me $1,206!!!! HOMEOWNERS BE CAREFUL!!!!! YOU DON?T WANT TO BE IN MY SHOES :( I COULD POST A COPY OF MY RECEIPT IF THEY LET ME!

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
0.5


Walter K.
10/2023
5.0
Very professional and experienced in his job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bridget B.
10/2023
5.0
I signed up for a maintenance plan. Jeremy came out and inspected my pipes, flushed my hot water heater and made some adjustments to drains. I highly recommend the maintenance plan, you have peace of mind after have such a thorough inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ray T.
10/2023
5.0
Our technician Matthew was very professional and thorough in his work. He put down protective covering on our tile and hardwood floors, including our hardwood stairs. We were very satisfied with his work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Anna U.
10/2023
5.0
Charlie was upfront about the cost

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$744

Sandra S.
10/2023
5.0
Once again top notch work! Dan and Evan fully explained every step of my Well pump replacement including what to expect in the coming days. I couldnâ t be more pleased. Well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Sandra S.
10/2023
5.0
Benjamin Franklin Plumbing responded quickly to my needs. The technician, Dan, was very professional in every aspect. Job well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maurice W.
09/2023
4.5
They honoredmy warrantywithno hassle

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Bruce V.
09/2023
4.5
Details explaned

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
3.0

Yes, I recommend this pro

William B.
08/2023
5.0
Happy response, both by phone and truck. Rapid repair. Professional.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

clarence l.
08/2023
5.0
they did excellent work but was very expensive for what they did

Rating CategoryRating out of 5
quality
4.5
value
1.0
responsiveness
4.5

Yes, I recommend this pro
$62,500

james h.
08/2023
5.0
Very nice. got the job done right away! Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Louis F.
08/2023
5.0
Glad they could make it same day. Other contractor I contacted couldnâ t make it out for 4 dsys.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Tina S.
08/2023
5.0
Very prompt and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
08/2023
5.0
Replaced pipes that were leaking. He arrived on time and was very professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$600

Wanda M.
08/2023
5.0
Quick efficient very knowledgeable. Likes his job and solving problems. Answered all questions I had,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$425

Sally s.
08/2023
5.0
From the first call to the service all interactions were respectful and professional. My work was 100% complete before they left and done with a good attitude.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$16,000

Bill M.
07/2023
5.0
Clean and can resolve the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

518 Running Pump Road, Lancaster, PA 17601

http://www.benfranklinplumbinghelp.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
PA009177
Trade License Locale
PA
Trade License Expiration
07/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing offers free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
No, Benjamin Franklin Plumbing does not offer warranties.

Contact information

518 Running Pump Road, Lancaster, PA 17601

http://www.benfranklinplumbinghelp.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed