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About us
Rentwell of Broomall, PA, offers residential and commercial property management and leasing services to Delaware County, Chester County, Montgomery County, and Philadelphia County. Our licensed real estate property managers are available 24 hours a day to answer any of your questions. Rentwell's website portal allows clients to track and manage their real estate. Additional email - [email protected]. Additional DBA - Rentwell.
Business highlights
Emergency services offered
16 years of experience
Services we offer
Property management, apartments & realtors., house rentals, lease, maintain
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.17 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 29% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-7 of 7 reviews
Sanchia G.
Jul 2017
Rentwell is very responsive and provides value-added customer service. She is They are all very pleasant and everyone works hard to resolve issues in a timely fashion. The Listing Agent works hard to get the property leased and does her due diligence in finding the right tenants. She has years of experience in her field. I have worked with them for close to ten years.They go above and beyond to help the property owner with information and problem resolution. They definitely work hard to build business relationships and no one is ever too busy to assist.
Gbolahan A.
Dec 2016
This was a horrible experience. I am not sure if it is the company or the employee I worked with 'Priscilla', yes, i had to mention her name because the whole business was just a waste of money. If after the company read this review, and they want evidence, I have evidence in unreplied email and text messages between me and the agent. Below is the break down of what went wrong 1. Apartment A After one of the tenant moved out, some money was deducted from the tenant's security deposit to repair the door. This was not repaired and it is still the way it is right now 2. Apartment B This tenant had issues with her washing machine for up to 2 months. I had another washing machine in the basement. I asked renwell to go and replace her washing machine with the one in the basement and it took them 2 months to get this done. Also, the tenant in this apartment is section 8, an inspection was done 2 times and it failed because rentwell did not make repairs in the apartment, there costing me section 8 monthly payment for that month of July. 3. Apartment C Rentwell has not returned the complete keys for all the tenants that moved out 4. Cleaning I paid for the back of the property and front to be cleaned. Rentwell charged me over $1000+, till now the back of the property is still the way it was when I asked them to clean, so there can be no argument. 5. Intercom I requested they repair the intercom in the apartment. This was never done for the duration of the 5 months they manage the property. 6. Keys Please return all the apartment keys and also the mail box keys. In summary, this was a bad experience. All my tenants moved out to apartment on the same street due to bad management. I know rentwell will come up with excuses to this review, but I just want anyone reading this to please think very well and don't pay any registration fee or any kind of fee to them until you see how they manage your house for the first 6 months. This was a very bad experience and I lost a lot of money. This kind of property management company are the reason why people trying to get into real estate never succeed. BE WARNED!!!
Response from rentwell
"Hello, Thanks for taking the time to write this review. As you know, our contract with you has been terminated as of August because we didn't feel as though we were [Member Information Removed] good fit for this property. As [Member Information Removed] management company, we are not responsible for the original condition of the property, and many of the problems in this specific situation had to do with the condition of the property. In the future, we won't be taking on new properties that aren't up to [Member Information Removed] certain standard. In regards to the Section 8 repairs--those were delayed one month and we credited one month's rent for this. We apologize for any other problems you experienced. In the end, we had to part ways because of the many challenges we faced with this relationship. Thanks!"
Meril B.
Jul 2015
unknown
Response from rentwell
"Dear ( members name removed) Thank you for your review! From my understanding, you were making repairs to a bathroom and once completed, we were scheduled to complete the unit turn, which includes installing a stove and cleaning the unit. I was told your portion was completed over the last few days. We are now in the process of scheduling the remaining two items at which time we will market the property and rent it. Thank you!"
Adrian M.
Jan 2015
I started working with yllco in November 2014, after a friend referred them. I have been having difficulties with my tenant being behind on rent and having done significant damage to the property. We managed to get him out in a decent amount of time, but I was left with a huge rental income loss and the property was almost destroyed. The manager worked with me and helped me out significantly, knowing that I have financial difficulties getting the property rehabbed, from putting me in contact to very decently priced contractors to waiving or delaying fees until the we can get the property occupied. They will work with you and help you out. I rarely write reviews, but I felt this experience deserves one. Thank you guys and I look forward to working with you long term.
Matthew S.
Jun 2014
unknown
Augusta K.
Feb 2014
Their application process is more extensive (and expensive) than others I've gone through as a renter. But they are also more responsive to problems and quick to take care of even minor repairs. I am currently in a residence managed by them, so I have yet to find out if they'll respect move-out terms and return my security deposit.
Allen W.
Aug 2012
They found me a tenant in one week at the rate I was looking for. They had a lot of the details figured out and have been very professional so far. They charge one months rent as a finders fee and usually get you a year lease. You can cancel with them at any time if you don't like the service. My expectation is that they will continue to be awesome.
Response from rentwell
"My name is Robert Coldwell. Together with my team of Portfolio Advisors and office staff we offer Tenant Placement, Property Management, and Property Maintenance Services throughout the Delaware Valley. The gentleman who wrote this review is a client. We have managed his investment property since August of 2012. The residents that we placed have continued to pay the rent on time and respect the property. We perform exterior and interior inspections of the property and provide Allen will detailed monthly statements."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
rentwell is currently rated 4.1 overall out of 5.
rentwell accepts the following forms of payment: CreditCard
No, rentwell does not offer free project estimates.
No, rentwell does not offer eco-friendly accreditations.
No, rentwell does not offer a senior discount.
Yes, rentwell offers emergency services.
No, rentwell does not offer warranties.