rentwell

Rentwell does not responsibly care for the buildings that they manage, which harms both renters and owners. Depending on whether they own each property, they operate either as a predatory middle-man or as a neo-slumlord. They also force renters to sign illegal lease terms. Rentwell continues to collect fees from thousands of renters, who all deserve safe and dignified housing. They must be responsive to their tenants, as represented by Philly Tenants Union, Pittsburgh Union of Regional Renters and Garden Club Tenants Union. Once Rentwell has rectified their predatory behavior and made meaningful progress on these organizations' demands, I will change my review.

Called to inquire about them taking over 15 units but never received a call back. They lady I spoke to was nice each time. She said she would pass my info to a Alan or Alex or something starting with A. Never heard from him. It was all I needed to know to keep my units away.

Rentwell is very responsive and provides value-added customer service. She is They are all very pleasant and everyone works hard to resolve issues in a timely fashion. The Listing Agent works hard to get the property leased and does her due diligence in finding the right tenants. She has years of experience in her field. I have worked with them for close to ten years.They go above and beyond to help the property owner with information and problem resolution. They definitely work hard to build business relationships and no one is ever too busy to assist.

This was a horrible experience. I am not sure if it is the company or the employee I worked with 'Priscilla', yes, i had to mention her name because the whole business was just a waste of money. If after the company read this review, and they want evidence, I have evidence in unreplied email and text messages between me and the agent. Below is the break down of what went wrong 1. Apartment A After one of the tenant moved out, some money was deducted from the tenant's security deposit to repair the door. This was not repaired and it is still the way it is right now 2. Apartment B This tenant had issues with her washing machine for up to 2 months. I had another washing machine in the basement. I asked renwell to go and replace her washing machine with the one in the basement and it took them 2 months to get this done. Also, the tenant in this apartment is section 8, an inspection was done 2 times and it failed because rentwell did not make repairs in the apartment, there costing me section 8 monthly payment for that month of July. 3. Apartment C Rentwell has not returned the complete keys for all the tenants that moved out 4. Cleaning I paid for the back of the property and front to be cleaned. Rentwell charged me over $1000+, till now the back of the property is still the way it was when I asked them to clean, so there can be no argument. 5. Intercom I requested they repair the intercom in the apartment. This was never done for the duration of the 5 months they manage the property. 6. Keys Please return all the apartment keys and also the mail box keys. In summary, this was a bad experience. All my tenants moved out to apartment on the same street due to bad management. I know rentwell will come up with excuses to this review, but I just want anyone reading this to please think very well and don't pay any registration fee or any kind of fee to them until you see how they manage your house for the first 6 months. This was a very bad experience and I lost a lot of money. This kind of property management company are the reason why people trying to get into real estate never succeed. BE WARNED!!!

unknown

I started working with yllco in November 2014, after a friend referred them. I have been having difficulties with my tenant being behind on rent and having done significant damage to the property. We managed to get him out in a decent amount of time, but I was left with a huge rental income loss and the property was almost destroyed. The manager worked with me and helped me out significantly, knowing that I have financial difficulties getting the property rehabbed, from putting me in contact to very decently priced contractors to waiving or delaying fees until the we can get the property occupied. They will work with you and help you out. I rarely write reviews, but I felt this experience deserves one. Thank you guys and I look forward to working with you long term.

unknown

unknown

Their application process is more extensive (and expensive) than others I've gone through as a renter. But they are also more responsive to problems and quick to take care of even minor repairs. I am currently in a residence managed by them, so I have yet to find out if they'll respect move-out terms and return my security deposit.

Robert Coldwell. I do have a signed contract with money down. He's not a broker, he bounces off someone elses brokerage. He does not have a license. We talked about this and negotiated through this. He wanted 8%, but the going rate is 6%. I was willing to pay the 8% because he would have to work extra hard. I gave him the names and locations of the properties. There was no problem solving or creativity. He called me every day asking me to do this for him, do that for him. I told him I had paid him to do these things. He took about 20 hours of my time and was supposed to send someone out to do several things. Basically, he is telling me this is too hard for him. He told me he wanted to cancel the contract because it was too much work for him. He didn't do any of the things he said he was going to do. He basically lied to me about his abilities and willingness. Nobody else needs to bother with this phony.

They found me a tenant in one week at the rate I was looking for. They had a lot of the details figured out and have been very professional so far. They charge one months rent as a finders fee and usually get you a year lease. You can cancel with them at any time if you don't like the service. My expectation is that they will continue to be awesome.