AMR Service Group

The technician who came out, Kevin, was amazing.. very knowledgeable, friendly and professional. He wiggled into a very tight spot un my utility closed and made a professional repair.

Great customers service.

The timing was as promised between 9-12p window & 1/2 hr alert text was provided when enroute. The technician-Kevin not only addressed my initial problem but asked if I had any other issues that needed attention. I was able to have that issue resolved as well. Iâ m very pleased with the work.

It was very professional.

Fantastic customer service. Totally recommended

Everything went well and was completely in a timely fashion.

Clean, professional and efficient.

great working with Anthony who installed a security light and dimmer switch in my home. Highly recommend them.

The installation was completed in a timely matter. He was on time. I will definitely us them again.

Exceeded expectations on quality, time and price!

Electrician arrived on time, assessed whàt needed to be done, and set about to complete the work efficiently. Project was completed to our complete satisfaction.

Good price, professional quick service

I got an estimate from AMR for electric work $5600 and I was told that there will be 10% deposit to proceed and rest of the money will be charged after work is done. I called them to proceed with the project and I was asked to pay 20% as deposit. I asked them why are they charging 20% when technician said 10% during his visit to provide an estimate. She said we always take 20% and they charged me 20% $1119 and $45 for the visit. My electrical work is depending on framing and township permits. One of the permit didnt go through due to some issue and we cant proceed with electrical work. I requested AMR to charge for paperwork and return rest of the money as there was no work done. They said they purchased materials and they cant refund the money and it is non refundable. I did not get any documents for cancellation policies. They provided only appointment cancellation or rescheduling. Township clearly said that how can they purchase the materials without getting permits as anything can Change before getting permits. I asked them that I can take the materials they purchased so that it wont be loss for them but they said they cant give the materials to customers. Be careful with your money when you work with this company. We paid $1160.00 for nothing and it is not a small amount.

Was timely and knowledgeable

Very good experience. Would recommend.

Knowledgeable, on time, courteous and reasonably priced. Highly recommend.

Nothing

Very professional and helpful. My garbage disposal wasn't working I thought it was a bigger problem than what led on. Turns out it was the switch that I expected. I ended up changing it out myself to save some money. Overall it was a good experience. I would hire them again if needed. Definitely recommend.

On time great job

As a home owner I am often surprised on how much projects cost, this project was no different. I was advised on every visit what the cost would be ongoing on this visit and the next. I have the same concerns that I had from other companies that have worked here, the trades donâ t clean up as well as I would like and I am left with the small pieces as the homeowner. I had recessed lighting done in the front and new outdoor outlets to use for our Christmas lights and everything looks really good now that this project is completed. In conclusion I am happy with the completed project and it was completely what my wife envisioned and I can say that AMR delivered what we asked for. As far as the cost and the cleanup I am sure that I will make more money and the cleanup will be done and it will be water under the bridge. Thanks to everyone that helped us make our home look as good as possible.

Efficiency work and clean

Prompt, quick

Very professional and knowledgable

Kevin was great in providing an estimate, explaining the options, and updating the estimate. Rita was super helpful with scheduling. The crew was on time, pleasant, and completed the job on time, as expected without any issues. It was also nice that Kevin showed up to help guide the work. They also put in the extra effort to clean up the area extensively before leaving. Thank you.