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US Tree Service LLC

Tree Service, Landscaping, Firewood,

About us

Family owned & operated. Additional contact - James Darcy. Additional e-mail - josh@allentowntree.com. Additional phone - (610) 360-1180.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Pruning, trimming, tree & shrub removal, complete landscape removal, stump grinding, lot & land clearing, tree & shrub planting & fertilizing, lare hedge shaping, bobcat & track loader, hauling & dump truck, bucket truck & crane service, cabling & bracing, equipment rental, firewood & firewood splitting and lightning protection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
6%
3
18%
2
12%
1
18%


Rating CategoryRating out of 5
quality
3.7
value
4.7
professionalism
4.0
responsiveness
4.0
punctuality
4.2
Showing 1-17 of 17 reviews

Brian B.
03/2017
3.0
firewood, tree service
  + 0 more
Very long time before delivery with lots of excuses.
Description of Work: Firewood delivery

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Ed R.
12/2014
1.0
firewood, tree service
  + 0 more
Payment was to be by cash or check. Fortunately, I paid by check. The check was deposited the day of the delivery but I was able to issue a stop payment in time. I forwarded a new check for the wood delivered. After the deception I experienced I felt that no other amicable resolution was possible.
Description of Work: A cord of firewood was ordered and paid for. When the wood was dumped in my driveway, I suspected that there was not a full cord so I questioned the delivery person. He assured me that there actually was more than a cord - he loaded it himself. Only after stacking the wood did I realize that what was delivered was only a half cord. Pieces were 14" to 18" in length with not too many at the recommended 16" length. All the pieces were large in girth - about twice the recommended. Entire delivery was split from large diameter tree trunks with many gnarly pieces. Most pieces should have been split again. Delivered product might be great for a walk-in hearth. Burn quality indicates that the wood was not given the proper drying time prior to sale. The delivery person could not provide a receipt. When the office was called inquiring about a receipt I was told that they could not understand why I was making such a fuss about a receipt.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$225

Hollis P.
05/2014
1.0
tree service
  + -1 more
didn't go well at all I got hounded for payment and they left trunk of tree on the side walk for about 3 days and no communication with me about anything that was going on. when I called I felt like I was getting on there nerves . Joy said they would get rid of the stump the first week of may. still no call from them. no call no show.
Description of Work: cut down one big silver maple tree

Rating CategoryRating out of 5
quality
2.0
value
5.0
responsiveness
1.0
punctuality
1.0

$1,100

Edwin W.
10/2012
5.0
tree service
  + -1 more
If you need any work done (Landscaping etc.) these are the people to get. It was done RIGHT!!!!!
Description of Work: They did a GREAT job and even came in a rain storm to cut down a huge maple tree that was dead. It poured and they came . Came three times to finish and did a bang up job cleaning up. Like they were never there! The boss was sick but the Mother came and supervised the tree cutting. They did a Great job. I recommend them to anyone who likes a expert job done!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robert J.
09/2011
5.0
tree service
  + -1 more
As noted in the above paragraph, the work they have done for us has been outstanding on each occasion tree or mulching help. We have many trees on our property and will continue to place U.S. Tree Service first on our list for future tree work.
Description of Work: Joy and her associates did a considerable amount of tree removal and tree trimming work for us in 2010 and more recently arrived at our home within a few hours after our telephone call requesting assistance. A hurricane had caused a large tree to fall across our driveway and completely blocked egress from our home. They promptly removed the debris to a safe part of our property then politely asked whether it would be OK to leave the debris in that place for a few days so they could assist other customers who had emergency problems like ours. We, of course, encouraged them to do just that. As promised they returned a few days later, removed other damaged trees, trimmed a few more, and removed all debris, including sawdust, from our property. Its clear that tree removal can cause damage to properties due to falling wood, and other causes. Not with U.S. Tree Service. Their work was done with utmost care and with excellent results. Also, they delivered some excellent much to us, at a very reasonable price. In all other matters, they have been a joy to deal with and will be first on our list for all future tree services and mulch delivery. Bob and Doris

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Susan H.
02/2011
2.0
tree service
  + -1 more
Not satisfied with this company.
Description of Work: Called US Lawncare and Tree and the person who answered about my need to have a tree cut down, roots grinded, etc.... told me they had a lot of calls to respond to due to the snow/ice storm and it could be up to a week before they could come out because they service those who have lawn contracts with them first. I should have called someone else at that time but he sounded like he would take care of my tree which was down. He said "Joy" would call me to set up an estimate. The next day "Joy" called me and said someone would be out that day or the next for an estimate and their prices were fair. I have waited over a week now and nobody from this company has called me back. I called back this afternoon and verified I was speaking to Joy. Joy seemed to recall me immediately after having spoken on the phone just once a week ago and started apologizing profusely, telling me she'll send someone out today or tomorrow, and blamed an employee they just fired for their delay in getting back to me. HOWEVER, if she could remember my me and my name (which I doubt she did), why did SHE or someone from this company not call me back at all in the past week? This company needs to get their act together and/or not give false promises to people who reach out in the dark for their help. I do not recommend them for emergency tree service.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from US Tree Service LLC
I truly believe that this customer called US Lawncare we work on our customers first come first serve and do not have any lawn contacts since 2005 & only do tree work first come first serve

Matthew J.
01/2011
5.0
tree service
  + -1 more
We had a large sassafrass tree at the back of our yard that snapped mid-way up the trunk during a wind storm. The upper portion of the tree leaned into and hung up precariously on an adjacent tree. The two trees were on the top of a steep hill at the back of our yard, against power lines, near a neighbor's garage, and hanging over a children's play structrure and a line of arborvitae trees that we had planted only a few years before at significant cost for screening. I first contacted two local handymen, who both turned down the job as too dangerous. When US Tree came to look at the trees, they spent a lot of time considering different ways to safely remove the trees and not cause additional damage. On the day of the job, the owner showed up to supervise the crew. The crew showed great sensitivity to minimizing damage, even putting down plywood in the yard before driving a bucket truck and frontloader in. The workers were clearly highly skilled. All the tree pieces were cut out and dropped under control, often lowered gently with multiple ropes. The wood was stacked neatly in the yard, as we requested, and even cut it into manageable lengths, which was not part of our original agreement. The job was done in a much shorter time than I expected, and not one branch was dropped on any of our arborvitaes. This is a truely professional and expert company. I highly recommend them.
Description of Work: Removal of two damaged large trees next to power lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Bill G.
08/2010
2.0
tree service
  + -1 more
The woman was pleasant enough when she came over for the estimate, and at first glance, appeared to have good control of her crew. However, it was soon evident that this was not a buttoned up company. They removed a tree on our property that we did not want removed. I'm not sure how on earth there was any miscommunication. Our neighbors expressed interest in their services for a large job while they saw them working on our property, and so our job was put on hold for days while US Tree Service worked for them. In the meantime, their tools were left in our yard for days. They were hard to reach to determine when they would return. They did not provide a written statement of payment other than a handwritten on a business card. I do not find them trustworthy and will not hire them again.
Description of Work: We have them remove a few dying pine trees and perform maintenance on two mature oak trees.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$2,500

Audra L.
07/2010
3.0
tree service
  + -1 more
They were very responsive .Came the same day we called to give an estimate. The trees we wanted trimmed they completely topped. Even the owner said they cut more than she expected. But she was there most of the day watching them. Why didn't she stop them? everything they cut they just dropped .Alll over our other landscaping. Broke several bushes. We had a brush pile in the back that they said they could chip up for us. Instead of chipping it they drove their bobcat straight thru our flower beds and destroyed plants, our edging material and knocked over a tree . And they didn't even remove all the brush pile. If they couldn't do the work we asked they should have said so instead of doing it half way and destroying all our other property to boot. There was a pathway to get to where the brush pile was. If they had asked we could have shown them. We didn't know what was going on till we looked out and saw them plow thru the flowerbed. They also drove the bobcat all over the lawn ,spun it around several times and tore up a lot of our grass. It cost us approximately $500 in topsoil, seed ,edging etc to repair the damage they left. The woman owner told us they would bring some top soil and grass seed for us to repair the lawn. But we never heard from them again. When they quoted she had asked if they could put a sign in the yard for advertising and we said sure. They never did that. So obviously they knew they had done a bad job.
Description of Work: trimmed 2 large trees and removed 3 trees and a brush pile.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,900

Stacey L.
06/2010
1.0
landscaping, lawn service, tree service
  + 1 more
Well, we had an estimate done, signed the $3000 contract and called multiple times. They did not return any of our calls. And had the nerve to tell us to call them back later if they didn't get back to us. Thank God we didn't give them any money. This company is in total disarray. They seem to be trying to play with the big boys while failing to run a two-bit operation. Stay away from this one.
Description of Work: Well, we had an estimate done, signed the $3000 contract and called multiple times. They did not return any of our calls. And had the nerve to tell us to call them back later if they didn't get back to us. Thank God we didn't give them any money. This company is in total disarray. They seem to be trying to play with the big boys while failing to run a two-bit operation. Stay away from this one.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$3,000

Jay M.
10/2008
3.0
tree service
  + -1 more
A great group of guys came out to do quote. Seemed like they knew what they were talking about and so the next day we called to have them schedule the actual work. But they never called back to schedule the work, we called again after 2 weeks. A really nice lady answered the phone on the third time and said he would call us back that afternoon, but we never heard back from them. So we just ended up going with someone else. It's too bad because we thought they were really good when they came out for the quote.
Description of Work: We wanted a quote to trim two trees.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0


David G.
09/2008
5.0
tree service
  + -1 more
They were great and they came in under their estimate. They charged me less than what they had originally said. I would recommend them and use them again.
Description of Work: They took down a few trees for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Amanda W.
09/2008
4.0
tree service
  + -1 more
My experience was OK. The owner is really nice, but some of the workers are not as nice. They broke my child's swing set. They said they would fix it but never came back. The price was great. Had it not been for the swing set, I might recommend them to others.
Description of Work: They cut some trees down and trimmed a few others.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,500

Bill K.
09/2008
5.0
tree service
  + -1 more
It was an emergency they needed to cut down the trees because they were coming to put a septic tank in. This company was out to the job site within 1 hour. They were very professional. And very courteous. The owner of the business came to supervise the job. I would recommend this company to anyone.
Description of Work: This company came out to my home to cut some trees down. Also to remove the tree stumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

MICHELLE P.
06/2008
5.0
tree service
  + -1 more
The estimate and getting the team to my house was a long process (they are just that busy), but it was worth the wait. David called me on a Saturday morning to advise they were coming out to do the work. It was extremely hot and humid, but they showed up on time as advised. My original estimate included removal of 4 bushes, removal of the Evergreen and top off of a large tree. When they arrived I inquired about additional work in my back yard, including hedge trimming and cutting back of a large Maple. My expectations were to get "on their books" for a future job, but they were extremely accommodating and performed all work on the same day. They performed the work mentioned above, and did a beautiful clean-up. I would hire them again in a second.
Description of Work: Removed (4) bushes, removed a 15 ft. Evergreen (including stump), cut back large Maple, trimmed approximately 25 ft. of hedges and topped off another tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

David G.
04/2008
5.0
tree service
  + -1 more
The best work. Gave me the best price and were prompt and respectful.
Description of Work: They cut down two very large oak trees, one was over the house. They did an amazing job, no damage to my property. Showed up two days after I agreed to have the work done and did the job in less then a day. They also beat the next closest bidder by $200.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

mari M.
11/2007
5.0
landscaping, tree service
  + 0 more
Joshua returned our call quickly and came around to give an estimate, for the trees to be cleaned out, trimmed and to take out one tree. He told us to call back in a month or so to have the work done so we wouldn't harm the trees. We did that and scheduled for him to come back. The week that he said he would be there, he ended up being delayed because of rain on another project. He then called over the weekend and said he would be there during the week. They did an excellent job and ended up taking out another tree that was going to need to be taken down in a year or so. Our trees look great and we finally have sun in our back yard.
Description of Work: Joshua cleaned and trimmed 3 trees in our yard as well as took out 2 trees. He also took out about 6 or 7 bush stumps that were in the way of my garden.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

    Contact information

    2240 Greenwood Rd, Allentown, PA 18103

    www.allentowntree.com

    Service hours

    Sunday:
    7:00 AM - 11:30 PM
    Monday:
    7:00 AM - 11:30 PM
    Tuesday:
    7:00 AM - 11:30 PM
    Wednesday:
    7:00 AM - 11:30 PM
    Thursday:
    7:00 AM - 11:30 PM
    Friday:
    7:00 AM - 11:30 PM
    Saturday:
    7:00 AM - 11:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service,
    Landscaping,
    Firewood,
    Lawn and Yard Work,
    Snow Removal,
    Rentals - Equipment,
    Hauling,
    Electrical

    FAQ

    US Tree Service LLC is currently rated 3.8 overall out of 5.

    Sunday: 7:00 AM - 11:30 PM

    Monday: 7:00 AM - 11:30 PM

    Tuesday: 7:00 AM - 11:30 PM

    Wednesday: 7:00 AM - 11:30 PM

    Thursday: 7:00 AM - 11:30 PM

    Friday: 7:00 AM - 11:30 PM

    Saturday: 7:00 AM - 11:30 PM

    US Tree Service LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, US Tree Service LLC offers free project estimates.
    Yes, US Tree Service LLC offers eco-friendly accreditations.
    No, US Tree Service LLC does not offer a senior discount.
    Yes, US Tree Service LLC offers emergency services.
    Yes, US Tree Service LLC offers warranties.
    US Tree Service LLC offers the following services: Pruning, trimming, tree & shrub removal, complete landscape removal, stump grinding, lot & land clearing, tree & shrub planting & fertilizing, lare hedge shaping, bobcat & track loader, hauling & dump truck, bucket truck & crane service, cabling & bracing, equipment rental, firewood & firewood splitting and lightning protection.

    Contact information

    2240 Greenwood Rd, Allentown, PA 18103

    www.allentowntree.com

    Service hours

    Sunday:
    7:00 AM - 11:30 PM
    Monday:
    7:00 AM - 11:30 PM
    Tuesday:
    7:00 AM - 11:30 PM
    Wednesday:
    7:00 AM - 11:30 PM
    Thursday:
    7:00 AM - 11:30 PM
    Friday:
    7:00 AM - 11:30 PM
    Saturday:
    7:00 AM - 11:30 PM