Westerville Automotive

Auto Service, Auto Inspections, Auto Tires,

About us

Westerville Automotive is a full service automotive repair facility with 2 locations in Westerville to serve you. We have the right tools and equipment to provide a broad range of repairs, including tune-ups and repairs to engines, brakes, electrical systems, suspensions and heating/air conditioning systems. We have been in business over 30 years. Our Master Technicians have more than 20 years of experience, and our average experience level exceeds 20 years. As A NAPA AutoCare center, we are part of the nation's largest independent automotive service and repair network. Our mission is to provide our customer the highest quality services and products available - the objective being total customer satisfaction and loyalty. Westerville Automotive proudly serves the automotive servcie and repair needs of the Columbus, Worthington, New Albany, Gahanna, and Westerville Ohio areas. 13 employees. Uses subs for major transmission repair. 24 hour towing available. Offers towing for Franklin & Delaware counties.

Business highlights

40 years of trusted experience

Services we offer

Foreign & Domestic Auto Service.

Services we don't offer

Road service.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8393 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 351-375 of 393 reviews

Amy W.
04/2013
5.0
auto repair
  + -1 more
They are really good.
Description of Work: We have used them a couple times. They did an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert F.
09/2012
5.0
auto repair
  + -1 more
See above
Description of Work: While this particular visit to Westerville Auto was actually a minor one, it was typical in that the estimate/actual cost, service, and care provided by this firm and its representatives was exceptionally good. I have been using Westerville Automotive for about a year for all repairs and servicing on two cars. They have done everything from front ends and cooling systems to a simple oil changes and always the work has been the best I have experienced in 50 years of driving and working with automobile service companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PAUL C.
05/2012
5.0
auto repair
  + -1 more
I was very happy with the results.
Description of Work: I went in to have some front end noise checked that I suspected was tires. They checked it out what I thought was very thoroughly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Keith/Teresa C.
12/2011
5.0
auto repair
  + -1 more
Awesome.
Description of Work: I have been searching for many years for a mechanic I can trust. I am really sick of being jerked around by the chain shops. I selected this shop because they had such a wonderful rating on Angie's list. I brought my van with 136K miles in for a vibration and check engine light. I did not have an appointment and they were able to fix my vehicle that same day. They did not try to upsell me. They were really friendly and polite. I think I have found a shop for life. Thank you, Westerville Automotive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Raymond W.
11/2011
5.0
auto repair
  + -1 more
It went really well, will be back.
Description of Work: Had a radiator go bad that was 3 months old. Another place had put the radiator in and it was a bad part from Napa. Westerville Automotive worked with NAPA to get a warranty replacement for the radiator and did the work in one day to replace it. I went to the shop thats south of 270. They did good work and will be making them my place to go for auto service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles G.
09/2011
5.0
auto repair
  + -1 more
They were pretty good.
Description of Work: They repaired the underside of our van.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Dan T.
09/2011
5.0
auto repair
  + -1 more
They did a great job.
Description of Work: They replaced pads and my front breaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
08/2011
5.0
auto repair
  + -1 more
Good experience
Description of Work: I asked them to check over a car with high mileage before I spend the money to paint it. They identified several items that I should be aware of and made recommendations on which items need repaired and which could wait. A very honest assessment with no pressure to fix everything or even the big ticket items. I'd recommend them to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joha & Fredda S.
08/2011
5.0
auto repair
  + -1 more
Perfect
Description of Work: Great company will use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Angela P.
07/2011
5.0
auto repair, car inspections
  + 0 more
Punctual and great prices.
Description of Work: Brake replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

STEVE V.
05/2011
5.0
auto repair
  + -1 more
Great
Description of Work: Were able to save me a 1000 dollars over a miss diagnosis from another shop!:)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tony B.
03/2008
5.0
auto repair
  + -1 more
Perfect, did what I asked.
Description of Work: Check fuel system for gas smell and replace spark plugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JOLYNN U.
08/2007
5.0
auto repair
  + -1 more
Great group of guys.
Description of Work: They do all my car repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

HARRY K.
12/2006
4.0
auto repair
  + -1 more
unknown
Description of Work: I was merely gathering pricing info for future possibilities. I haven't had the automotive work performed anywhere yet.
Rating CategoryRating out of 5
Yes, I recommend this pro

DAN & SHARON C.
05/2004
5.0
auto repair
  + -1 more
unknown
Description of Work: THEY ANALYZED A WARNING LIGHT IN MY CAR AND DID A TUNE UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CECELIA B.
04/2004
5.0
auto repair
  + -1 more
unknown
Description of Work: BRAKE REPAIR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

NANCY M.
09/2003
5.0
auto repair
  + -1 more
unknown
Description of Work: REPLACED BRAKES, MUFFLER, OIL COVER GASKET AND STRUTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

JOHN E.
06/2003
5.0
auto repair
  + -1 more
unknown
Description of Work: DIAGNOSIS, OXYGEN SENSORS, FUEL FILTER, BELTS, PLUGS/WIRES (100K MILE TYPE WHERE YOU HAVE TO TAKE THE VALVE COVERS OFF), TBI SERVICE, AND TUNE UP. THE DEALER GAVE ESTIMATE OF $1800.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

SUSAN W.
04/2003
5.0
auto repair
  + -1 more
WE WILL USE AGAIN.
Description of Work: FIX VIBRATION ON THE CAR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MARY P.
04/2003
5.0
auto repair
  + -1 more
unknown
Description of Work: REPLACED BRAKE PADS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

BETTY LISE A.
01/2003
5.0
auto repair
  + -1 more
unknown
Description of Work: DIAGNOSE AND REPAIR BAD BEARINGS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

TERRY L H.
11/2002
5.0
auto repair
  + -1 more
SUPER
Description of Work: BATTERY REPLACED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128.86

EVELYN & AL F.
10/2002
4.0
auto repair
  + -1 more
NICE PEOPLE TO WORK WITH.
Description of Work: REPLACED SHIFTER ASSEMBLY.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$577

JOE J.
10/2002
5.0
auto repair
  + -1 more
TRUSTWORTHY
Description of Work: CAR WASN'T RUNNING RIGHT, CHECKED CATALYTIC CONVERTER,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Deb O.
07/2002
5.0
auto repair
  + -1 more
unknown
Description of Work: AUTO SERVICE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5591 Westerville Rd, Westerville, OH 43081

http://www.westervilleautomotive.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Transmission,
Auto Radiators,
Auto Mufflers,
Auto Towing,
Heating and Air Conditioning

FAQ

Westerville Automotive is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Westerville Automotive accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Westerville Automotive does not offer free project estimates.
Yes, Westerville Automotive offers eco-friendly accreditations.
No, Westerville Automotive does not offer a senior discount.
No, Westerville Automotive does not offer emergency services.
Yes, Westerville Automotive offers warranties.
Westerville Automotive offers the following services: Foreign & Domestic Auto Service.
Road service.

Contact information

5591 Westerville Rd, Westerville, OH 43081

http://www.westervilleautomotive.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM