Westerville Automotive

Auto Service, Auto Inspections, Auto Tires,

About us

Westerville Automotive is a full service automotive repair facility with 2 locations in Westerville to serve you. We have the right tools and equipment to provide a broad range of repairs, including tune-ups and repairs to engines, brakes, electrical systems, suspensions and heating/air conditioning systems. We have been in business over 30 years. Our Master Technicians have more than 20 years of experience, and our average experience level exceeds 20 years. As A NAPA AutoCare center, we are part of the nation's largest independent automotive service and repair network. Our mission is to provide our customer the highest quality services and products available - the objective being total customer satisfaction and loyalty. Westerville Automotive proudly serves the automotive servcie and repair needs of the Columbus, Worthington, New Albany, Gahanna, and Westerville Ohio areas. 13 employees. Uses subs for major transmission repair. 24 hour towing available. Offers towing for Franklin & Delaware counties.

Business highlights

40 years of trusted experience

Services we offer

Foreign & Domestic Auto Service.

Services we don't offer

Road service.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8393 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 326-350 of 393 reviews

Miles C.
05/2015
5.0
auto repair, car inspections
  + 0 more
unknown
Description of Work: Overall vehicle inspection before purchasing a used vehicle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Chip B.
04/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: I requested a brake inspection, which was done and no work was needed. They provided an explantion for the noises the car makes despite it having brakes with limited wear. An oil change was needed and it was done, along with a general vehicle inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

James & Janet F.
02/2015
5.0
auto repair, car inspections
  + 0 more
unknown
Description of Work: Replaced a high pressure power steering line and installed a new radiator with anti freeze.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$839

Miller D.
02/2015
5.0
auto repair
  + -1 more
It went fine . No problems
Description of Work: Oil change replace fan switch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

William F.
01/2015
5.0
auto repair, car inspections
  + 0 more
unknown
Description of Work: Oil and filter change on BMW. Synthetic oil, two filters and a complete diagnostic service. Well under dealer cost and very complte.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Stephen F.
01/2015
5.0
auto repair
  + -1 more
These guys are the best!!
Description of Work: Service work on car for several problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Amanda S.
12/2014
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
12/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Winter tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joyce L.
10/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: They replaced the right front wheel bearing. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$413

matthew S.
09/2014
5.0
auto repair, car tires
  + 0 more
unknown
Description of Work: Installed Tire Rods. Told me when to bring it in. Quoted me and did the service. Called me later the day to tell me it was finished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jeanette S.
09/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: They checked the entire electrical system & the brakes. They installed a new battery & rear brakes & rotors. I am pleased that my car now starts every time & it breaks smoothly & quietly. It gives me peace of mind to know that it is good working order. The staff listened to my description of the problems. They explained their analysis & the proposed repairs clearly. I really appreciated the ride to our home too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$538

James M.
07/2014
5.0
The job went really well.
Description of Work: I went to Westerville Automotive. They checked my brakes and I use them frequently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JERRY D.
07/2014
5.0
auto repair, radiator service
  + 0 more
Excellent
Description of Work: Installed new brakes on all four wheels, flushed the radiator, and installed a new belt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

amy B.
06/2014
5.0
auto repair, car inspections
  + 0 more
unknown
Description of Work: Brakes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jeffrey A.
06/2014
5.0
auto repair
  + -1 more
Great!
Description of Work: 100k mile service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Richard R.
06/2014
5.0
auto repair
  + -1 more
Went very well
Description of Work: Was getting my 2002 Volvo S40 ready to give to my nephew. They changed the timing belt and several other services .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Laurie N.
06/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: My broken window was replaced and new windshield wipers were put on. They also offered to have a driver take me home until the repair was completed and pick me up when the my car was fixed, which was a wonderful service, which I appreciated very much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bruce F.
05/2014
5.0
auto repair, car tires
  + 0 more
unknown
Description of Work: Replace ball joint. Front-end alignment, oil change, and replaced wiper blades.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Amy B.
04/2014
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

mabel B.
03/2014
5.0
.
Description of Work: Check brakes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
03/2014
5.0
car tires
  + -1 more
.
Description of Work: Fixed 2 tire rim leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Lori S.
03/2014
2.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0


Response from Westerville Automotive
Hello, I see you left some bad marks for us but left no comments. I did however check my customer data base and do not see your name listed. Do you have the correct location and Company?

Michael H.
01/2014
5.0
auto repair
  + -1 more
.
Description of Work: Following a seal breaking on my transmission fluid cooler, which is inside the radiator of my 2005 Honda Pilot, Westerville automotive, replaced the radiator, transmission fluid cooler, hoses and fittings that carry both coolant and transmission fluid. They then flushed the transmission several times to remove any coolant that may have flowed back into the transmission. Rick at Westerville automotive kept me informed of progress, cost and time lien as well as prepared me for the possible worst case scenario, severe transmission damage. Luckily the later was avoided. I believe many shops would not have attempted the repairs and would have simply sold another huge transmission job. I have used Westerville Automotive for other wok and consistently found them to achieve the highest levels of service, quality work and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Juanita H.
12/2013
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Greg R.
05/2013
5.0
auto repair
  + -1 more
unknown
Description of Work: Quick and painless. I knew the problem. They confirmed it and fixed it fast. No run-around.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

5591 Westerville Rd, Westerville, OH 43081

http://www.westervilleautomotive.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Transmission,
Auto Radiators,
Auto Mufflers,
Auto Towing,
Heating and Air Conditioning

FAQ

Westerville Automotive is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Westerville Automotive accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Westerville Automotive does not offer free project estimates.
Yes, Westerville Automotive offers eco-friendly accreditations.
No, Westerville Automotive does not offer a senior discount.
No, Westerville Automotive does not offer emergency services.
Yes, Westerville Automotive offers warranties.
Westerville Automotive offers the following services: Foreign & Domestic Auto Service.
Road service.

Contact information

5591 Westerville Rd, Westerville, OH 43081

http://www.westervilleautomotive.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM