Westerville Automotive

Auto Service, Auto Inspections, Auto Tires,

About us

Westerville Automotive is a full service automotive repair facility with 2 locations in Westerville to serve you. We have the right tools and equipment to provide a broad range of repairs, including tune-ups and repairs to engines, brakes, electrical systems, suspensions and heating/air conditioning systems. We have been in business over 30 years. Our Master Technicians have more than 20 years of experience, and our average experience level exceeds 20 years. As A NAPA AutoCare center, we are part of the nation's largest independent automotive service and repair network. Our mission is to provide our customer the highest quality services and products available - the objective being total customer satisfaction and loyalty. Westerville Automotive proudly serves the automotive servcie and repair needs of the Columbus, Worthington, New Albany, Gahanna, and Westerville Ohio areas. 13 employees. Uses subs for major transmission repair. 24 hour towing available. Offers towing for Franklin & Delaware counties.

Business highlights

40 years of trusted experience

Services we offer

Foreign & Domestic Auto Service.

Services we don't offer

Road service.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8393 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 393 reviews

David H.
06/2017
5.0
auto repair, transmission repair, radiator service
  + 1 more
It went great...highly recommend.
Description of Work: Preventive and scheduled maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Westerville Automotive
Glad to hear you had such a pleasant experience with us. We strive to make it easy for our customers. Thank you for the review!

David T.
06/2017
5.0
auto repair
  + -1 more
No issues.
Description of Work: Scheduled vehicle maintenance including brakes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Westerville Automotive
Thank you so much for the positive review. We really appreciate it.

David B.
05/2017
5.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Westerville Automotive
Thank you for the great review.

Cecelia J.
04/2017
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Westerville Automotive
It was our pleasure to service your car. Thank you

Will S.
01/2017
5.0
auto repair
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Westerville Automotive
Thank you for allowing us to service your car.

STEPHANIE S.
05/2002
5.0
auto repair
  + -1 more
THEY DO A VERY THOROUGH INSPECTION.
Description of Work: INSPECTION ON A USED CAR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

YAN X.
05/2002
5.0
auto repair
  + -1 more
THEY ARE VERY NICE AND WE WILL CONTINUE TO USE THEM!
Description of Work: SET MY CALL IN FOR A TUNE UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

DAVID R.
05/2002
5.0
transmission repair
  + -1 more
THEY WERE WONDERFUL. I WOULD USE THEM AGAIN IN A SECOND. THEY WERE POLITE AND NICE TO ME. THEY TREATED ME LIKE A PERSON NOT A DUMB WOMAN WHO THEY THINK KNOWS NOTHING ABOUT AUTOMOBILES. I HAVE RECOMMENDED THEM SEVERAL TIMES TO OTHERS.
Description of Work: TRANSMISSION WORK, FIXED THREE LEAKS IN THE TRANSMISSION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

YAN X.
03/2002
5.0
auto repair
  + -1 more
THEY ARE VERY NICE PEOPLE AND YOU CAN TRUST THEM WE HAVE BEEN USING FOR 2 YEARS
Description of Work: TOOK IN FOR A TUNE UP, MADE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

BARRON & JODY H.
03/2002
5.0
auto repair
  + -1 more
FANTASTIC TO DEAL WITH! JOB WAS DONE RIGHT, INEXPENSIVE, AND TREATED MY WIFE VERY NICELY. NOT CONDESCENDING LIKE OTHER SHOPS HAVE BEEN.
Description of Work: INSTALLED NEW BRAKES & ROTORS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RALPH M.
03/2002
5.0
auto repair
  + -1 more
WESTERVILLE''S PRICE, PLUS ANGIE''S COUPON, SAVED ME $100 OVER DEALERSHIP REPAIR PRICE.
Description of Work: 93 NISSAN MAXIMA SE WATER PUMP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

BENJAMIN A.
03/2002
5.0
auto repair
  + -1 more
IMPRESSED WITH THEIR WILLINGNESS TO TRY DIFFERENT APPROACHES TO SOLVING A PROBLEM WITH A CAR OF RELATIVELY LOW VALUE. ESPECIALLY AFTER ANOTHER SERVICE CENTER HAD QUOTED AN ESTIMATE OF OVER $900, WITHOUT EVEN TRYING TO TRULY DIAGNOSE THE PROBLEM.
Description of Work: DIAGNOSTICS AND REPAIR OF ELECTRICAL SYSTEM PROBLEMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LISA G.
03/2002
5.0
auto repair
  + -1 more
IT''S NEVER THRILLING TO HAVE TO SPEND MONEY ON CAR REPAIRS, BUT IT IS A RELIEF TO HAVE A COMPANY THAT I COMPLETELY TRUST TO DO IT RIGHT, AND BE HONEST ABOUT WHAT NEEDS TO BE DONE. THEY HAVE ALSO STUCK BY THE WARRANTY. I HIGHLY, HIGHLY RECOMMEND THEM. VERY PROFESSIONAL, KNOWLEDGEABLE, AND RELIABLE.
Description of Work: REAR BRAKES, ALIGNMENT, REPLACED CRANK SEALS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

PHILLIP & JULIE S.
02/2002
5.0
auto repair
  + -1 more
I CALLED W.A. BECAUSE THEY HAVE DONE GREAT WORK ON OUR CARS. THE VOLVO WAS A CAR WE BOUGHT USED, AND THE DAY WE BOUGHT IT THE BLOWER WENT OUT. WESTERVILLE GOT US IN RIGHT AWAY, AND DIDN'T OVERCHARGE US. THE GUYS DO GREAT SERVICE, CALL TO UPDATE YOU EVERY STEP OF THE WAY, AND THEY'RE ALL REALLY NICE TOO. WE HAVE BEEN REALLY HAPPY WITH THEM, AND WILL CONTINUE TO GO BACK.
Description of Work: CHECKED SUSPENSION, REPLACED BLOWER MOTOR FOR HEATER/ A/C, CHECKED VEHICLE OUT FOR OTHER PROBLEMS ON A VOLVO 850. ALSO NEW FRONT BRAKE PADS AND SERVICE, FRONT ROTORS, CLEANED AND ADJUSTED REAR BRAKES FOR A PLYMOUTH GRAND VOYAGER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$379.58

JUDY E.
01/2002
5.0
auto repair
  + -1 more
DIAGNOSTICS WERE DONE AND THEY PROMPTLY ADVISED US OF PROBLEM. THEY REPLACED THE PART AND FOUND THAT IT DIDN''T CORRECT THE PROBLEM. THEY PHONED US TO LET US KNOW THAT THE ORIGINAL DIAGNOSTICS WERE INCORRECT. AFTER FURTHER DIAGNOSTICS WERE DONE - THEY FOUND PROBLEM, REPLACED PART AND TRUCK IS RUNNING. THE STAFF ARE VERY COURTEOUS AND INFORMATIVE. PLEASANT TO WORK WITH. WOULD USE AGAIN.
Description of Work: REPAIRED TRUCK THAT WOULD NOT START.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Douglas S.
12/2001
5.0
auto repair
  + -1 more
OUR CAR NEEDED TO BE TOWED AND WESTERVILLE AUTOMOTIVE ARRANGED FOR THE TOWING. THE TOW TRUCK ARRIVED WITHIN MINUTES! SERVICE WAS WONDERFUL. THE REVIEWS AND RATINGS IN ANGIE''S LIST ARE REFLECTED IN THE FINE SERVICE WE RECEIVED. I WOULD USE THEM AGAIN IN A MINUTE.
Description of Work: REPLACED BROKEN TENSION PULLEY AND INSTALLED SERPENTINE BELT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

JEFF L.
09/2001
5.0
auto repair
  + -1 more
THEY WERE VERY PROFESSIONAL, PROMPT. THEY TOOK THE EXTRA TIME TO DO A PHONE DIAGNOSIS FOR ME AND EXPLAIN WHAT I WAS SEEING WITH THE CAR. DIAGNOSIS WAS GOOD AND REPAIR APPEARS TO BE TOP NOTCH. I WAS IMPRESSED.
Description of Work: REPLACED PLUGS, RAN COMPUTER DIAGNOSTICS, CHANGED OIL, INSPECTED AIR FILTER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

04/2001
4.0
auto repair
  + -1 more
THE ONLY SHORT COMING WAS TIMING. THEY DID GET THINGS DONE AS FAST AS WAS SAID.
Description of Work: WORKED ON TRANSMISSION, OIL CHANGE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

DORIS S.
03/2001
5.0
auto repair
  + -1 more
HAVE USED SEVERAL TIMES. VERY HONEST
Description of Work: WINTERIZED CAR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tony B.
02/2001
5.0
auto repair
  + -1 more
WESTERVILLE AUTO PROVIDED A WRITTEN ESTIMATE WHICH WAS BELOW MY EXPECTATIONS. THEY WORKED WITHIN MY TIME REQUIREMENTS FOR COMPLETION. THEY CALLED ME TO INDICATE THE WORK WAS DONE AND SHOWED ME THE OLD PARTS.
Description of Work: AUTO REPAIRS THAT A NISSAN DEALER THOUGHT WOULD COST $2500-3000. PULL TRANSMISSION (5 SPEED), REPLACE ENGINE REAR MAIN SEAL, REPLACE CLUTCH, REFINISH FLYWHEEL, REPLACE VALVE COVER GASKET, REPLACE WINDOW REGULATOR, 4 SPARK PLUGS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,114.16

GREGG & CHRIS A.
05/2000
5.0
auto repair
  + -1 more
THEY WERE HONEST. I ASKED FOR A TUNE UP AND THEY TOLD ME I DIDN'T NEED ONE AT THE TIME. I WOULD RECOMMEND THEM.
Description of Work: THEY REPLACED THE U JOINT ON THE FRONT END OF THE CAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELLEN C.
04/2000
5.0
auto repair
  + -1 more
WORKED QUICK AND WAS VERY HONEST TO ME WITH EVERYTHING. ONE THING THOUGH THE IGNITION SWITCH WAS FINE BEFORE I BROUGHT IT IN AND THEY HAD TO REPLACE IT. THEY SOLVED MY PROBLEM BY NOT MAKING ME PAY FOR THE LABOR.
Description of Work: ALLTERNATOR REPLACEMENT, IGNITION SWITCH

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LARRY Z.
10/1998
5.0
auto repair
  + -1 more
STAYED OPEN AN HOUR LATE ONE NIGHT WAITING ON A PART TO MAKE SURE HE GOT HIS CAR THAT DAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/1998
5.0
auto repair
  + -1 more
TOLD THEM HOW TO FIX OVER THE PHONE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL D.
11/1997
5.0
auto repair
  + -1 more
MEMBER HAS HAD A VARIETY OF SERVICES PERFORMED AND IS VERY HAPPY WITH THEM. USED THEM FOR OVER A YEAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5591 Westerville Rd, Westerville, OH 43081

http://www.westervilleautomotive.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Transmission,
Auto Radiators,
Auto Mufflers,
Auto Towing,
Heating and Air Conditioning

FAQ

Westerville Automotive is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Westerville Automotive accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Westerville Automotive does not offer free project estimates.
Yes, Westerville Automotive offers eco-friendly accreditations.
No, Westerville Automotive does not offer a senior discount.
No, Westerville Automotive does not offer emergency services.
Yes, Westerville Automotive offers warranties.
Westerville Automotive offers the following services: Foreign & Domestic Auto Service.
Road service.

Contact information

5591 Westerville Rd, Westerville, OH 43081

http://www.westervilleautomotive.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM