About us
Business highlights
40 years of trusted experience
Services we offer
Services we don't offer
Amenities
Warranties
YesAccepted payment methods
Photos of past projects
Reviews
4.8393 Reviews
Showing 251-275 of 393 reviews
SHANDA C.
05/2003
auto repair
 + -1 moreAFTER FIRST VISIT, I HAD TO TAKE THE CAR BACK TO HAVE BOLTS TIGHTENED. WE HAVE HAD SEVERAL PROBLEMS WITH THIS CAR LATELY. UNFORTUNATELY THEY HAVE BEEN QUITE EXPENSIVE. REGARDLESS, WE ALWAYS TAKE IT BACK TO WESTERVILLE AUTOMOTIVE.
Description of Work: REPAIRED AC, POWER STEERING AND OIL LEAK, ETC... ON LATER VISIT, REPLACED ALL THE FILTERS (OIL, FUEL, AIR, ETC.) AND FIXED A GAS LINE LEAK.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$1,900
REBECCA F.
04/2003
auto repair
 + -1 moreTHE ACTUAL COST ENDED UP BEING $200 LESS THAN THE QUOTE! EVERYONE WAS VERY FRIENDLY, AND TOOK THE TIME TO EXPLAIN WHAT WAS WRONG WITH MY CAR. THEY CALL TO INFORM YOU ON PROGRESS, ETC.
Description of Work: EXHAUST SYSTEM REPLACED, NEW FUEL INJECTORS
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
PRIYALI R.
03/2003
auto repair
 + -1 moreI WAS VERY PLEASED WITH THEIR WORK. SAVED $400 GOING TO THEM INSTEAD OF [ANOTHER COMPANY]. THEIR SERVICE WAS ALSO MUCH BETTER. WOULD STRONGLY RECOMMEND THEM.
Description of Work: REPLACED DISTRIBUTOR ON MY CHRYSLER CIRRUS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$550
Rachel N.
03/2003
auto repair
 + -1 moreI THOUGHT IT WAS A LITTLE PRICEY, BUT THEY SEEMED TO BE QUITE HONEST. THEY WERE ACCOMMODATING ABOUT DROP OFF, PAYMENT AND PICK UP.
Description of Work: COOLANT SYSTEM CHECK, SMALL REPAIR ON A LEAKY TIRE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$50
JIM & CHRIS M.
03/2003
auto repair
 + -1 moreDO NOT USE WESTERVILLE AUTOMOTIVE!!! SEE ABOVE REASON......
Description of Work: WE REFERRED TO ANGIE''S LIST TO FIND A CAR REPAIR SHOP AND TRIED WESTERVILLE AUTOMOTIVE, WE TOOK OUR TRUCK IN FOR REPAIR TO THE TRANSMISSION, WE WERE CHARGED OVER $100 JUST FOR ''DIAGNOSTICS'' AND WERE CHARGED A TOTAL OF $300 FOR ''REPAIRS'' JUST TO TURN AROUND AND FIND THAT THE PROBLEM WAS NEVER FIXED, THE TRUCK TRANSMISSION DID THE SAME THING AFTER THE REPAIR AS IT DID BEFORE, AS A MATTER OF FACT IT BECAME WORSE. CAR SERVICE IS THE ONLY BUSINESS I KNOW OF THAT YOU PAY FOR SOMETHING AND DON''T GET ANYTHING!!! WE HAVE LIVED IN COLUMBUS FOR 2 YEARS AND WE LOVE IT, BUT HAVE NEVER FOUND A RELIABLE CAR REPAIR SHOP!!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$300
SHERI A.
03/2003
car tires
 + -1 morePRETTY FRIENDLY & PROFESSIONAL. HAD TO LEAVE THE CAR FOR THE DAY, AND IT REEKED OF CIGARETTE SMOKE WHEN I PICKED UP THE CAR. DROVE HOME ON A COLD DAY WITH THE WINDOWS DOWN, AND NOW THE GARAGE SMELLS OF SMOKE TOO. MY HUSBAND IS ASTHMATIC, AND THIS IS AN ISSUE. WHEN I CONTACTED THE COMPANY, THEY SAID NO ONE HAD SMOKED IN THE CAR, BUT HAD SMOKED NEAR THE CAR IN AN ENCLOSED GARAGE. THEY WERE UNABLE TO OFFER A RESOLUTION OR A SOLUTION AT THE TIME. WE WERE ABLE TO GET THE SMELL OUT WITHIN 48 HOURS. AFTER FINDING OUT THAT THIS WAS AN ISSUE THEY WERE VERY CONCERNED ABOUT TRYING TO RESOLVE THE PROBLEM.
Description of Work: REPLACED ALL FOUR TIRES ON A HONDA
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$537
BARBARA G.
03/2003
auto repair
 + -1 moreTHEY HAVEN'T BEEN ABLE TO FIND THE PROBLEM YET BUT, I DON'T FEEL PRESSURE FROM THEM TO HAVE UNNECESSARY WORK DONE. THEY ARE TRYING TO PREVENT ME FROM GETTING COSTLY REPAIRS DONE BUT FINDING SIMPLE SOLUTIONS. I THINK THEY ARE VERY FAIR. SO FAR, THEY HAVE PERFORMED A COUPLE OF DIAGNOSTIC TESTS ON MY CAR BUT, THEY DIDN'T CHARGE ME FOR THE ADDITIONAL TEST. I FEEL VERY CONFIDENT ABOUT WHAT THEY'RE DOING & I WOULD RECOMMEND THEM.
Description of Work: THEY PERFORMED A DIAGNOSTIC TEST & INSTALLED FUEL INJECTION CLEANER IN MY VEHICLE.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism |
Yes, I recommend this pro
$88
LISA N.
01/2003
auto repair
 + -1 moreSUPERIOR SERVICE AS USUAL. I USE THEM A LOT AND FEEL THEY ARE VERY HONEST.
Description of Work: ALL NEW BRAKE JOB ON VAN
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
VONDOLEE & GREG N.
12/2002
auto repair
 + -1 moreTHIS WAS THE 3RD PLACE WE WENT TO FOR FRONT-END SHAKING (AWFUL). THEY DROVE THE CAR SEVERAL TIMES IN BETWEEN TO SOLVE THE PROBLEM. NO OTHER PLACE LOOKED UNDER THE CAR OR EVEN DROVE IT. WE SAVED A LOT OF $ AND THEY WERE GREAT!
Description of Work: INSTALLED NEW BALL JOINTS, BRAKE ROTORS AND PADS, AND FRONT AXLE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$950
THOMAS H.
12/2002
auto repair
 + -1 moreEVERYONE AT WESTERVILLE AUTOMOTIVE WAS VERY PROFESSIONAL AND RESPONSIVE. THEY CALLED US THROUGHOUT THE DAY TO NOTIFY US OF THE WORK THAT THEY WERE DOING AND PROMPTLY CALLED US WHEN OUR VAN WAS READY TO BE PICKED UP.
Description of Work: WE HAD A LEAKING RADIATOR HOSE. SO WE HAD THE HOSE REPLACED AND THE RADIATOR FLUSHED AND FILLED. SINCE THE VAN WAS IN THE SHOP WE ALSO HAD THEM DO AN OIL CHANGE AND TUNE-UP.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Tom G.
12/2002
auto repair
 + -1 moreDISAPPOINTED IN THE MIS-DIAGNOSIS FROM THE FIRST VISIT, SINCE THE CAR DIED AGAIN (THE REASON IT WAS TAKEN IN THE FIRST PLACE!). ASKED FOR AN ELECTRICAL CHECK THE FIRST VISIT (WHICH WOULD HAVE CAUGHT THE DEAD BATTERY), BUT WAS ADVISED IT WASN''T NEEDED. TWO VISITS COULD HAVE BEEN DONE IN ONE PROPER VISIT.
Description of Work: DIAGNOSED AND REPLACED HOSE. CAR DIED AFTER WORK WAS DONE. ON THE NEXT VISIT, REPLACED SEALS FOR THE FUEL INJECTORS AND OIL PRESSURE SENSOR. PERFORMED ELECTRICAL SYSTEM CHECK AND REPLACED BATTERY.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$450
David W.
12/2002
auto repair
 + -1 moreSAVED ME SOME MONEY BY LOOKING FOR THE BEST WAY TO SOLVE PROBLEM W/O NECESSARILY JUMPING TO REPLACING PARTS.
Description of Work: TUNE UP, 4 WHEEL DISK BRAKES, A/C CHECK
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$400
KAREN D.
11/2002
auto repair
 + -1 moreCLEAR EXPLANATIONS, GOOD SERVICE. PEOPLE IN THE SITTING ROOM WERE TELLING ME THEY HAD BEEN COMING THERE FOR YEARS AND WERE VERY PLEASED. I WILL ALSO BE RETURNING.
Description of Work: PURCHASED THREE TIRES, CHECKED OUT ELECTRICAL SYSTEM, CHECKED ENGINE, REPLACED DRIVERS MIRROR, WINTERIZED CAR
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$265
SIDNEY S.
10/2002
transmission repair
 + -1 moreSON DID NOT HAVE A LOT OF MONEY (CAN YOU RELATE??!!). TOWED TRUCK TO SHOP AND EXPLAINED SITUATION. PEOPLE THERE WERE VERY FRIENDLY AND WORKED WITH HIM TO KEEP PRICE DOWN ON THEIR WORK AND MADE SEVERAL CALLS TO TRY AND FIND RELIABLE REBUILT PARTS TO KEEP FINAL PRICE DOWN.
Description of Work: FIXED TRANSMISSION
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Gail B.
10/2002
auto repair
 + -1 moreVERY OPEN AND WILL USE THEM AGAIN.
Description of Work: BRAKE WORK, BATTERY WORK
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$188
ALISON S.
10/2002
auto repair
 + -1 moreTHEY WERE FRIENDLY, PROMPT, PROFESSIONAL, HONEST AND HAVE REASONABLE PRICES. ITS NICE TO SEE GOOD CUSTOMER SERVICE ALONG WITH QUALITY WORKMANSHIP.
Description of Work: AFTER A HONDA DEALER WAS DISHONEST WITH ME ABOUT NEEDING TO REPLACE FUEL INJECTORS, I CHECKED ANGIE''S LIST AND TOOK MY CAR TO WESTERVILLE AUTOMOTIVE WHERE THEY CONFIRMED MY SUSPICIONS OF THE DEALER''S DISHONESTY AND TOLD BE MY FUEL INJECTORS ONLY NEEDED CLEANED. THEY SAVED ME OVER $700 IN REPAIRS AND WON MY BUSINESS FROM NOW ON!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$87.85
EVELYN & AL F.
10/2002
auto repair
 + -1 moreVERY NICE PEOPLE TO WORK WITH. THE ONLY COMPLAINT, WHICH I DID NOT VOICE TO THEM AT THE TIME, WAS THAT MY CAR WAS RETURNED WITH GREASE ON THE FRONT FLOOR MAT.
Description of Work: AUTO SERVICE, MAINTENANCE CHECK, NEW ALTERNATOR AND TIMING BELT.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,016
ARLENE E.
09/2002
auto repair
 + -1 moreIT IS THE ONLY PLACE I WOULD GO. SO COOPERATIVE, THEY DRIVE YOU HOME AND PICK YOU UP WHEN JOB IS COMPLETE.
Description of Work: FRONT AND BACK BRAKES AND PADS
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
TOM & GINA P.
08/2002
auto repair
 + -1 moreBETTER PRICES THAN MOST, VERY COURTEOUS.
Description of Work: REPLACED TIMING BELT & ENGINE COOLANT FLUSH AND FILL
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$418
STEVEN H.
07/2002
radiator service
 + -1 moreTHESE GUYS ARE GREAT! I HAVE ALWAYS DEALT WITH PLEASANT PEOPLE, WITH NO SURPRISES. THEY DO THE WORK FOR THE PRICE THEY SAY, AND FINISH WHEN PROMISED. BRIAN HIBBITT WAS GREAT TO WORK WITH. WILL USE AGAIN.
Description of Work: REPLACED RADIATOR AND HOSES
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$350
linda C.
07/2002
auto repair
 + -1 moreTHEY WENT OUT OF THEIR WAY TO GIVE US A RIDE HOME.
Description of Work: REPLACE BATTERY AND REPAIRED TIE RODS
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
GREG H.
07/2002
auto repair
 + -1 moreWE DIDN''T WANT TO PUT A LOT OF MONEY INTO THE CAR BECAUSE IT HAD A LOT OF MILES ON IT. THE GUYS AT WESTERVILLE AUTOMOTIVE EXPLAINED WHAT THEY THOUGHT IT COULD BE AND WHAT OUR OPTIONS WERE. WE OPTED TO WAIT TO HAVE IT FIXED, BUT I WAS PLEASED WITH THE SERVICE THAT THEY GAVE US.
Description of Work: OLDER CAR WAS MISSING AND STALLING REGULARLY. IT WAS ALSO RUNNING HOT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$350
ERIC B.
07/2002
auto repair
 + -1 moreTOP NOTCH SERVICE ALL THE WAY AROUND AND I WOULD RECOMMEND THEM TO ANYONE!
Description of Work: REPLACED WATER PUMP.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$220
JOHN B.
07/2002
auto repair
 + -1 moreTHEY SAVED ME NEARLY $700 FROM A QUOTE FROM [A COMPETITOR] IN WESTERVILLE. IT TURNS OUT THAT I DID NOT NEED SEVERAL PARTS WHICH THE OTHER CO. TOLD ME I NEEDED (AN EXPENSIVE CONDENSER AND A SWAY BAR). I FINALLY FEEL LIKE I FOUND AN HONEST AUTO REPAIR SHOP. THEY ALSO OFFER A COMPLIMENTARY SHUTTLE SERVICE.
Description of Work: REPLACEMENT OF BALL JOINTS AND AIR CONDITIONER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$700
LISA N.
05/2002
auto repair
 + -1 moreSHE FEELS THEY ARE VERY TRUSTWORTHY. THEY WONT DO ANY UNNECESSARY AUTO SERVICE JUST TO GET YOUR MONEY.
Description of Work: CHECKED BRAKES, OIL CHANGE, AND TIRE ROTATION
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
Contact information
5591 Westerville Rd, Westerville, OH 43081
http://www.westervilleautomotive.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
9:00 AM - 2:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Inspections,
Auto Tires,
Auto Transmission,
Auto Radiators,
Auto Mufflers,
Auto Towing,
Heating and Air Conditioning
FAQ
Westerville Automotive is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Westerville Automotive accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Westerville Automotive does not offer free project estimates.
Yes, Westerville Automotive offers eco-friendly accreditations.
No, Westerville Automotive does not offer a senior discount.
No, Westerville Automotive does not offer emergency services.
Yes, Westerville Automotive offers warranties.
Westerville Automotive offers the following services: Foreign & Domestic Auto Service.
Road service.
Contact information
5591 Westerville Rd, Westerville, OH 43081
http://www.westervilleautomotive.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
9:00 AM - 2:00 PM