Westerville Automotive

Auto Service, Auto Inspections, Auto Tires,

About us

Westerville Automotive is a full service automotive repair facility with 2 locations in Westerville to serve you. We have the right tools and equipment to provide a broad range of repairs, including tune-ups and repairs to engines, brakes, electrical systems, suspensions and heating/air conditioning systems. We have been in business over 30 years. Our Master Technicians have more than 20 years of experience, and our average experience level exceeds 20 years. As A NAPA AutoCare center, we are part of the nation's largest independent automotive service and repair network. Our mission is to provide our customer the highest quality services and products available - the objective being total customer satisfaction and loyalty. Westerville Automotive proudly serves the automotive servcie and repair needs of the Columbus, Worthington, New Albany, Gahanna, and Westerville Ohio areas. 13 employees. Uses subs for major transmission repair. 24 hour towing available. Offers towing for Franklin & Delaware counties.

Business highlights

40 years of trusted experience

Services we offer

Foreign & Domestic Auto Service.

Services we don't offer

Road service.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8393 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 376-393 of 393 reviews

NINA M.
07/2002
5.0
auto repair
  + -1 more
unknown
Description of Work: EVALUATED USED CAR WE WERE CONSIDERING BUYING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

AJ K.
07/2002
5.0
auto repair
  + -1 more
unknown
Description of Work: REPLACED RIGHT FRONT AXLE ON CAR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LISA N.
06/2002
5.0
car tires
  + -1 more
unknown
Description of Work: THEY REPLACED A TIRE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARY S.
06/2002
5.0
auto repair
  + -1 more
unknown
Description of Work: MY TIMING GEAR HAD WORN DOWN, REPLACED GEAR AND WATER PUMP. THE PRICE WAS HIGH DUE TO THEM HAVING TO TEAR DOWN THE ENGINE. 4 DAYS TO DO WORK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,413.14

TRACY R.
04/2002
3.0
car inspections
  + -1 more
unknown
Description of Work: THEY PERFORMED AN OVERALL VEHICLE INSPECTION ON MY 1992 HONDA CIVIC WHICH HAS 135,000 MILES ON IT. WHILE THEY DID POINT OUT THAT I NEEDED BRAKES AND ROTORS CORRECTLY. THEY ALSO INDICATED THAT I NEEDED AN ADDITIONAL $400 IN REPAIRS WHILE MISSING THE FACT THAT BOTH FRONT SPRINGS WERE BROKE. WHILE THE WERE NOT INCORRECT THEY DEFINITELY MISSED THE MORE MAJOR PROBLEM THAT NEEDED ADDRESSING. I ENDED UP HAVING THE WORK DONE ELSEWHERE.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$29.95

ROBERT C.
02/2002
2.0
auto repair
  + -1 more
unknown
Description of Work: ASKED THIS COMPANY TO FIND SOURCE OF NOISE IN FRONT END - VERY LIKELY FRONT LEFT WHEEL. THEY SAID THEY COULD HEAR NO NOISES! THEY GREASED CAR CHASSIS, WHICH WE DID NOT TELL THEM TO DO. ANOTHER AUTO REPAIR CO. FOUND THIS NOISE PROBLEM EASILY. PRICE IS ''REASONABLE'' - BUT SERVICE IS ZERO.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$30

BARRON & JODY H.
01/2002
5.0
auto repair
  + -1 more
VERY FRIENDLY, GOOD ADVICE.
Description of Work: REPLACED BRAKES IN VAN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JEFF & PENNIE A.
01/2002
5.0
auto repair
  + -1 more
unknown
Description of Work: POWER ANTENNAE INSTALLED, OIL CHANGE. THEY ARE LOOKING FOR A REPLACEMENT PASSENGER MIRROR FOR ME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306

CLIFF V.
01/2002
5.0
auto repair
  + -1 more
unknown
Description of Work: BELTS CHANGED, FUEL INJECTORS CLEANED, OIL CHANGE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PHYLLIS & BOB M.
01/2002
5.0
auto repair
  + -1 more
unknown
Description of Work: CHECK ENGINE LIGHT CAME ON, THEY DID A DIAGNOSTIC CHECK ON ENGINE SYSTEMS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA N.
01/2002
5.0
auto repair
  + -1 more
STRONGLY RECOMMEND
Description of Work: FIXED REAR VIEW MIRROR AND SIDE MIRROR. / SERVICED ENGINE, ADD FUEL ADDITIVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

GUILLERMO R G.
01/2002
5.0
auto repair
  + -1 more
WOULD RECOMMEND AND WILL USE AGAIN
Description of Work: PUT NEW BRAKES ON FRONT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Gordon B.
08/2001
5.0
auto repair
  + -1 more
unknown
Description of Work: NEW ALTERNATOR AND BATTERY SYSTEM CHECK, AND OIL CHANGE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

DAN & SHARON C.
04/2001
5.0
transmission repair
  + -1 more
unknown
Description of Work: MY 1998 WINDSTAR TRANSMISSION WAS INCORRECTLY SHIFTING INTO LOW GEAR AT HIGHWAY SPEEDS. WESTERVILLE AUTOMOTIVE ANALYZED THE PROBLEM AND GAVE ME AN HONEST ANSWER WITHOUT TRYING TO SELL ME PARTS/SERVICES THAT I DIDN'T NEED. THEY WERE EFFICIENT, COURTEOUS, HONEST, AND COST EFFECTIVE. I WILL DEFINITELY RETURN WHEN I NEED AUTO REPAIR WORK FOR ONE OF MY VEHICLES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

CAROL M.
05/2000
5.0
auto repair
  + -1 more
I'VE USED THEM SEVERAL TIMES.
Description of Work: GENERAL MAINTENANCE AND ELECTRICAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/1998
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERRI M.
01/1998
5.0
auto repair
  + -1 more
unknown
Description of Work: HAD A VARIETY OF SERVICES DONE, VERY HAPPY WITH THEM, USED FOR OVER A YEAR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5591 Westerville Rd, Westerville, OH 43081

http://www.westervilleautomotive.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Transmission,
Auto Radiators,
Auto Mufflers,
Auto Towing,
Heating and Air Conditioning

FAQ

Westerville Automotive is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Westerville Automotive accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Westerville Automotive does not offer free project estimates.
Yes, Westerville Automotive offers eco-friendly accreditations.
No, Westerville Automotive does not offer a senior discount.
No, Westerville Automotive does not offer emergency services.
Yes, Westerville Automotive offers warranties.
Westerville Automotive offers the following services: Foreign & Domestic Auto Service.
Road service.

Contact information

5591 Westerville Rd, Westerville, OH 43081

http://www.westervilleautomotive.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM