Every aspect of our experience from the first call to the end of the service was extremely professional and timely. Gene even found another leak under our sink and replaced the gasket for us. We plan on having Schaefer Plumbing back to do more work in the very near future. A job very well done!
Description of Work: Our garbage disposal began leaking badly on Saturday. We called first thing Monday morning and they fit us in that afternoon. We had purchased a replacement at Home Depot ahead of time and had Gene install it after he determined that a full replacement was necessary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Joe B.
08/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Repaired a pipe that was separated from the septic tank.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joan B.
05/2014
5.0
plumbing, drain cleaning
+ 0 more
I called and was desperate as the toilet wouldn't even flush. They were very nice on the phone, and got someone to me the same day. He got the job done, got the toilet working again, and cleaned out a few extra drains. I was very pleased. He did leave a mess in his wake, in the master bathroom. That was my biggest complaint. Still i was relieved to be operational again. Have used them before, different repairman, and it went very well, without all the mess.
Description of Work: unclog the sewer drain
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michael B.
04/2014
5.0
drain cleaning, plumbing
+ 0 more
I had a very good experience with them. They did have to comeback one time to stick something but he came back with no extra charge and it has been fine since then.
Description of Work: I used Schaefer Inc Plumbing Heating And Cooling to fix the leak on one of our plumbing pipes in our basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jerome D.
03/2014
5.0
plumbing, water heater repair
+ 0 more
Replaced a new Rheem 40 gallon Liquid Propane power vent water heater and hauled away. This is a more expensive tank than a natural gas unit.They explained and answered my questions , as well as doing a very nice job. I have used Gene and Paul for many years and I always get impeccable service. I don't think twice on hiring them.
Description of Work: Replaced hot water tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,662
Jennifer W.
03/2014
5.0
plumbing
+ -1 more
My gas was shut off due to a leak. I called late in the evening and left a message. I received a call back within a few min. They said they would fit me in the schedule in the morning. They called around 8:30 and were at my house by 9am. They found and repaired 7 leaks in my basement. Service was quick, clean, and reasonably priced.
Description of Work: Found and repaired gas leaks in my basement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Thomas H.
11/2013
5.0
plumbing
+ -1 more
Technically it was not a complex job. It was more about how to run the new PEX pipe because the HVAC plenum was in the way now. Daniel (plumber) was excellent and professional. An absolute expert in his field. I had a LOT of other questions for the rest of the house and he patiently went through how to work through those problems. The fittings the he and his apprentice put on were absolutely perfect. Each time these plumbers from Schaefer come over they act as if they are working on their own homes. They take the time to assess the job and do it "the right way". I appreciate them never cutting corners. I see what they do, and look at the job while its being done. They covered the carpet under where they needed to run the new piping. They cleaned up to the point one could not see that they were there at all. Obviously they know the Boy Scout motto "Leave no trace". They seemed to work as quickly as they could. They paused only to exchange communication about the job. I think they will serve you as well as they serve my house. We've used them in the past and will have them out on Dec 30, 2013 to replace the Vent pipe in the Attic and to clean up the original pipes that were run when the house was built. The original pipes to the Back bath (3 fixtures), laundry (2 fixtures), and Kitchen (2 fixtures) is only half inch pipe. They will run new three-quarter inch piping so that those three places can receive good water pressure again. If you need a good plumbing company, give these guys a shot. They will not disappoint you.
Description of Work: Cut out piping from shutoff to main bathroom and replaced that piping with PEX plastic flexible tubes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$406.63
hazel P.
03/2013
3.0
plumbing
+ -1 more
unknown
Description of Work: the company works for the condo association and the work I had done by them was toilet backup related to outsie drain problems. They were pleasant enough but did not clean up and didnot cover the carpet where the had to walk from the outside. I would not call them if I had to pay the bill myself
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Toni W.
02/2013
5.0
plumbing, drain cleaning
+ 0 more
We called yesterday to see if someone could come out the next morning and clean out two drains - one in the kitchen and one in the bedroom bathroom. We got FAST service. Gene came out and performed both drain cleanings quickly and efficiently. He even took the time to explain how to prevent the drains from backing up in the future. We feel the cost was fair and service was excelle
Description of Work: Fastest and best plumbing service.
Rating Category
Rating out of 5
Yes, I recommend this pro
$130
Thomas H.
01/2013
5.0
gas leak repair, plumbing
+ 0 more
They were extremely thorough and found several internal leaks also. In one place they found a pipe that was only screwed in about two threads worth. There was a gas line to the wood burning fireplace that we never used. The valve at the fireplace was leaking, they found. UGH. I told them to cap it back at the supply line and disconnect it. So, I am very happy that the outside was leaking because, with Schaeffer plumbing's thoroughness, I know my Gas lines are all safe. We use them regularly for our plumbing needs too. I highly recommend them and will use them again.
Description of Work: We had an outside leak of the gas line (what should have been a riser). It was of course detected by the gas meter reader doing his job well. I trenched it for them to decrease my cost. Uncovered the existing pipe. Also did this to make the job faster since I had young children at home and it was getting cold around here. They had to replace the riser (the other pipe actually went into the house underground). They had to retest all of the gas pipes in the house in order to be certified for the Gas company to turn on gas. While I had them here, they replaced two water supply valves with ball valves in like 30 seconds. WOW (tm Schaeffer) they knew their trade well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Terrence P.
11/2012
5.0
plumbing
+ -1 more
Gene came out and took care of the small leak quickly and efficiently. In addition, he took the time to walk me through the septic system, cistern (for outdoor water), as well as the county water and propane lines. He provided many details on maintenance and upkeep to prevent future problems. I appreciated his thorough knowledge and concern for keeping the various components in good working order in a safe and cost effective manner. I have additional work to do in the future and will not hesitate to call Schaefer Plumbing in the future.
Description of Work: I recently purchased a home in Valley City and called Schaefer Plumbing regarding a small leak. Also, I needed general information about the various systems found in the home, since I moved from an urban area and I'm not familiar with septic , cisterns and the like.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leon R.
12/2010
5.0
plumbing
+ -1 more
The serviceman came to the house a day after being called. The work was done well. He did a good job cleaning up. HIs work was done in less than a half-hour.
Description of Work: Unclog a garbage disposer in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
JORDAN L.
11/2010
5.0
plumbing
+ -1 more
After I placed the order, they were out 5 days later to install the kitchen sink/faucet assembly and toilet. The new sink required a larger opening than the old one. The plumber consulted with an associate by phone since he didn't have a saw. The other fellow showed up to cut out the opening the best way to fit the new sink. The sink and toilet were installed in about four hours. The old sink was badly rusted underneath and required some time to remove. The clamps under the sink had corroded and allowed water to seep under the rim. This caused some of the wood to rot. But they were able to remove the rotted wood when they recut the opening to fit the new sink. I am pleased with the new sink and faucet, sprayer, and soap dispenser assembly. The old toilet required two flushes to empty, that's 10 gallons of water. The new one is a low flush Gerber that requires one 1.6 gallon flush. A significant water savings. I will be replacing the second toilet in this house soon as well. They not only replaced the toilet and sink assembly but replaced the shut off valve on the toilet and installed new shut off valves under the sink as well. They were very thorough in that they checked the shutoff valves in the basement to make sure they weren't leaking. one required tightening of the bushing nut to fix a leak. The cost of the parts and labor was $1400. They were very professional and I am pleased with the results.
Description of Work: I called Schaefer Plumbing to check out my hot water heating system which hasn't been done for about five years. I'm glad I did because they found one zone valve that was stuck in the on position, which explains why one bedroom was always so hot in the winter. It was the first room on the zone circuit so that whenever the downstairs zone called for heat the upstairs zone received heat as well, not very efficient. This explained why the occupant of that bedroom was always complaining of a tropical forest in the winter. Paul replaced the zone valve motor and everything now works fine. I think the service call, labor, and part replacement were reasonable at $180. While he was here I asked Paul for an estimate to replace a kitchen sink and faucet assembly and a toilet with a newer low water toilet. The advantage of getting a plumbers opinion of a toilet is they can recommend a trouble free brand. I was going to get the new air flush type toilet but he said they require a lot of repairs and don't have the bugs worked out yet. He was a little slow getting me the estimate as I had to call his office two times but after I got his secretary involved everything went fast and smooth. The advantage of talking to Paul and his secretary helped me choose the best trouble free faucet and toilet based on their experience. Who better to talk to than the people who repair these items? Better than a home center.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
John V.
06/2010
5.0
plumbing
+ -1 more
Everything turned out excellent. They do great work. We have used them for all of our plumbing needs over the past 3 years.
Description of Work: They installed a septic line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
TENA & DAVID W.
07/2008
5.0
plumbing
+ -1 more
They added different things I requested. No problems with anything they did. They added a handle to the shower for my Dad who is 93, they had to cut through a wall. They cleaned up and were efficient.
Description of Work: They came out and helped with the bathroom remodel. They worked alongside with Dover.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JANET B.
04/2005
5.0
drain cleaning, drain pipe
+ 0 more
VERY POLITE AND PROFESSIONAL. I KNOW THE PRICE WAS VERY GOOD, SINCE I HAD OBTAINED A MUCH HIGHER ESTIMATE FOR THIS WORK FROM ANOTHER COMPANY. EXCELLENT WORK FROM WHAT I CAN SEE AT THIS POINT IN TIME. I HAVE SOME MORE PLUMBING WORK THAT NEEDS TO BE DONE AND I WILL DEFINITELY HIRE THEM AGAIN.
Description of Work: DUG UP SEWER LINE GOING TO SEPTIC TANK AND INSTALLED A CLEAN-OUT PIPE SO THAT THEY COULD SNAKE OUT THE PIPES THAT WERE CLOGGED BY ROOTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$447.06
DOLLY N.
04/2000
5.0
gas leak repair
+ -1 more
THEY WERE VERY PUNCTUAL. WORKERS WERE VERY PLEASANT, NICE.
Description of Work: FIXED 6 GAS LEAKS FOR A CONDO ASSOCIATION, INCLUDING A CONTROL VALVE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KEN & JULIE J.
04/1999
5.0
plumbing
+ -1 more
MEMBER HAS USED FOR SEVERAL YEARS. VERY RESPONSIVE. ALWAYS DO A GOOD JOB.
Description of Work: JUST USED FOR EMERGENCY SERVICE FOR TOILET REPAIR. WERE WILLING TO COME AT 11:00 PM AT NIGHT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KEN & JULIE J.
02/1998
5.0
plumbing
+ -1 more
ALWAYS GIVES MEMBER AN HONEST OPINION. FRIENDLY, PROMPT AND CLEAN.
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Service Categories
Plumbing,
Drain Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Heaters,
Heating and Air Conditioning
FAQ
Schaefer Inc Plumbing Heating And Cooling is currently rated 4.9 overall out of 5.
No, Schaefer Inc Plumbing Heating And Cooling does not offer free project estimates.
No, Schaefer Inc Plumbing Heating And Cooling does not offer eco-friendly accreditations.
No, Schaefer Inc Plumbing Heating And Cooling does not offer a senior discount.
No, Schaefer Inc Plumbing Heating And Cooling does not offer emergency services.
No, Schaefer Inc Plumbing Heating And Cooling does not offer warranties.