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ASAP - American Sewer & Plumbing Services Inc

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

A.S.A.P.-American Sewer And Plumbing Services Inc. is a Toledo based company striving to meet your expectations on what a professional plumbing and drain cleaning service should be! *Prompt polite service *Competitive pricing based on national averages. Additional Phone: North: 419-726-1925, East: 419-693-9790, West: 419-476-1000, South: 419-382-2299, Wood County: 419-575-2979.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing. Drain Cleaning. Sewer Replacements & Maintenance. Home Remodeling.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8174 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 174 reviews

Scott S.
10/2016
5.0
plumbing
  + -1 more
I live in a rural area outside of Toldeo. Called ASAP after contacting a number of local plumbers to see what the problem was. None could assist me as they were backed up with other work. So was ASAP but they stated they would call me back later that day to see if they could get someone out to me. Less than an hour later they called me back to say that they would send someone out in the afternoon. Roger called me again saying that he had one job in front of me and would call me back when he was on his way to my home. A couple of hours later Roger again called to say he was on the way and would be here shortly. Once they arrived, they immediately assessed the situation (broken water meter), and advised me that there was nothing that they could do, but did advise me on what had to be done. They did shut off my water supply, (which I asked them to do), and spoke with the property manager when I them, advising them of the situation. Roger gave me a break on the service call charge which I greatly appreciated. Thoughout this entire process, Roger and the ASAP staff kept in constant contact, and were one of the most pleasurable and professional organizations I've had the pleasure to deal with. As long as they are willing to drive to my home, I'll will gladly use them again.
Description of Work: Plumbing Leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle S.
10/2016
5.0
plumbing
  + -1 more
We had a great experience! After a few quotes from other companies, we were recommended by a friend to contact ASAP. Eric came out to check out our situation, and as a female homeowner, he was the first plumber to talk to me respectfully. I was completely comfortable with him, and he was extremely knowledgeable about different options we could choose. He didn't talk down to me, and was able to educate me on the options in a very professional manner. I work with contractors on a daily basis for my career, and ASAP's employees all impressed me with their demeanor. The actual work was executed professionally and the crew was courteous. Eric and his crew worked well with us and kept us in the loop during the entire process. We hit some snags (don't you always with old houses!?) and he was quick to come up with solutions and work with the city to make sure everything was done properly. Everything was done to our satisfaction. While I rated the cost a B, as we had a couple of plumbers close but under ASAP's estimate, we chose ASAP because it was the company that gave us the most thorough explanation of the project plan, itemized all the costs for us when asked, and gave us the most prompt customer service. He even called to follow-up on his estimate (unlike other companies), which made us feel like they actually WANTED our job. After working in the home improvement industry myself for 7 years in windows and doors, I know you get what you pay for. And I DEFINITELY feel like we got 100% of the value of our investment. Very highly recommended!
Description of Work: Replaced sewer line, pipe connection through foundation, installed clean-outs and back-flow valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Tim S.
10/2016
5.0
sewer cleaning, drain cleaning
  + 0 more
Great! They cleared the initial blockage. I mentioned another problem we were having with our toilet. They checked it out, found 4 feet of roots in there too! Cleaned them out, then re-cleared the entire sewer line again. They were prompt and courteous. We will definitely use them again.
Description of Work: Hired for a routine sewer clean out that was backing up in the basement (roots in the clay tiles).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Tim S.
10/2016
5.0
sewer cleaning, drain cleaning
  + 0 more
We have an old home with clay tiles and lots of large trees in the lot. We use ASAP twice a year to keep things cleaned out and flowing smoothly. Always prompt service, professional, and well done.
Description of Work: Sewer line cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly L.
09/2016
5.0
plumbing
  + -1 more
We have used them several times over other like service companies. The response time is prompt and the service charges are the most competitive.
Description of Work: Sewer Cleaning Performed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Vicki R.
09/2016
5.0
plumbing, drain cleaning
  + 0 more
Long story short...Roger and Kyle and ASAP Plumbing are our plumbers! They are the epitome of professional and their work is THE BEST! They take such pride in their work and do it right the first time! The water flow in our house has improved ten fold, just as they said it would. And the water heater installation was definitely challenging because of the configuration and limitations of the house. They pulled a permit and did everything absolutely perfect! They also cleaned everything up and left the work area spotless! Thank you to Liz, Roger and Kyle! Can't sing your praises enough! Ya'll ROCK!!!!
Description of Work: Moved into our new house on 9/12/16. I had a home inspection done during the purchase process and was told that because the house was built in 1930, it had galvanized water pipes. Was also told the water heater was 27 years old and needed to be replaced. But I also needed to have the gas line inspected because we bought new laundry machines and needed to have it checked prior to delivery of machines. I called ASAP on the day we moved to have a gas line checked prior to delivery of new laundry machines. Liz was able to fit me in the schedule right away, the next day, 9/13. That night, the first night we stayed there, I noticed no cold water in a bathroom sink. Roger called me about 30 minutes before appointment time to let me know they were on their way. When Roger and Kyle came to check out gas line on Tues, they did a whole house plumbing inspection. Even though I had the house inspected during the buying process, I felt it was good to have plumbing inspected by experts. They determined we needed new water valves in the laundry room and also a new valve in the bathroom with no cold water. Also, the water meter was leaking and needed to be replaced. They told me exactly what to do to get the City of Toledo out to the house to have meter replaced. Roger and Kyle told me they'd make our job the first job the next day, 9/14, and would be there by 9am. They showed up exactly at 9 with the courtesy call prior to coming. I told them at that time that I'd also like to have water heater replaced. So, they re-arranged their schedule, left and got all their needed materials, came back and spent the rest of the day doing everything. I also am having them do the gas dryer installation when the laundry machines are delivered tomorrow, 9/20.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from ASAP - American Sewer & Plumbing Services Inc
Thank you SO much for the GREAT review!! We think YOU ROCK!!! Pleasure doing business with you!!

Casse R.
08/2016
5.0
plumbing, drain cleaning
  + 0 more
I called on a Saturday afternoon and they were able to show up less than 4 hours after I called. Rob and Tony called when they were on their way to my home. Showed up when they said they would and were very polite. It took them maybe 10 min to unclog my drain and Rob confirmed what he did and found once he was finished. He showed me the drain was working just fine and put everything back, leaving no mess or evidence he was there. All in all, happy on their response and service.
Description of Work: Unclogged bathroom sink drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Kathy P.
08/2016
1.0
plumbing
  + -1 more
They came out to clean our lines inside the house and went outside to clean our sewer lines there. They spent 10 minutes outside "cleaning" the outside sewer line, which they could not have done in ten minutes. The work was not done properly the first time so they came out the second time and charged me $125.00 to "clean" the main outside line. Again that work was not done properly so they came out a 3rd time to do the work for free because it fell within the 30 day warranty and now its still not fixed so I had to pay another provider to come re-do the work at full cost because they ripped me off and never did the work right the first, second, & third time they came out.
Description of Work: Cleaned my lines

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$125

Response from ASAP - American Sewer & Plumbing Services Inc
In response to this review, our service techs were out to your house on 2/16/2016 and cabled the kitchen sink, bathroom sink and laundry. All three were packed full of black sludge. We had to cable all drains more than once. There was so much sludge coming past the 6" cleanout outside it backed up. Cabled again with another machine and flushed line with water until it moved the sludge. Informed home owner that there was a hard spot 30 ft. into the line. This was a 20-25 minute conversation with one of the home owners. Home owners were charged for time spent and labor for approx. 2 and 1/2 hours On 4/30/2016, We were out again and opened sewer line from outside cleanout. Pulled out a large 3' long and 4" thick root ball. Home owner was informed again about the trouble spot and our tech suggested it be repaired and homeowner was given an estimate of the cost. Charged for labor and time spent 1 and 1/2 hours. 5/23/2016, Opened sewer again at no charge and gave an estimate again to repair sewer line. Talked to the gentleman once again for approx. 20 minutes about what needed to be done. Time spent 1 and 1/2 hours no charge.

Louis F.
07/2016
5.0
plumbing
  + -1 more
The guys were awesome. Matt and Kyle were very professional and upfront. They explained the entire process and were courteous the whole time.
Description of Work: Unclogged our sewer from inside our house. Ran about 80'.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer G.
07/2016
5.0
plumbing, basement waterproofing, sewer cleaning
  + 1 more
I called the main number and they were at my house within the half hour. The whole job was done in about 45 minutes. They were very good at whet they did. I had no issues with them.
Description of Work: Our drain was backing up in basement and they did a clean up. After all services were performed I asked them about an outside clean out and the cost. He gave me an estimate and was extremely knowledgeable about it. No pressure about starting anything new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mike B.
07/2016
5.0
plumbing
  + -1 more
Kyle and Stan of, ASAP, arrived as scheduled and called prior to inform me that they were on there way. Kyle and Stan were polite and professional. They introduced themselves on arrival. They completed the job and left no messes, and gave me a discount card for future services. Upon leaving, shook my hand and thanked me for the business. I definitely would us ASAP again and will recommend them to my family and friends.
Description of Work: Cleaned lime deposits out of shower head, that was completely blocked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Heidi & Marcus L.
07/2016
5.0
plumbing
  + -1 more
I was doing work in my flower bed late Saturday afternoon on Father's Day weekend with an evening appointment. When I attempted to turn the water off, the faucet failed to do so. The result was that I had to turn the water off for the entire house. I went on Angie's list, made contact with ASAP who promised to purchase the parts and arrive within a hour and a half. They arrived promptly and completed their work within 30 minutes and also installed a knob so that the water can be turned off from within the house for the winter. In an "emergency situation" on a difficult weekend, I was delighted to have Kyle and Cody resolve the matter so promptly and with quality work.
Description of Work: Replaced outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Sara/Ami Palmer G.
07/2016
5.0
plumbing, wells, home remodeling, sewer cleaning, drain cleaning
  + 3 more
They were polite. They were transparent about what they thought the problem was and what the cost would be, which was greatly appreciated. I felt comfortable leaving them to work at the house while I ran to buy tub and toilet cleaners. Very helpful! I plan to call them back to install a new kitchen faucet.
Description of Work: Diagnostic on backed up tub and toilet. Subpump seemed to not be working. Determined it was a clogged sewer line. Removed clog. Everything drained properly following their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Betty W.
06/2016
5.0
drain cleaning
  + -1 more
I called in the morning & they came a short time later (calling to let me know they were on their way). When I told them the symptoms. they took a look & diagnosed the problems right away. They went to get a new toilet & were back in no time. They installed the toilet, then repaired the stopper & faucet in the water basin, & also snaked the kitchen drain. All was done efficiently very quickly. I couldn't believe how fast they were done. I am very well pleased with the quality of the job & also the very fair price. The two man team was polite & very knowledgeable. I am completely satisfied & would certainly call them again should I need any other plumbing job done.
Description of Work: Installed new toilet--repaired bathroom basin-unclogged kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Debra W.
06/2016
2.0
plumbing
  + -1 more
This was a big deal purchase. I was really not satisfied with them. They had to come back out and redo a situation. Plus they didn't have any parts on the truck. They had to turn around and go get parts; they didn't even have just simple things for plumbing on the truck. Then I was charged for them going -- their travel time. I was charged $125 per hour. They had to go back and get parts twice -- the first time they were 50 minutes and the second time they were 45 minutes. I was not satisfied. I got estimates before and I told them their price was almost twice that of another estimate I got. I kept on watching them, watching them and watching them. Then I called the place and asked it I was going to have to pay for their travel time because all they needed to do was shut off valves in the back. They told me I had to pay for the travel time and that they were paid by the hour, which was $125 an hour. My price ended up being about the same price as my lower estimate. The second time they came back they were very nice. The only reason is that the faucet was almost falling off. They came out and fixed it within an hour. It is much better now but it should have been done the first time they came out. They were not professional at all.
Description of Work: They installed a faucet for the shower. I already had that for them, they just had to put it in. They also had to do some new lines in the back for the shower because it was all copper and they put real hard plastic in the back of it.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$372

Laurie L.
06/2016
5.0
plumbing
  + -1 more
Great, very professional, cleaned up after job
Description of Work: Provide and install toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim J.
06/2016
5.0
plumbing
  + -1 more
Called them at 1:30 and they were on site by 4:00 on a Friday! Very friendly and great pricing!
Description of Work: Installed disposal and attached new piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KIM R.
06/2016
5.0
plumbing, drain cleaning
  + 0 more
I found ASAP on Angie's List when I was staying with my 91 year old mom in Perrysburg who had fallen and cracked her pelvis. Her toilets all started overflowing and I was desperate. ASAP was the ONLY plumbing company I contacted who would send somebody out that same day. They sent Stan and Kyle who showed an amazing commitment to troubleshooting a very strange old plumbing pipe system. They drew a picture of the problem and worked out three possible solutions. They were totally committed to fixing the problem with the least amount of cost to my mom. It was amazing to listen to the two of them brainstorm solutions and work together to fix a vexing problem. We will recommend ASAP, and especially Stan and Kyle to anybody who needs quick service and amazing solutions to plumbing problems.
Description of Work: Sourced location of clog in an old and complicated system of sewer pipes in a crawl space and cleared everything out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joe B.
06/2016
5.0
plumbing, water softeners
  + 0 more
Stan & Kyle immediately began diagnosing my problem(s). I could tell they were experienced at their trade and performed well as a team. My condo was built with half the water pressure normal to a single family residence. I thought the problem was with the feed from the street, but I was wrong and Stan and Kyle figured it out, removed some line apparatus interfering with the water flow, and now I have water pressure unlike anything before. I am recommending the other units in my condo association have them out to perform the same service.
Description of Work: Fixed the low water pressure in my condo unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Matthew W.
06/2016
5.0
plumbing
  + -1 more
They did a great job and pointed out that whoever had done the plumbing under our kitchen sink had screwed a couple things up. They recommended a correction (which agreed with what a previous plumber had told us) and gave us a quote for the recommended work.
Description of Work: We had the provider install our kitchen sink. We had selected the fixture, so the cost listed is for its installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Emily G.
05/2016
5.0
plumbing
  + -1 more
Wonderful customer service! Stan and Kyle from ASAP were professional and polite. They finished quickly and everything looks great. I would highly recommend them to anyone looking for a great plumber!
Description of Work: Installed a new disposal under the sink and hooked up our dishwasher water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Janelle D.
04/2016
5.0
plumbing
  + -1 more
Cody and Kevin were so friendly and came quicker than any other company said that they would after regular business hours and fixed our leak in no time.
Description of Work: We had a pipe under our kitchen sink that started to leak really bad and they came to fix it and were able to cap it off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Janet H.
04/2016
5.0
plumbing, septic tank, water softeners, basement waterproofing, home remodeling
  + 3 more
These guys are great! The kitchen faucet was a real problem to take apart (one of the reasons we called a plumber), but he persevered and managed to get it apart without destroying it (or swearing). We have been getting bigger water bills and had them check all our plumbing for potential leaks. They also made adjustments to both toilets to lower the level in the tanks, so there would not be any water loss. They were friendly and professional, and respected our home. They listened to our concerns and were very thorough. And they were very reasonably priced! We will definitely be calling them the next time we need a plumber!
Description of Work: repaired kitchen faucet using warranty replacement parts we provided, checked all plumbing in crawl space for leaks, made adjustment to 2 toilets to prevent water loss.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$311

Cali S.
03/2016
5.0
plumbing, wells
  + 0 more
good, we thought we had a plan to have him come back and do a couple projects, but did not return as planned and that was it for us.
Description of Work: looked at point wells

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0

$75

Tim S.
02/2016
5.0
plumbing, sewer cleaning
  + 0 more
ASAP was very professional and punctual. I received a scheduling call moments after purchasing a service coupon. Their technician arrived on time and performed the agreed upon work in a timely fashion and made a recommendation to install an external clean-out in order to better facilitate routine maintenance. We will definitely call ASAP for future services and highly recommend this business.
Description of Work: Routine maintenance of home sewer line to city sewer line; used cutting blade to remove tree roots and debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Contact information

PO Box 6973, Toledo, OH 43612

www.asapsewerandplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
47004
Trade License Locale
State of Ohio
Trade License Authority
Ohio
Trade License Expiration
01/16/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Basement Waterproofing,
Wells and Pumps,
Water Heaters,
Septic Systems,
Natural Gas Lines,
Dryer Vent Cleaning,
Water Coolers,
Excavating

FAQ

ASAP - American Sewer & Plumbing Services Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

ASAP - American Sewer & Plumbing Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ASAP - American Sewer & Plumbing Services Inc offers free project estimates.
Yes, ASAP - American Sewer & Plumbing Services Inc offers eco-friendly accreditations.
Yes, ASAP - American Sewer & Plumbing Services Inc offers a 10% senior discount.
Yes, ASAP - American Sewer & Plumbing Services Inc offers emergency services.
Yes, ASAP - American Sewer & Plumbing Services Inc offers warranties.
ASAP - American Sewer & Plumbing Services Inc offers the following services: Plumbing. Drain Cleaning. Sewer Replacements & Maintenance. Home Remodeling.
Ask for Details

Contact information

PO Box 6973, Toledo, OH 43612

www.asapsewerandplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed