RICK'S HEATING & COOLING
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Our furnace developed a cracked heat exchanger during an extreme cold wave (below zero! very extreme for southern Ohio!)
The service tech responded to our home within an hour. He diagnosed the problem and interfaced with the home warranty company to get approval to replace the furnace. He kept after them to get the process completed so that he could get our new furnace installed before our pipes could freeze.
As soon as the repair was approved, the service tech came out and removed our old furnace. He explained in detail everything he was going to do as he did it. He was even concerned before he started the new furnace and the "burnoff" smoke set off the smoke detectors, that it might bother our dogs.
He installed the new furnace and made sure that it was heating the house before he left.
This company is dependable, quick to respond in an emergency, professional, and thorough. I would use them again if my heating or cooling needs service.
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