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Baker Heating and Cooling

Heating and Air Conditioning

About us

Feel comfortable through the winter months thanks to our quality services. We match competitors' prices and offer beneficial coupons like $20 OFF a service call with any repair.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

boiler service, geothermal heat, heating, heat pump, repair, installation, maintenance

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 47 reviews

Roseann H.
08/2024
5.0
heating & air conditioning/hvac
  + -1 more
Our thermostat was acting up, so we called Baker and they sent Chris to check it out. He helped us figure out what to order, and just a few days later, after the new thermostat arrived, Trevor came to install it. These guys - once again - were friendly, efficient, on time, and reasonable. We highly recommend!
Description of Work: thermostat malfunctioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Andrew K.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
Chris came by to look at our HVAC unit. He was prompt, detailed, friendly, and super knowledgeable. He was fantastic! Highly recommend
Description of Work: AC unit needed drained

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roseann H.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
I needed to call Baker for a new issue for the 2nd time in just a span of a few weeks. I had the same EXCELLENT(!) service, including a speedy response from the person who processes incoming requests, and a technician (Chris) who was capable and easy-going and who took care of the issue in less than 30 minutes. And ... the cost was more than fair. I had already given them a 5-star rating from the first visit, but the 2nd visit confirmed my belief that Baker is an outstanding local business. Kudos to the owners and staff!
Description of Work: Our pump was not working and water was pooling around the base of our unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Roseann H.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
Our air conditioning went out on a Sunday afternoon. I left a message on Baker's website on Sunday, and they called me first thing on Monday morning. My repair was completed by noon!!! Schon, our service technician, was friendly and extremely competent and the repair cost was very reasonable. I would 1,000% recommend this company to others.
Description of Work: Air conditioning unit repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Joyce G.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time, took out the old a/c and furnace and replaced both. they did a great job and cleaned up very nice.
Description of Work: replaced furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Chris H.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Baker Heating provided a service call within an hour and a new furnace within 36 hours during the coldest & busiest days of winter. They were efficient, professional, honest, respectful and very reasonably priced. Another company missed a failing heat exchanger 30 days prior and Thomas & Galbraith didn’t report any problem 3 months prior. There were dangerous levels of carbon monoxide and raw gas from exhaust pipe.; thankfully none in house. I will call the family run Baker Heating when I need service!
Description of Work: Replace furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy J.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
I called on a Thursday and came on Friday, the tech was able to give me information that was totally different information than the precious company did. His price was cheaper too. He was done in a couple of hours. He had the experience and he knows what he is talking about.
Description of Work: Hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Judy J.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
A bad fan motor repair. He was honest on what to be repaired.
Description of Work: A/C repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

John H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are reasonably priced and efficient. They do professional work and the techs seem to be all well trained.
Description of Work: I used Baker Heating and Cooling to replace a capacitor that failed on our outside unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were very accommodating which allowed us to move the outside unit from the patio to the side of the house and included that in the cost which was good for us.
Description of Work: I used Baker Heating and Cooling to replace our outside AC because of a lightening strike.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are very good. They are very punctuality and very reasonably priced.We have been really happy with them. They come in and do the work. They do everything right. They don't come in and talk. They have been very efficient. We have just been very happy with them.
Description of Work: It was for the check up and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

janel P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
All services were rendered within two business days. The work was done quickly and professionally. We received a discount by mentioning Angie's List as our referral source.
Description of Work: Within one hour of contacting the company, a service member arrived at our home to assess the problem. Our hot water heater needed to be replaced. Based on his recommendation, we replaced the hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

James T.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
I called Baker early in the morning to say the exterior fan of the heat pump was not working. The lady who answered reminded me to change the thermostat to Emergency until a technician could visit. We made an appointment for early in the afternoon. The tech called to say he could be over early if that was OK. He examined the system, found the exterior fan frozen , and freed it. He told me what to do to avoid the problem . I paid up, and we were done. Good job, and I can put a short roof over the outside fan to keep water from dripping on it.
Description of Work: Technician visited at my request to trouble shoot a heat pump problem. Discovered Outside fan Troubleshoot a heat pump problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Nick W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
The installer was very courteous and professional. He completed his work in a timely manner. I did notice the humidifier was not working properly after installation, but they sent someone out that day to fix it which only took 10 minutes. They did a great job. I would recommend Baker Heating and Cooling to anyone needing their services.
Description of Work: Installed a whole home humidifier on a furnace without an existing humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Dianne K.
10/2014
1.0
heating & air conditioning/hvac
  + -1 more
The technician vacuumed out the furnace that had minimal dust then unplugged and replugged wires and told me my circuit board was malfunctioning. He touched two wires together to show me no readout on the circuit board. When I said I had heat last night, both low and high speed, he said it was just waiting to die, I was wrong, it was only operating on the high speed and that the motor was not acting properly, it was revving too fast. He made a call to Carrier who quoted him $380 for the circuit board--I overheard the conversation. The technician then told me the cost of the board was $700, that the life of a circuit board was only seven years at best, and he?d ?give? it to me for $600 and charge me $780 for parts and labor because I was a first-time customer. I mentioned that the Carrier parts department had just quoted him the $380 price and he said that was the cost to Baker and they needed to mark it up. (After he left I looked the part up online and anyone could purchase it for $360 from Carrier online) Your technician left me with no heat, a broken furnace that had been working perfectly till he came and said he would be back tomorrow with the part and I should tell Baker Heating he needed to be the one to install the part. I called Baker Heating and Cooling after the technician left telling them not to order the circuit board as I felt something was ?off?. How could I go from a working furnace to needing a new one? I then called another company and they sent out a service person the next morning. After searching around he located an unplugged wire to the circuit board in the rear of the furnace. He said for a cleaning there would be no reason to unplug a circuit board wire. He reattached the wire and my furnace is now once again working perfectly. The charge was $150 for a service call plus the hour it took to locate the problem. I am beyond angry. An $89 charged jumped to $780. There was also the threat that the motor could also be broken and at that point maybe a new furnace was in order. My furnace is only ten-years-old, a Carrier 58MVP model that costs $8,000. You can make excuses but your technician, a senior technician in the business for twenty-five years as he told me, was attempting to scam me and I resent this to no end. I am sending this letter to the following complaint departments in Ohio/Cincinnati and telling my friends and neighbors about this situation. I?ve lived in Milford for forty years.
Description of Work: On October 7, 2014 one of your senior service technicians came to clean and check my Carrier furnace that is ten-years-old. It was running perfectly fine at the time but had not been serviced in four years. Wanting to support a local company I called you, the charge of $89.

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Baker Heating and Cooling
Thank you for your review. We were surprised to see this review on Angie’s List after we’ve tried contacting this member multiple times without any response. We attempted to have a second technician come out and go over everything with the member but have not been able to. The member has not been charged at all for services. We strive to provide the best possible service to all customers. It is unfortunate this member took to Angie’s List instead of reaching out so we can assist her. Please read our other reviews to gauge a more accurate description of our business. Thank you, Greg Seaman, Owner

Stacey M.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Greg came out at 10:30 the night before to see what the problem was, he ordered the part the next morning and by the end of the day we were up and running. I highly recommend them to anyone and the quality of work is outstanding.
Description of Work: Replaced a part on the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Scott V.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
From my initial call to their arrival was less than two hours. Charles did a quick assessment and eyeballed everything that took just a few moments. He then went to work. Within about 30 minutes, he had heat up and running. I recognize it was just a small, easy job but they honestly told me and billed me as if it was a small easy job.
Description of Work: Woke to find furnace was out on a 20 degree day. Baker was out very quickly and found a sensor and the burners had build up simply due to age but it was enough to mess up the furnace. Charles cleaned everything and had us up and running very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Susan W.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
They always provide a complete list of everything they do. They are courteous and on time. I have been using them since 2010 and have been happy with them the whole time.
Description of Work: I use Baker Heating & Cooling twice a year for normal maintence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lisa G.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Our Home Warranty company recommended we contact Baker Heating & Cooling as they were a contracted provider with them. My husband contacted them and they were very prompt in getting someone out to our home to look at the air conditioning unit. They determined it was still under the original manufacturers warranty and that all they needed to do was order a replacement part. They were very prompt again in coming out to replace the part and to fix our air conditioning unit. We have not had any issues since. My husband was very happy with their service. The reason I marked the price as NA was because we only had to cover our home warranty deductible as it was going to be reimbursed through them for any labor charges. Otherwise, they were great.
Description of Work: Our air conditioning unit was vibrating loudly and was not blowing cool air the way it should have been.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry C.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Overall I would highly recommend Baker HVAC!!
Description of Work: My old furnace suddenly died one night recently and I called Baker HVAC. They came out immediately, assessed the situation, and the next morning were here installing the new TempStar furnace. Their work was completed in one day. The men were very professional, friendly and worked diligently all day. When the job was complete they thoroughly cleaned the area. Also, I happen to have 5 cats and dogs in my house and the HVAC crew was very tolerant of them! Finally, Darlene, who works in the office, provided me with great information, instructions and she was most efficient! Thank you so much Baker HVAC. Once agian I have a warm house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,850

Walter G.
08/2012
3.0
heating & air conditioning/hvac
  + -1 more
Information was obtained in follow up that indicated the interaction of the old coolant with the new would cause corrosion and failure of the system after a short time. Opted to turn down the bid and go with a more expensive replacement that avoided creating new problems.
Description of Work: An estimate was prepared to replace a heat pump. The recommendation was to flush the obsolete coolant from the system and replace with the new type.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Tim K.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
I called on a Thursday for service; they set up an appt for the following Wed, 25 Jul. The repairman showed up early, and did a complete check of both our central air unit outside and our gas heating and blower unit inside. All systems were tuned up. The repairman was there about an hour. I used Baker Heating becuase I try and use local contractors. I live in Milford, and this company is located in Milford.
Description of Work: I called Baker to come out and do a tune up of my entire system; both heat and cool. the repairman called early and asked if he could stop by; I was not home, but my wife was; so he stopped by; did a check of both our air conditioner, and are heating system. He mentioned our air filter was put in backwards; causing the air circulation to go bad and clog up system. I am happy with their service; and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ANA M.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did exactly what they said they were going to do. They charged me like a $100 or something like that on their services. I really don’t know right at the top of my head. The estimate was free and the price on the heat pump was reasonable. The overall experience was good. They did exactly what they said they were going to do and I had no problems with them. They were right on time. I will use them again in the future.
Description of Work: I used Baker Heating & Cooling. I last used their services I guess in September or October of 2011. They serviced my furnace. They gave me an estimate on my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Leo C.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Sam called before coming. Sam and Tracy were punctual and courteous, and did a great job. Sam was informative and honest about this and other work I was contemplating. The work I had done was fairly basic, and they did not try to gouge me on price. I will definitely use Baker again, and I will request that Sam and Tracy do the work.
Description of Work: Sam and Tracy installed a humidistat for an already installed whole-house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Marla W.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
Went great, very satisfied - house nice & toasty again - thanks Baker guys.
Description of Work: Baker service rep arrived before noon on a sameday call, I made to have a pilot assembly installed right after Thanksgiving holiday. The furnace had been out a few weeks and my brother-in-law who is an HVAC guy out of state sent me some parts that he thought might be the problem. It was a 20 yr old Bryant (made by Carrier) that would have the pilot ignite, but not the main burners. We replaced the control board (circuit board) ourselves (more of a straight wiring/electrical thing, no gas lines involved - but system had to be shutoff /de-energized to eliminate risk of shock . We replaced, but this made no difference to the problem. That left option 2 the pilot assembly and new ignition switch. This component required disconnecting the pilot gas line. As much as I like to try & do things myself we were smart enough to not be stupid enough to mess with that without assistance. Baker is not too far from where we are at so we called Monday morning after the holiday, figuring they would be back-logged. I explained that we had made one repair ourselves, but had the second part we needed installed and they were kind enough to work us in. The HVAC tech went straight to checking out the existing pilot assembly. Jiggling the wires that connected it to the main gas valve caused the main burners to come on but he could not get it to repeat on its own. So he took the new parts and installed them in about 30minutes, checked for gas leaks and tried it out - It Worked! Total charge $55 service call+$55 for 1hr labor or thereabouts =$110. But I thought it was really nice for Baker to assist us even though we supplied the part, and I thought they were very reasonable. I would use them again. ps the service tech even held up to my worried homeowner "hovering".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110
    • 1(current)
    • 2

Contact information

24 Main St, Milford, OH 45150

http://www.bakerheatingandcooling.com

Service hours

Monday:
9:00 AM - 5:30 AM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 AM
Thursday:
9:00 AM - 5:30 AM
Friday:
9:00 AM - 5:30 AM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Baker Heating and Cooling is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:30 AM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 AM

Thursday: 9:00 AM - 5:30 AM

Friday: 9:00 AM - 5:30 AM

Baker Heating and Cooling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Baker Heating and Cooling offers free project estimates.
Yes, Baker Heating and Cooling offers eco-friendly accreditations.
No, Baker Heating and Cooling does not offer a senior discount.
Yes, Baker Heating and Cooling offers emergency services.
Yes, Baker Heating and Cooling offers warranties.
Baker Heating and Cooling offers the following services: boiler service, geothermal heat, heating, heat pump, repair, installation, maintenance

Contact information

24 Main St, Milford, OH 45150

http://www.bakerheatingandcooling.com

Service hours

Monday:
9:00 AM - 5:30 AM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 AM
Thursday:
9:00 AM - 5:30 AM
Friday:
9:00 AM - 5:30 AM