Founded 1997 • With Angi since July 2002
Service Provider ResponseThere is no guideline for contractors regarding what mark-up a contractor should use; therefore, we are within our rights to charge $100.00/lb. for freon. By the member's own admission to us she stated other contractors are charging $80.00/lb. so we are not that far off. An agreement was made before we put in the freon. If our technician told a customer we were going to add 4 lbs. of freon and we ending up putting in 8 lbs., that would be our loss because we quoted the customer 4 lbs. If this consumer really feels we owe here something, we will give them a service agreement for a year at no charge. This includes a clean and check on the a/c in the Spring and a clean and check on the furnace in the Fall, or we will give them a substantial discount for a leak check on their unit.
Service Provider ResponseOne thing this customer is not taking into consideration is this was requested through a warranty company. If we were doing this compressor replacement as a private call the charge would be anywhere from $1,000.00 to $1,500.00. The $150.00 fee that we charge is for the recovery of refrigerant and disposal of the unit, it is not for disposal only. What we don't understand is why this customer is complaining? She has not paid us for anything as this work HAS NOT YET BEEN DONE. She has the option with her warranty company to "cash out" and get her repair done anywhere she wants. We are sorry this customer is not satisfied and we apologize that our employees were rude. That is not our company policy.
Service Provider ResponseWe thank this member for his kind words and we also thank him as we have another job due to his referral. We will be sending him a check for $250.00. We believe that customers are truly our business. If we make them happy, the rest is gravy. Thank you again for your business. It is truly appreciated. Rob, Ben, Nancy, Mike & Carl - The "Gang" at Guaranteed Heating & Cooling
Service Provider ResponseThis report is not fair at all. The member's furnace no heat situation arose because of the cracked nozzle adapter. Our company went and retrived the correct part and installed it on the member's furnace, thus the two trips. We have never recieved any other requests for service or that there were even any other problems.
Service Provider ResponseTHANK YOU FOR YOUR POSITIVE FEEDBACK. WE TRULY APPRECIATE IT AND LOOK FORWARD TO POSSIBLY WORKING WITH YOU AGAIN.
Guaranteed Heating And Cooling is currently rated 4.4 overall out of 5.
Guaranteed Heating And Cooling is open:
Sunday: 12:00 AM - 12:00 PM
Monday: 12:00 AM - 12:00 PM
Tuesday: 12:00 AM - 12:00 PM
Wednesday: 12:00 AM - 12:00 PM
Thursday: 12:00 AM - 12:00 PM
Friday: 12:00 AM - 12:00 PM
Saturday: 12:00 AM - 12:00 PM
Guaranteed Heating And Cooling accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
No, Guaranteed Heating And Cooling does not offer free project estimates.
Yes, Guaranteed Heating And Cooling offers eco-friendly accreditations.
No, Guaranteed Heating And Cooling does not offer a senior discount.
Yes, Guaranteed Heating And Cooling offers warranties.
Guaranteed Heating And Cooling offers the following services: Heating & air conditioning.furnace Repair,furnace service,furnace replacement,Ac Repair,AC replacement,heat pump installation,Hvac,heating and cooling,air Conditioning,heating,cooling,grove city heating and cooling,43213 hvac,columbus heating and cooling,carrier system,hvac service
The electricians at Mr. Electric have been counted on for their knowledge and friendly service since 1994, all over the United States and Canada. Not only do we specialize in any residential or commercial electrical project you need done, we are also proud of our excellent customer service and certified team of electricians. From the start of the job to its completion, you will notice our attention to detail and respect for your home or business. 15 Employees. No subs. Cost is determined by the job. No travel charges. No service fee. Ask about Angie's List discount. Additional DBA - Mr. Electric of Franklin County. Award winning. Additional phone - (866) 673-4501. Additional email - firstname.lastname@example.org. Additional DBA - Columbus Electric Inc.
We have been locally owned and operated since we opened our doors in 1966. Our team is equipped and ready to provide you with unmatched service at a reasonable price. We pride ourselves with on time service, a team of experienced professional, and the best products in the industry. Your needs are our top priority. We service the greater Columbus area, 24 hours a day and 7 days a week. Call us today! 100% Money-Back Guarantee. Service all makes and models. We provide scheduled maintenance agreements with many additional benefits.
2022 Super Service Award
Choose our fast, friendly team at Logan A/C & Heat Services for residential heating/cooling repair, replacement, and routine maintenance. Logan Services is the #1 Volume Trane dealer in Ohio. Take advantage of our current promotions and financing options including 0% APR for 60 months on qualifying Trane systems. Estimates are FREE, and next-day installation is available on a first-come, first-served basis. Most installations usually take just one day. Check out our website to learn more about how a high-efficiency Trane system can increase the overall comfort in your home. Logan Services has recently been voted as the top HVAC company with the Columbus Dispatch CBUS Top Picks each year since 2016. Our company is proud to be family-owned and operated and services the greater Columbus metro area.