Empire Windows

THEY STILL HAVE TO COME BACK FOR MINOR SERVICE AND TO DELIVER 2 MORE WINDOWS. I WAS REALLY REALLY PLEASED WITH THE CREW THAT THEY SENT OUT. THEY PUT IN LONG HOURS AND EVERYTHING WAS CLEANED UP WHEN THEY LEFT.

PROFESSIONAL AND DID AN EXCELLENT JOB.

HAD A LITTLE MIX UP WITH ORDERING, BUT WAS OK AND ALL TURNED OUT WELL. PRICES ARE IN LINE WITH OTHER COMPANIES. GREAT SERVICE.

MIKE PATIENTLY ANSWERED ALL MY QUESTIONS. GAVE ME BIG LIST OF REFERENCES.

IT TOOK A LONG TIME FOR THEM TO GET THE QUOTE TO ME, AND WHEN I FINALLY GOT IT, IT SEEMED HIGH.

THEY DID A VERY GOOD JOB. THEY WERE VERY TIDY AND PROVIDED A HIGH QUALITY OF WORK. THEY ALSO OFFERED A SOLUTION FOR THE VENTING OF OUR DRYER THROUGH THE WINDOW, SOMETHING THE OTHER COMPANIES THAT SUPPLIED ESTIMATES FOR US, DID NOT HAVE ANSWERS FOR.

THEY DID NOT OVERCHARGE ME AND DID GOOD WORK. THEY EVEN RE-HUNG MY CURTAINS FOR ME. I WOULD RECOMMEND THEM TO ANYBODY!

THEY BEAT US TO A COTTAGE. THEY TOLD US WE DID NOT NEED TO REPLACE DOOR THAT THEY COULD FIX IT AND THEY DID!!

THESE GUYS ARE TRUE PROFESSIONALS. HAVE ABSOLUTELY NOTHING BUT GOOD THINGS TO SAY ABOUT THEM. THEY WERE HERE WHEN THEY SAID THEY WOULD BE AND DID THE WORK THEY WERE ASKED TO DO. WINDOWS LOOK GREAT!

EMPIRE''S PRODUCT AND PRICE ARE BOTH EXCELLENT, BUT THEIR PHONE MESSAGE SERVICE HAS PROBLEMS. I HAD TO CALL TWICE TO GET A CONTRACT TO SIGN WHEN I ACCEPTED THEIR BID. MIKE VAN GUNDY ACTED LIKE HE HAD NOT GOT MY FIRST MESSAGE. HE HAND-DELIVERED THE CONTRACT FOR SIGNING. WINDOWS WERE READY FOR INSTALLATION IN 3 WEEKS. INSTALLERS WERE COURTEOUS AND COMPETENT, BUT I WOULD HAVE APPRECIATED A LITTLE BETTER CLEAN-UP OUTSIDE. TOO MUCH OLD CAULK, DEBRIS FROM THE OLD WINDOWS AND HARDWARE LEFT OUTSIDE. THREE GUYS COULD HAVE CLEANED THIS UP WHILE WAITING FOR NO. 4 TO FINISH HIS JOB. INSIDE CLEANUP WAS FINE. COMPANY HAS NOT CONTACTED ME SINCE THE INSTALLATION WAS DONE TO CHECK THAT I WAS SATISFIED WITH THE JOB.

THEY WERE VERY GOOD ABOUT EVERYTHING...INSTALLATION, CAULKING WAS VERY NEAT,CLEANING UP, ETC. PUT TARPS DOWN. HIS TRUCK LEAKED POWER STEERING FLUID ON MY DRIVEWAY. HE KNEW HE HAD A PROBLEM, AND SHOULD HAVE PARKED IN THE STREET.

I ORDERED THE WINDOWS AND THEY WERE INSTALLED WITHIN 3 WEEKS, WHICH WAS AWESOME. EASY TO WORK WITH AND EFFICIENT.

CLEAN-UP WAS POOR. I WAS VERY DISAPPOINTED IN THAT

EVERYTHING ABOUT THEIR WORK WAS GREAT EXCEPT THE CLEANUP. I DID NOT CHECK THE OUTSIDE OF THE HOUSE BEFORE THE LEFT AND THERE WAS DEBRIS LEFT THAT I WOULD HAVE EXPECTED THEM TO CLEAN UP. ASIDE FROM THAT THEY WERE VERY PROFESSIONAL AND FRIENDLY.

SCHEDULED DATE 4 TO 5 WEEKS FROM JUNE THE 21ST, FINALLY CAME ON AUD THE 27TH.

EMPIRE WINDOWS REPLACED 8 WINDOWS & A PATIO DOOR. WE ARE VERY PLEASED WITH THE QUALITY OF WINDOWS, PROMPT & PROFESSIONAL INSTALLATION & CLEANUP AFTERWARDS. REFERRAL FEE ALSO PAID PROMPTLY! EXCELLENT. HIGHLY RECOMMENDED.

I HAD SEVERAL OTHER ESTIMATES AND IT SEEMS THEY WERE THE MOST HONEST. THEY DIDN''T TRY TO OVER SELL. REASONABLE PRICE. IT TOOK 5-6 WEEKS TO GET THE WINDOWS. THE TWO WORKERS RICK AND RICK WERE VERY PROFESSIONAL AND WERE WORKING THE WHOLE TIME THEY WERE HERE. THE WINDOWS LOOK GOOD AND I EVEN HAD THE INSIDE THE LIVING ROOM WOOD GRAIN AND THEY SEEM TO BLEND IN.

THEY WERE BY FAR THE LEAST COSTLY OF ALL THE ESTIMATES I RECEIVED FOR THE EXACT SAME DOOR, FROM THE EXACT SAME MANUFACTURER. THE SALES PERSON WAS EXTREMELY HONEST AND VERY PROFESSIONAL. I AM A LITTLE DISAPPOINTED IN THE SERVICE. I HAVE NEEDED TO HAVE THE LOCK REPLACED FOR SEVERAL MONTHS, AND AFTER THEY CAME TO DO THE ASSESSMENT, I HAVE NOT HEARD FROM THEM SINCE. THEIR FOLLOW UP NEEDS SOME IMPROVEMENT, BUT I WOULD USE THEM AGAIN.

THIS COMPANY WAS EXTREMELY PROMPT AND THEY HAD A GREAT ATTITUDE. I WAS VERY IMPRESSED WITH THERE STRAIGHT FORWARDNESS.

NOT HAPPY WITH THE CUSTOMER SERVICE. WHEN WORKMEN CAME OUT, THEY JUST WALKED INTO MY HOUSE WITHOUT PERMISSION AS ANOTHER CONTRACTOR WAS WALKING IN. I DID NOT THINK THIS WAS PROFESSIONAL.

THEY WERE VERY NICE TO WORK WITH AND HAD GOOD CLEAN-UP. WE

I THOUGHT THEY DID AN EXCEPTIONAL JOB. THEY DELIVERED MORE THAN THEY PROMISED. I WOULD HIGHLY RECOMMEND THIS COMPANY.

THEY MESSED UP ONE OF THE WINDOWS AND THEY HAPPILY CAME BACK OUT AND FIXED THE PROBLEM. I WAS VERY PLEASED WITH THIS COMPANY. CD

THEY WERE VERY EFFICIENT AND FRIENDLY. MY NEW WINDOWS LOOK GREAT. WE

THE INSTALLER, KEVIN, WAS EXTREMELY EFFICIENT AND HARD WORKING. HE HAD EXCELLENT WORKMANSHIP. HE WAS ALSO VERY NEAT AND COURTEOUS. CD