CJS Heating & Air

The service technician did a good job. The quality of the work was great, but it was a bit pricey. He did try to push us on a sales contract. Other than that, it was a good service.

They were prompt, they cleaned up after their job well, they were friendly and they were priced well.

The situation has not been resolved!

Last night I replaced my thermostat and put in a new one. After installing it I noticed that I was getting warm air through the registers. This morning I called CJS and was told that there was an opening and a technician would be here today between 4-6. At 4:20PM I received a call stating the technician was on the way and would be here within 30-45 minutes. Chris showed up at 4:50. I explained to him what happened and he reinstalled the thermostat and asked me a bunch of questions to find out what I had or had not done. He examined the furnace and determined that a switch (flame roll out) had tripped. Just to ensure that this was indeed the issue he went outside and tested the freon in the compressor and found it was fine. He came back inside, tourned on the heat and checked to make sure that there was no issues. The entire time he was here was approx. 45 minutes. He told me about the annual maintenance package (what company does not tell you about that?..lol) but did not push it on me. He asked me several times before he left if I had any questions. Long story short, I will be using CJS in the future. They really helped me out today, and Chris did a great job. Thanks

He missed some things on the original diagnostic visit that became an issue later on. They then resolved the issue, and did good work. They made right on the service, and saved us money on the service.

CJS sent a tech out to our house on Wednesday to determine why were not getting cool air from the AC. They diagnosed a leak in the coolant line and soldered it back up and refilled the coolant. Continuing to diagnose, they noticed that the compressor was bad and had to replace it. Two days later (Friday) the compressor was in stock and they replaced that unit. Then they noticed another repair to be made inside the house. That repair was made on the same Friday and everything has worked great since then. CJS was professional, detailed and explained everything they were doing and charging. AC units are not cheap, but I didn't feel that CJS was "finding things to fix" that didn't need fixing. Excellent job CJS, I'll be happy to use you guys again!

I answered a advertisement that was addressed to me that I received in the mail. The salesman who came out was very professional and knowledgeable. After he did all of the calculations and quoted me over $6,500, I asked him why the advertisement stated another price for a larger than I would have needed. He stated that the discount that the flyer was referring to was only for the heat and that the a/c unit would be full price. I pointed out that no where on the flyer did it explain that. He stated that I was not the first to point this out and agreed it was somewhat deceiving. He said he would get with the owner, who was on vacation, and let me know what the outcome would be. I have yet to hear from anyone to explain this or to receive and apology for the misleading ad and wasting my time.

He arrived timely manner and he greeted nicely and asked me if there is any particular problem with our furness. So, I explained we could smell gas every time the heater start working. He cleaned the furness and check everything and if the gas is leaking. He didn't find anything is wrong with it, but we need a new filter. So, I asked him to change to a new one he brought. He gave me 20% discount, that was very nice of him. Ever since he cleaned, we have not smell gas anymore. Wonderful! We will definitely use their service again.

Paul visited my house and spend 2 hours explaining the features of the system he recommended. He was thorough and was able to answer all my questions. Jake and John installed the system. They stayed on the job until it was finished and were happy to answer questions I had. They spent time showing me how to operate the thermostat and gave me the basics of the humidifier. They were friendly, helpful and were careful to respect our home and cleaned up afterwards. After installation I had a question on the humidifier operation. Matt was at my home the following morning to make adjustments and answer those questions. I feel confident if I have any future concerns they will be addressed quickly and satisfactorily.

The person that came to do the estimate was very personable and very friendly. He related to us well and that's why we chose to go with them as well as their promises. The other companies that we got quotes from couldn't give us the warranties and promises that CJS was promising or the price. I would give the estimator an "A" for professionalism and I would give the installers a "B" because they left dirt on our freshly painted walls.

It was good. I didn't have any problems with them. They showed up on time and were reasonably priced. I recommend them to others.

CJs exceeded our expectations by arriving within 90 minutes of our Sunday morning call and had good solutions.

I have always gotten good service from them. They always come when they say they will. They are very courteous. They do a good job.

Dayton Ohio was experiencing one of the worst heat waves in decades the week of July 4th. We were in our fifth day of consecutive 100 degree weather with no end in sight and our air conditioning stopped working. We knew it would be the last service call for the 35 year old system. CJS Heating and Air came out for the repair the same day we called. Although we needed the system repaired for the short run, they applied the old system maintenance charge to the new system we purchased from them that day. When realized our old system would not make it to our schedule install day later in the week, CJS Heating and Air came to the rescue again. They were able to move the until install to the next day, July 3rd. Their staff was over the top professional, plus our new heating and air system was working at the end of our work day.I can't imagine what a kind of July 4th we would have had without their quick response and ease of doing business. We've been cool ever since. Thanks to the team at CJS!

I called on a Sunday, and the technician was out to my house within an hour. The service technician (Chris H.) was very professional and courteous. I told him about some of my previous problems with HVAC workers, and he told me about the guarantee that CJS has. It gave me some relief that I don't have to pay for the work if I am not satisfied. He went straight to work and did not hesitate to answer any questions I had. Chris quickly found a problem with my unit, and replaced the part(capacitor). He was very knowledgeable, and came prepared. The part was replaced and he was gone within an hour. Before he left, he told me I could call if there were any more problems, and there would be no charge for him to return if I had to. The unit still did not cool my house, and I called back about 2 hours later. He recommended some things I could try while I was waiting for him to return, as he was out on another call. He called several times to keep me up to date, so I would know when he might return to my home. When he was done, it was late, and I had to work the next day. Chris was still willing to come back to my house and attempt to repair the a/c. The next day I received a call about service for the unit. The company was willing to set up any time that would work for me. I requested 5:15pm and when I arrived at my house at 5:16pm, Chris was already waiting for me at my home. He double checked everything, and then proceeded to the interior unit. He checked the circuit board (which was already replaced once when it failed 3 years into operation). He noticed problems with the unit that probably occurred when circuit board was replaced. He also noticed some details that the previous 2 companies failed to do, or did inappropriately and fixed what he could. He was very helpful, very knowledgeable, and had my unit operating before he left the 2nd day. He stayed a few minutes to ensure the unit was blowing properly. I have a huge distrust of HVAC technicians because of the numerous problems that have occurred in the past. This company will now be my provider of choice. Chris H. did a heck of a job.

I contacted CJS and they set up an appointment to quote. They showed up when they said they would and provided some alternatives based on my budget and needs. We set up a time for installation and as they promised they were in and out with no hassles at all. Very professional, friendly and caring. They also followed up a few times after installation to make sure they could answer any questions and that everything was working properly. I do recommend CJS because they are Pro's in their industry and are passionate about doing things right.

CjS came out right away and fixed the problem and we havn't had a problem since.

I have been using them for about 1 year for HVAC services. They cleaned my furnace and checked on it. I signed up for a program with them for service that if anything goes wrong with my unit they will come out and fixed it at a reduced rate.

CJ's was resonably priced, professional and efficient. They came in and removed the old system, while the system was removed, they allowed a contractor to clean the ducts. The system went in cleanly and works great. Installers were friendly. professional, neat and clean.

CJS installed a new piece in the furnace that looks like an octopus with wires connected all over it. This part cost over $200 and I felt like I had been "taken". There were two men, and as I watched what they did, it was no "big deal". It was a 15 minute job, stretched into a 45 minute snow job. They were totally unprofessional. I wouldn't ever use them again, nor recommend them. This happened before I was a member of Angies List.

Very well! Will use them again.

They identified th e problem, got ythe parts, installed the parts and left. Unfortunately, they did not bother to turn the gas back on or light the pilot light. Since we had a spell of warm weather, it was a couple of weeks before the house got cold enough to notice.

This is a long story, but bear with me. We replaced our heat pump three years ago with a Westinghouse brand pump. It seemed like every year we had a call in to the contractor to look at the system because it didn't seem to cool or heat very efficiently (this is a 15 SEER system, so it should be efficient). In the 1st stage, the system didn't seem to be able to produce warm air, and it seemed to actually cool down the house. I called up my former contractor, not to be named, and they stated that it was the electrical system in the house and because of the electrical system the heat pump wasn't working properly. They then spend half a day rewiring everything to make the system work properly (which, did not include any wiring beyond the equipment they installed). Fast forward to Oct 2011 (a year later) and I noticed the system still producing cool air on stage 1, and it was only when it went to stage 2 that the house warmed up. Instead of calling my original contractor, who we had a ten year parts and labor warranty and, by the way, stated the electrical issue was not under warranty, I decided I had enough of them and wanted a second opinion (by the way, I left off the 3 or 4 other times I had to call the original contractor) and called CJS. I called on a Friday and the first question asked was "does your heat work? Is this an emergency? I told her "no" and that we could wait. She set me up with an appt on Monday. Matt arrived on time and I told him what was going on - he had me show him where everything was and then he went to work. He was very professional the whole time. After his evaluation he determined that the wrong thermostat was installed which caused the system to use emergency heat during stage 2, which is expensive. He also determined the coolant was very low and he stated it may not be a leak because he sees many new systems where the contractor doesn't put in enough coolant for it to work at full efficiently. He also stated that the stage 1 fan speed was a little off and needed to be adjusted to run a little faster (another issue, since on stage 1, the air barely came out. After he was done we noticed that 1. The air coming out at stage 1 was faster and warm. 2. The heat in stage 2 was even better, and 3. The emergency heat didn't need to come on. Now when the heat comes on it doesn't take very long to heat up the house - in the past it would stay on for an hour or two to just warm up the house 1 degree. We decided to sign up for CJS's Gold plan which means that if anything goes wrong they will come out at no charge and parts are included because the warranty on the system is still good. I would recommend CJS any day - they completed eliminated the stress I have had (due to high electricity bills) for the last couple of years...and now I don't have to worry about the cost of a service call since it is covered with the service plan I purchased.

Their response time was as they said, and the work was completed within 4-5 hours. The technician was very courteous and professional, and helpful in explaining the benefits of this heater over some of the others. I've since gotten an estimate from them for replacing my furnace/central air conditioning and will more than likely have them do the work. I would highly recommend CJS Heating and Air for their competitiveness, professional, knowledgable technicians, and rapid response to my needs.

I consulted Angie's List and found CJS had a coupon for the consultation visit. They had a good rating. I called them and they called the very next day. He were a bit late, but the technician called and when he did show up, did a fine job. I would use them again and recommend them.