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Appliance Doctor

Appliance Repair, Appliance Repair - Small, Reception Halls

About us

Appliances sick? We repair in your home! Additional Contact: Lieneke Keihl.

Business highlights

45 years of trusted experience

Services we offer

Large Household Appliance Repair Washers, Dryers, Refrigerators, Freezers, Ranges, Dishwashers & Microwaves

Services we don't offer

Small Appliance Repair, Toasters, Blenders, Televisions, Ceiling Fans, Faucets, Toilets, Central Air, Room Air Conditioners & Computers

Amenities

Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
5%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 101 reviews

David H E.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: He quickly identified the problem as a faulty freezer box heater. Unfortunately our fridge is so old there were no replacement parts available. He tried his best and was very efficient. We'd use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Appliance Doctor
Thank you for the review Mr. {Member's name removed}. We appreciate your business! Sincerely, Appliance Doctor

Stephen W.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: A repair on the water filter on my dishwasher. The vendor was punctual and fixed the problem so severe the dishwasher would not work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Appliance Doctor
Thank you for that kind review! Happy Holidays to you and yours! Sincerely, Appliance Doctor

Arthur R.
08/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed an oven.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Appliance Doctor
Thank you for taking the time to review our business, but please take some additional time to tell us why you gave us a C rating. We understand that the part that was ordered (EOC board) took forever to arrive and was very expensive, but that was no fault of our company. Sincerely, Appliance Doctor

Diane L.
08/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: checked to see what was wrong with my washer, repairs were extensive if I were to proceed, he recommended I replace it, which I did

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Appliance Doctor
Thank you for your review. We would appreciate explanation on your B grades so that we can improve on our service.

Matthew G.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Washer was not working. Tom checked it out and got some prices of the things needed. The cost was told to me before the work was done and I declined the work due to the cost. It was not Tom's fault for the cost, it was the parts, 2 new control boards and a new latch. Tom was clear in what could happen and gave me the options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Appliance Doctor
Thank you for the good review! Parts are certainly expensive and unfortunately there are times when it's just not worth the cost of repair vs buying new! We pride ourselves in our honest work ethic for our customers and strive to be upfront with our advice. Sincerely, Appliance Doctor

David G.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Contacted them to advise my washer had broken down. Honestly, I was expecting the worse. It turns out the problem was just a small part that needed replacing. The servicer person was punctual, professional and above all HONEST. This was a refreshing experience in an age where ripping someone off is commonplace. I would not hesitate to call Appliance Doctor again and I heartily recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Response from Appliance Doctor
Thank you so very much for that review. We strive to help our customer with both efficient use of (both our) time as well as being honest in our work. We appreciate your recognition of our efforts.

Joe G.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Appliance Doctor
Thank you for the good review score (removed member name)! We appreciate your business very much! Sincerely, Appliance Doctor

Paul D.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our Maytag washer was not starting the load cycle correctly and not auto-filling the water level as it was supposed to. The cycle control was stuck which he fixed by hitting the control panel hard. The hit left a dent, but the control works now. The water level problem was diagnosed and the cost of buying a new control for that was provided, but we elected not to do the work. Good information was provided on how washers are made today and why they are getting more expensive to fix with electronics having taken the place of mechanical controls.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Appliance Doctor
Thank your for your review of our service. We appreciate your business! Sincerely, Appliance Doctor

Jan L.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Whenever I call Appliance Doctor to fix something that has gone wrong, from a fridge to the dryer in 2014, he is prompt, knowledgeable, and knows exactly what to do and does it quickly. I don't feel I ever need to call anyone else as his prices are right, the response time is quick, and I know it is getting fixed right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Appliance Doctor
Thank you for the great review! Sincerely, Appliance Doctor

Mary J W.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The Appliance Doctor responded to my call and fixed my refrigerator within 48 hrs. He was prompt, quick, and polite. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Appliance Doctor
Thank you for the kind review. We appreciate your business!

Linda H.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Appliance Doctor
Thank you very much for those scores! Sincerely, Appliance Doctor

Kristie R.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: He replaced a part on our washer. He was very knowledgeable and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Bond H.
08/2014
2.0
appliance repair
  + -1 more
unknown
Description of Work: contacted to repair Kitchenaid diswasher (upper tray and slide were not functioning properly.) He came, but had to go get the part. He came back with the part but worked for nearly an hour trying to get the diswasher out from under the cabinet and then did not have the right tool to disconnect the water. He finally gave up, but to his credit he did not charge me for the labor (beyond what I already paid) or the part. I think he's a one-person company and this repair seemed to baffle him.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Response from Appliance Doctor
The dishwasher was located in extremely tight workspace which made it impossible to remove the water line. When the technician left the home, he left some referrals but he DID NOT CHARGE THE CUSTOMER ANYTHING AT ALL. He was at the residence for over an hour. This is unfair grading due to circumstances beyond our control.

susan C.
07/2014
5.0
appliance repair
  + -1 more
Great job.
Description of Work: Replaced a drive coupler in a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Appliance Doctor
Thank you for the good review and great scores! Sincerely, Appliance Doctor

Deborah E.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: The water filter in my refrigerator was leaking and the ice make in the freezer was malfunctioning at times. The Appliance Dr called prior to his arrival. He made his recommendations for the fixes and had to go get the parts. After replacing the filter, the leak was fixed and the ice maker seemed to work again. The serviceman indicated if the ice maker was not working again with 30 days, there would be no service call fee. A week later, the ice maker broke again. He came back again and replaced it with a new one. The initial service call was very reasonable and I was very pleased with all the transactions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Appliance Doctor
Thank you for those kinds words. We appreciate your business! Sincerely, Appliance Doctor

Neeraj N.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Called appliance doctor on a Sunday evening and left a voicemail regarding my maytag fridge. | |Called again monday morning and was told that they were getting ready to return my call. Agreed on 10:00 am. Very punctual and responsive. Came on time and replaced the relay switch. He was done in 45 minutes and cleaned up. | |Good service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Appliance Doctor
Thank you very much for the kind review! It's difficult to give a specific time frame in this business so we were happy to be able to accommodate your schedule. Sincerely, Appliance Doctor

Michael S.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: He reinstalled a heating element in the oven.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Appliance Doctor
Thank you for your review! Sincerely, Appliance Doctor

annadorai K.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: unable to fix the microwave.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$100

Response from Appliance Doctor
This service was performed in March of 2013. The technician was on site the day after the initial call was made. There were three appliances at the home therefore the technician was onsite from 12:35 until 1:20. The microwave needed a control board which cost almost $150.00 to replace. The customer declined to purchase the board. These scores are unfair to our company in that we have no control over the cost of parts needed. Sincerely, Appliance Doctor

Edward W.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dryer was repaired. Called and they answered the phone. Came right out and had it fixed in no time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Appliance Doctor
Thank you for the review [member name removed]! Sincerely, Appliance Doctor

Robert J.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Provided two services- checked out broken wash machine and looked at drainage problems with refrigerator. Serviceman identified wash machine as essentially unrepairable, which confirmed my diagnosis based upon review of wash machine troubleshooting guides. He was able to fix problem with refrigerator. He clearly explained described all the issues associated with his diagnosis and clearly explained my options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Response from Appliance Doctor
Thank you for your review of our service. We are pleased that you were satisfied with both the technician and our company. Sincerely, Appliance Doctor

Angela C.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth C.
07/2013
5.0
appliance repair
  + -1 more
Very well. No complaints.
Description of Work: Replaced part on Kenmore refrigerator water dispenser. Labor was about $90 and part was $100. Used a metal replacement instead of plastic which should not break. The refrigerator is about 5 years old and should have had the metal piece to begin with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Deanna K.
03/2013
5.0
appliance repair
  + -1 more
great
Description of Work: they came for my mom. she could not say enough good things about the whole experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

James B.
02/2013
5.0
appliance repair
  + -1 more
Fantastic.
Description of Work: Did a great job from start to finish. Was very quick to diagnosis and repair and came in under the estimate. Will definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Linda B.
11/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called the Appliance Dr to repair our clothes dryer and left a message. He returned my call in a timely manner. I followed the advice he gave me which resulted in no service call. I would have no hesitation contacting him again.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4888 Harlou Dr, Dayton, OH 45432


Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Reception Halls

FAQ

Appliance Doctor is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 12:00 PM

Appliance Doctor accepts the following forms of payment: Check,MasterCard,Visa
No, Appliance Doctor does not offer free project estimates.
No, Appliance Doctor does not offer eco-friendly accreditations.
No, Appliance Doctor does not offer a senior discount.
No, Appliance Doctor does not offer emergency services.
No, Appliance Doctor does not offer warranties.
Appliance Doctor offers the following services: Large Household Appliance Repair Washers, Dryers, Refrigerators, Freezers, Ranges, Dishwashers & Microwaves
Small Appliance Repair, Toasters, Blenders, Televisions, Ceiling Fans, Faucets, Toilets, Central Air, Room Air Conditioners & Computers

Contact information

4888 Harlou Dr, Dayton, OH 45432


Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 12:00 PM