Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

The Theater People

Stereo and Home Theater Systems, Home Automation, TV Sales,

About us

We specialize in custom home technology solutions such as home automation, security, home networking/WiFi, home theater, and home audio. We also perform installations in commercial spaces. As emerging technologies become more complex, our experts can guide you through the process. From purchase decisions to installation and cleanup, we can help you through it all. We will sit down with you in your home and draw out a plan that best fits your needs and budget, laying out several options each step of the way. We want you to be confident in your decision so that you can get the most out of your home!

Business highlights

16 years of trusted experience
Family Owned & Operated

Services we offer

We are a full retail store that provides home theater installations, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), professional TV mounting, outdoor TVs, Wi-Fi coverage and home networking, Universal Remote Control (URC brand) automation and control systems, full home wired security systems, wired surveillance cameras, and wiring. *Now offering acoustic sound treatments and motorized shades!

Services we don't offer

Extensive drywall repair/replacement, and lighting. Basic consumer automation, installing self purchased equipment, adding small equipment pieces such as thermostats and doorbells to smart homes that we did not design. Ask for more details if you have any questions on what we do not offer.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 337 reviews

Michaela A.
10/2016
5.0
drywall, electrician, home theater design, cable tv service
  + 2 more
Really well! Great attention to detail and very friendly.
Description of Work: Mounting of televisions, installation of sound bar and concealing of wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan F.
10/2016
5.0
home theater design
  + -1 more
The technician, Jeff, came out both times. He was prompt and professional. He did a great job of installing both TVs as he concealed all wires and attached the proper frames to the wall to hold the TVs. Both look fantastic and I would highly recommend Jeff and The Theater People.
Description of Work: I had The Theater People come out twice. The first time was to install a TV in our living room and the second time was to install a TV in our secondary living area and a sound bar for the main living room. The first time was last February 2015 and the second time was November 2015.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$0.25

Jonathan F.
10/2016
5.0
home theater design
  + -1 more
The technician, Jeff, came out both times. He was prompt and professional. He did a great job of installing both TVs as he concealed all wires and attached the proper frames to the wall to hold the TVs. Both look fantastic and I would highly recommend Jeff and The Theater People.
Description of Work: I had The Theater People come out twice. The first time was to install a TV in our living room and the second time was to install a TV in our secondary living area and a sound bar for the main living room. The first time was last February 2015 and the second time was November 2015.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$0.25

Dutch H.
09/2016
5.0
home theater design
  + -1 more
Could not have gone better. They ran into some issues due to the age of the TV but they brought in extra help and were able to complete the work to my satisfaction. I found them open, helpful, and friendly. I have already recommended them to others. They called me before hand and indicated what options I had as far as getting power and concealment of the wires. They offered a wire channel as the least cost alternative. I believe it was under $30 and it looks GREAT! I could not be happier with the service or the people. Great Company
Description of Work: They installed a TV mount for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from The Theater People
Thank you so much for your kind words! It really means a lot to us to know that our clients appreciate how hard we work to provide the best service possible. Please let us know if there is anything we can do for you in the future!

Matt G.
07/2016
5.0
home theater design
  + -1 more
Very professional install team. We have a 90 year old house w plaster walls and had to wire stuff thru the attic and down a wall. Took the estimated amount of time for a competitive price. Cleaned everything up and were cautious about their work. Would highly recommend. Office staff is also great with scheduling, confirmation, and follow up.
Description of Work: Wall mounted a tv in bedroom and installed new electrical to hide the wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from The Theater People
Thank you so much for your positive review [Member Name Removed]! We would be happy to help you with any projects you may have in the future. Best wishes! The Theater People

Kevin J.
06/2016
5.0
home theater design
  + -1 more
These guys were great! They were very professional and made quick work of the job. We are VERY satisfied with the job they did.
Description of Work: Hung 52 inch tv on wall with all cords hidden in wall. Also purchased some new HDMI cords to have available for additional inputs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Nikhila R.
05/2016
5.0
home theater design, home automation
  + 0 more
Jeff did an excellent job on pre-wiring my whole home theatre system for my basement and also took time hanging up our big screen tv over our fireplace. Jeff and the whole team ( right from calling to Lauren and scheduling the service) was very professional, cleaned up very nicely and I would highly recommend his services to others. There is no doubt that these guys are the best in town for home theatre setup.
Description of Work: Pre - Wire for Home theater. Pre-Wire for individual speakers set for my Wet Bar/Office/Work Work Area TV mounting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from The Theater People
Thank you so much for your kind words! Warm regards, The Theater People

LORI F.
04/2016
5.0
home theater design
  + -1 more
Everything from beginning to end was very positive. I called & scheduled to get appt for an estimate to mount 2 TV's. Lauren was able to schedule an appt for 4/12 at 9AM and she let me know that Jeff would be the technician coming out. Jeff was punctual arriving right on time. I showed Jeff where I wanted TV's. He went over the options with me (concealing wires), answered all my questions & more. Later same day Jeff e-mailed me an estimate for each TV. One for TV mounting over a fireplace with wires concealed in the wall & the other estimate was for a TV mounted on a basement wall with cable covers. After deciding to proceed we scheduled installation for 4/20. Once again Jeff was right on time & got right to work. Jeff asked our opinion when it came to height of mount, how we wanted the wire covers run from basement TV. Again Jeff knows his stuff so we always got his opinion. Jeff was polite, professional, and a pleasure to work with. It was refreshing to find a company with outstanding customer service, and performed the work as advertised.
Description of Work: Mounted 2 televisions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$902

Response from The Theater People
Thank you so much for your review! It truly was a pleasure working with you, so please, let us know if there is anything we can help you with in the future. Best wishes! The Theater People

Alan T.
03/2016
3.0
home theater design
  + -1 more
They spent too much time on figuring out the existing layout. Did not provide an estimate for the work.
Description of Work: Audio wiring.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$500

Response from The Theater People
[Member Name Removed], We are sorry you feel that the wiring project took too much time, however, we take the necessary time to ensure each project is completed thoroughly and safely, which includes assessing the existing project elements prior to installing any additional components or lines. In addition, an estimate for the wiring job was created, emailed to you for review, and accepted well before the installation appointment was scheduled. We appreciate your feedback regarding your experience, but are disappointed that you seemed to find our services unsatisfactory and wrote a negative review, even after solutions were offered and implemented. Regardless, we wish you all the best in the future. The Theater People

KAREN G.
03/2016
5.0
home theater design
  + -1 more
Jeff did an excellent job in hanging up our big screen tv over our fireplace and hid the wires in the drywall. Jeff was very professional, cleaned up very nicely and I would highly recommend his services to others.
Description of Work: I hired him to mount tv over our fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Debbie P.
02/2016
5.0
home theater design
  + -1 more
All went well. I did however go over the (2) hours and had to pay extra $100.00. The Job was not that simple and took longer.
Description of Work: I had a sound bar put up and a Roku added to my TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Benjamin G.
02/2016
5.0
electrician, home theater design
  + 0 more
Jeff and Randy were the techs on the Job. I had a last minute change up to the plan (add network cabling) that had to be done before drywall went up the next day. They bent over backwards to make it happen. Poor planning on my part, excellent service and assistance on theirs. They will be back to button it all up and do the setup when the basement finishing is complete. Glad I found them. Price reflects the initial Job (Prewire). *Update* - Jeff and Randy returned for phase II. Couldn't be happier. I have had them for 2 full days between prewire and button up and created a lot of work for them. They were on point and happy to assist each time. I Couldn't be happier. Everything looks and works great. They are my absolute go to recommendation for anything A/V related you may not want to do yourself.
Description of Work: Pre-Wire for dedicated media room and whole house Cat 6 cabling - *update* Job finished. Mount projector and screen, install A/V rack, connect and mount all speakers, receiver, other A/V components, Mount 65 inch plasma in other room and sound bar.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MAUREEN S.
02/2016
5.0
home theater design
  + -1 more
I had purchased a Big Deal for $149 Professional TV Mount Installation with Wire Concealment, and Bonus Mount Included. Jeff arrived right on time and did a great job. He suggested for a cleaner look that he could install an outlet at the location of the TV. I chose to have that done for an additional $100. He went above and beyond to help make sure that an additional tube TV was connected to the cable network. I would not hesitate to use this service provider again.
Description of Work: Installed TV mount and electrical outlet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Seth G.
01/2016
5.0
home theater design
  + -1 more
My appointment time was at 12:30 but given a delay with the previous appointment, Jeff wasn't able to show up until close to 2:30. This was my only frustration. With that said, once Jeff arrive he hit the ground running and everything went extremely smooth. Jeff was beyond professional and worked quickly. He talked me through everything he was doing and went the extra mile to talk me through how to navigate everything once it was hooked up. We are extremely happy with the finished look.
Description of Work: Installed a 50" TV and accompanying sound bar on basement wall including wire concealment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$390

Michael H.
12/2015
5.0
home theater design
  + -1 more
It went very well. Jeff was very helpful, very knowledgeable, and we will likely be using them for future services.
Description of Work: I bought a Big Deal for TV mount installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Ralph K.
12/2015
5.0
home theater design
  + -1 more
Great job! Couldn't be more pleased. Technician left us a road map on how to access all components of system. Very professional and efficient.
Description of Work: Reinstalled home entertainment system and connected all components to receiver. Tested everything to make sure everything was working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Matthew J.
12/2015
5.0
home theater design
  + -1 more
Well. 100 year old house and they ran into lots of unexpected issues handled with care and transparency. Fixed issues with original installer...
Description of Work: Reprogramed several profesional remotes, hun and installed 2 tvs and upgraded sound system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Melody B.
12/2015
5.0
home theater design
  + -1 more
He arrived on time and got right to work. He was able to change some things to make my set up more user friendly. He organized the maze of cables behind the cabinet so that cleaning under there will actually be possible. Most importantly, he showed me how to manage the new setup.
Description of Work: He tweeked my set up and changed out some cables. Moved my sub and cleaned up the mess of cables behind my cabinet. He explained and educated me on how things work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Michaelene V.
11/2015
5.0
We liked them so well we hired them again. We had them come back in a couple of weeks. We found out there was much more that we wanted to be done. They were awesome. No problems at all.
Description of Work: They came back and did a little more home stereo work for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michaelene V.
11/2015
5.0
home theater design
  + -1 more
Very very well. My son helped me a lot with that. He was extremely pleased. They were very professional, very nice, very anxious to feel the need. They were awesome.
Description of Work: We had an entire sound system that was giving problems and they came and gave good recommendations. They gave an estimate on the rest of the work that he would like to have done and they recommended to be done.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Jared V.
11/2015
5.0
electrician, home theater design
  + 0 more
Scheduling was easy, and the service was performed on-time, quickly, and professionally. The installer took care to make sure everything was perfectly level and centered. He also ensured that all of the cables were neatly tucked away. Both the person on the phone and the installer were very friendly and helpful. The installer even took time to respond to my young daughter's unending questions and comments while he worked. The Theater People do nice work, and they're nice to work with.
Description of Work: Mounted 48" flatscreen TV on wall and installed new electrical outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

John P.
11/2015
5.0
home theater design
  + -1 more
The service itself was great. I initially ordered a $79 deal for a simple mounting -- the price was bumped up (which I agreed to) for hiding the wires in the wall. Worth it to me, and they did a nice job with everything. I would certainly use them again.
Description of Work: Mounted a large flat screen tv in our den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Michael T.
10/2015
5.0
home theater design
  + -1 more
I had lots of questions for Laura before scheduling. She was very friendly and helpful as we corresponded through email. Jeff was promt, friendly, and had great suggestions. I would definitely recommend.
Description of Work: They mounted 3 tv's for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erlina P.
10/2015
5.0
drywall, electrician, home theater design
  + 1 more
I purchased a coupon on Angie's list for TV mounting hiding the wires. We had a new curved TV we wanted on the wall in the living room without messy cables all over. I scheduled the Theater People through Angie's list and they responded immediately. I thought $79 was pretty cheap for this service and found this was true. New outlets had to be put in behind the TV along with holes cut into the wall to run the electrical wiring to these outlets. Then those holes had to be patched. That was most of the cost. Jeff, our installer, was in our home for approximately 5 hours. He was very meticulous about his work and I was impressed. This is a smart TV and was not connecting. He was on the phone with Samsung support for awhile trying everything to get the internet connected. It came down to contacting the cable company and solving the issue with an "extender." I would recommend this company to anyone. It was a beautiful job. Jeff even offered to paint the patched holes. Good people!
Description of Work: Mounted TV on living room wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$457

Trevor D.
10/2015
5.0
cable tv service, home theater design
  + 0 more
The install was difficult due to the house construction which resulted in several cross bars between the studs in the wall. The team was able to navigate the cross bars and install the speaker wires. There was a snag when one of the installer accidentally pulled the cable through the wall and back out the basement and had to start over. The team also provided good advice in the placement of the ceiling speaker as well as helping cut the rough-out install holes. Overall the team did a good job.
Description of Work: Install in-wall speaker cable for 2 rooms: 1 room with 2 in-wall speakers, 2nd room with 2 in-wall and 2 ceiling speakers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

5757 Westbourne Ave, Columbus, OH 43213

http://www.thetheaterpeople.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation,
TV Sales,
Internet Service,
Furniture - Sales

FAQ

The Theater People is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Theater People accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Theater People offers free project estimates.
Yes, The Theater People offers eco-friendly accreditations.
No, The Theater People does not offer a senior discount.
No, The Theater People does not offer emergency services.
Yes, The Theater People offers warranties.
The Theater People offers the following services: We are a full retail store that provides home theater installations, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), professional TV mounting, outdoor TVs, Wi-Fi coverage and home networking, Universal Remote Control (URC brand) automation and control systems, full home wired security systems, wired surveillance cameras, and wiring. *Now offering acoustic sound treatments and motorized shades!
Extensive drywall repair/replacement, and lighting. Basic consumer automation, installing self purchased equipment, adding small equipment pieces such as thermostats and doorbells to smart homes that we did not design. Ask for more details if you have any questions on what we do not offer.

Contact information

5757 Westbourne Ave, Columbus, OH 43213

http://www.thetheaterpeople.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM