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The Theater People

Stereo and Home Theater Systems, Home Automation, TV Sales,

About us

We specialize in custom home technology solutions such as home automation, security, home networking/WiFi, home theater, and home audio. We also perform installations in commercial spaces. As emerging technologies become more complex, our experts can guide you through the process. From purchase decisions to installation and cleanup, we can help you through it all. We will sit down with you in your home and draw out a plan that best fits your needs and budget, laying out several options each step of the way. We want you to be confident in your decision so that you can get the most out of your home!

Business highlights

16 years of trusted experience
Family Owned & Operated

Services we offer

We are a full retail store that provides home theater installations, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), professional TV mounting, outdoor TVs, Wi-Fi coverage and home networking, Universal Remote Control (URC brand) automation and control systems, full home wired security systems, wired surveillance cameras, and wiring. *Now offering acoustic sound treatments and motorized shades!

Services we don't offer

Extensive drywall repair/replacement, and lighting. Basic consumer automation, installing self purchased equipment, adding small equipment pieces such as thermostats and doorbells to smart homes that we did not design. Ask for more details if you have any questions on what we do not offer.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-250 of 337 reviews

Tonya R.
10/2016
5.0
home theater design
  + -1 more
They worked with me on price.
Description of Work: They put up surround sound in a theater room. They mounted the TV on the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Don S.
10/2016
5.0
home theater design
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$649

Ashley H.
10/2016
5.0
home theater design
  + -1 more
Great! Timely, thorough and clean!
Description of Work: TV Mounting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

brett V.
09/2016
5.0
home theater design
  + -1 more
excellent no problems
Description of Work: home theatre wiring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Luis E.
07/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: We used this company a few months ago to have two tvs wall mounted. They did a great job and were reasonably priced. The tvs look great on the wall and the craftsmanship looks excellent. We would use this company again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PAT B.
07/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: John and his staff helped us bring our TV and Internet systems up to date. They assisted us with setting up a network that is capable of running both the streaming for TVs and whole house wifi. They were a pleasure to work with and they were able to immediately address problems as they arose. We would highly recommend them for any services related to home entertainment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzie E.
06/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: I always use the Theater People to hang my tv's and set up soundboard, speakers - etc. Great service and everyone I have dealt with has been fantastic!!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary Anne L.
06/2016
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill M.
06/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: They did an excellent job, completing all tasks in the time allotted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bruce D.
06/2016
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tonya R.
06/2016
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris and Melissa F.
05/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: We had The Theater People mount a tv to our fireplace. The tech was on time and completed the project quickly. The cord cover came off the wall after about three weeks but they came out the morning after I alerted them to the issue and fixed the issue. I very much recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bruce L.
05/2016
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Troy H.
05/2016
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad T.
04/2016
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

MARY O.
04/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: Jeff the installer was awesome. Laura who did the scheduling was so pleasant and flexible to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Theater People
Thank you very much for your review! It was a pleasure working with you and please let us know if there are any other projects we can assist you with in the future! Best wishes! The Theater People

myra S.
03/2016
5.0
home theater design
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Kristin R.
03/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: Jeff mounted our TV above our fireplace but it isn't a typical fireplace. We have this cedar wood paneled wall surrounding the fireplace and the entire wall, plus, the mantle spans the entire width of the wall, too. Jeff had to drill through the mantle and figure out how to get the cords and wires to go through it and out the one end by drilling another hole and feeding everything through....It seemed like a tough job but he was really thorough and made it look fantastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from The Theater People
Thank you so much for your review! We really appreciate the feedback. Please let us know if there is anything we can do for you in the future! Warm regards, The Theater People

DON R.
03/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Dave A.
03/2016
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Monique W.
02/2016
5.0
home theater design
  + -1 more
.
Description of Work: This was the second time I have used this company to mount my flat screens. Yes, I would use them again. I also referred them and Angie's list to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wanda B.
02/2016
5.0
satellite tv service, home theater design
  + 0 more
unknown
Description of Work: Installed wall mount tv. They were very responsive and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

John N.
02/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: great job working with someone who isn't technically adept. great patience. solved the issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joseph H.
02/2016
3.0
home theater design
  + -1 more
unknown
Description of Work: Hung tv and hid wires. The service limits were misleading and there were additional costs for everything. Technician was very good problem was the company using Angles list to draw customer by inaccurately describing services that would be provided. We ended spending an additional $120 for things we thought were included. Watch the small print stuff with these guys.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Response from The Theater People
We're sorry that you feel this way. To be clear, we discussed this during a telephone conversation we had with you. The charges were NOT hidden or secret as you knew of them before your appointment. (And per the conversation, the terms are CLEARLY stated on the deal itself) Also note that you scheduled an appointment in December, only to forget to reschedule, so the tech sacrificed an open appointment window. You also forgot to mention that we let you know that you had the option to return this deal to Angie's List for a full refund, which you refused to do. We appreciate your feedback, but are disappointed that you would not move forward toward a resolution. Instead, you called and berated our receptionist, insisted to keep the deal (when you were told it was 100% refundable), and wrote a negative review.

Mary L.
02/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: Paid extra to have wires hidden in wall. Nice job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

5757 Westbourne Ave, Columbus, OH 43213

http://www.thetheaterpeople.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation,
TV Sales,
Internet Service,
Furniture - Sales

FAQ

The Theater People is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Theater People accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Theater People offers free project estimates.
Yes, The Theater People offers eco-friendly accreditations.
No, The Theater People does not offer a senior discount.
No, The Theater People does not offer emergency services.
Yes, The Theater People offers warranties.
The Theater People offers the following services: We are a full retail store that provides home theater installations, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), professional TV mounting, outdoor TVs, Wi-Fi coverage and home networking, Universal Remote Control (URC brand) automation and control systems, full home wired security systems, wired surveillance cameras, and wiring. *Now offering acoustic sound treatments and motorized shades!
Extensive drywall repair/replacement, and lighting. Basic consumer automation, installing self purchased equipment, adding small equipment pieces such as thermostats and doorbells to smart homes that we did not design. Ask for more details if you have any questions on what we do not offer.

Contact information

5757 Westbourne Ave, Columbus, OH 43213

http://www.thetheaterpeople.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM