The installation included a motorized screen, a straA++++ all the way. We could not have been more pleased and recommend their services who would like to have a theater system installed whether it be for a home or business application.
Description of Work: A + all the way. We work all week, like many of you do, so you can imagine my frustration when, after several attempts to speak with someone from a home theater installation company, we gotno responders. That is, until we called John Holderby of The Theater People. It was Saturday, but he responded, no problem, and was a wealth of information about the options available to us. He got us excited at the prospect of having such a system installed, so, as you can imagine, we wanted to meet with him as soon as we could. Could he meet with us that same weekend, perhaps Sunday? Again, no problem. We live in a condo, and the room we intended to have the home theater installed in is small, so there were numerous challenges for The Theater People to address if they were to take on this project. John came up with the best possible combination of components to make the entire system work most efficiently. He stressed the importance of current, high functioning models, so they would not become outdated quickly, as electronics often do. When price was an issue, he offered several options to allow us to choose the one we thought would fit best with our needs and our budget. Okay, we admit it, we did some comparison shopping. For comparable performance, efficiency, and installation, even Best Buy couldn't beat his prices. When we inquired about the installation schedule, dreading the 4 to 6 week delay we expected to hear, John explained we would have to wait no longer than it took him to order and receive the equipment – about a week. He said installation would begin the following Tuesday, and Tuesday morning he and his crew were here, right on time. We described the typical condominium restrictions he would have to abide by that would require him to work only during certain hours because of noise, etc., and his response was – no problem. He and his conscientious and polite crew followed the rules exactly. In addition, his they carefully and cautiously moved all breakables to a safe area before the work began. Our carpets and furniture were carefully covered with tarps to prevent dust from getting on them, and thorough cleanup of the entire area was routine when each workday ended. John advised us ahead of time that installation would probably take five days, and again he was on target as that's just what it took. When Friday came, we began to think that the fifth day of installation would be Monday. Nope—crew arrived on Saturday, and finished up in time for us to watch our first movie Saturday night. The package he sold us included a motorized screen, a state of the art short throw projector, four speakers a sub woofer, and receiver. After the installation, John offered to, and did return Sunday, remembering that we're at work during the week, to teach us the finer points of using the system. He also made it clear that he would remain available for any future questions or concerns, or whatever we might need. Absolutely A+ all the way.