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The Theater People

Stereo and Home Theater Systems, Home Automation, TV Sales,

About us

We specialize in custom home technology solutions such as home automation, security, home networking/WiFi, home theater, and home audio. We also perform installations in commercial spaces. As emerging technologies become more complex, our experts can guide you through the process. From purchase decisions to installation and cleanup, we can help you through it all. We will sit down with you in your home and draw out a plan that best fits your needs and budget, laying out several options each step of the way. We want you to be confident in your decision so that you can get the most out of your home!

Business highlights

16 years of trusted experience
Family Owned & Operated

Services we offer

We are a full retail store that provides home theater installations, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), professional TV mounting, outdoor TVs, Wi-Fi coverage and home networking, Universal Remote Control (URC brand) automation and control systems, full home wired security systems, wired surveillance cameras, and wiring. *Now offering acoustic sound treatments and motorized shades!

Services we don't offer

Extensive drywall repair/replacement, and lighting. Basic consumer automation, installing self purchased equipment, adding small equipment pieces such as thermostats and doorbells to smart homes that we did not design. Ask for more details if you have any questions on what we do not offer.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 337 reviews

Kevin K.
09/2014
5.0
home theater design
  + -1 more
Adam and Jeff were awesome. I will definitely contact these guys and their company if I have any more problems or have trouble connecting a subwoofer I plan on purchasing in the future. They wrote down the steps to connect my devices on my receipt and made sure I could follow them while watching me connect the services myself. They were professional, friendly, punctual, and thorough. They answered all of my questions and I really appreciated their assistance.
Description of Work: Connected CD player to built in speakers in home's surround sound system; connected DVD player to receiver and tv; connected Wii to tv; made sure all wires were correctly connected to surround sound system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jian K.
09/2014
4.0
home theater design
  + -1 more
No complaints on the work. But it was differed from the deal advised on Angieslist. $79 only covered mounting TV but no cable hiding unless you pay extra fee.
Description of Work: Mounted 52 inch LCD in wall

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jill W.
09/2014
5.0
electrician, home theater design
  + 0 more
I purchased the Big Deal to use to wall mount a new tv and soundbar that we bought beforehand. It was nice that they provided me an estimate of what was going to be an additional charge by providing an invoice by email. Soundbar installation and electrical outlet installation were extra. You will need an outlet installed if you don't want the tv power cord to be visible. It was helpful to read other reviews before hand so that I knew others had problems with 6 foot HDMI cords being too short. If we used the 6 foot cords that came with the sound bar, then the TV wouldn't be able to freely pull away from the wall and be rotated to different angles. We needed the longer cord. If you're not sure if a longer cord will be needed, it may be useful to buy and have on hand just in case it's needed. Then you won't have to pay the premium price for the cords the company sells.
Description of Work: Wall mount tv and sound bar concealing wires and install electrical outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brenda H.
09/2014
5.0
home theater design
  + -1 more
They were on time. They cleaned up after themeselves.
Description of Work: Install the TV on the wall mounts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Deborah L.
09/2014
5.0
home theater design
  + -1 more
The guys were Great!! It went well.
Description of Work: provided a tv wall install arm and installed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$263

MARTHA K.
08/2014
5.0
home theater design
  + -1 more
Very professional, put covers over shoes and figured out the problem so that we can now hear our music.
Description of Work: Fixed the music system so we could hear it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Mary Lou M.
08/2014
5.0
home theater design
  + -1 more
The service went great. They did exactly what the deal stated. Two technicians came out and completed the job in about 3 hours. I had them re work some wiring to set up the music throughout the home. They also aligned the DVD with the universal control by pulling out pieces and rewiring them. The speakers were also worked on. The staff was personable and very professional. They were also knowledgeable in their field and happy to take the time to clearly explain everything to me. They even wrote down direction for things I may do infrequently and forget how to operate. I had no problem scheduling the deal.
Description of Work: I purchased a deal for Three Hours of Audio-Video Installation Services, Plus an In-Home Consultation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ELENA W.
08/2014
5.0
home theater design
  + -1 more
They arrived earlier than planned, went directly to do the work, and left all equipment back to working perfectly, and remotes configured in a simpler more logical way.
Description of Work: Reconnected all our audio video equipment, which had been a non working mess of cables behind our media cabinet for a while.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joel M.
08/2014
5.0
home theater design
  + -1 more
They were prompt and courteous, left no mess and did what they were asked to do. I would use them again.
Description of Work: Installed TV on wall. Re-wired other TV equipment. Sold me needed supplies

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

John S.
08/2014
5.0
home theater design
  + -1 more
Everything including scheduling turned out fine. There were a couple things we misunderstood regarding the eye that goes on the TV and affects switching channels. They did a good job and cleaned up well after themselves. They answered all of our questions.
Description of Work: They installed our flat panel TV.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven D.
07/2014
5.0
home theater design
  + -1 more
, First, they called a good 15 minutes before they arrived to let me know they were 15 minutes out. Second, they were actually a few minutes early for the appointment. Then they put shoe covers on so as not to dirty my floor (which if you had seen my floor you would have known they really didn't have to bother. They did have some paperwork to sign, which they explained. They were very careful with the furniture, connected the appliances, tested them, showed me how to work them, thanked me for my business and they were on their way. They were friendly, knew what they were doing, and most important (to me at least) they treated me with respect.
Description of Work: I purchased a 3 hour deal of "whatever." What I needed was super simple (no,really, I mean set the clock on the VCR simple), but they didn't make me feel stupid. I had a television and vhs/dvd player that had never been connected with different cables etc. and it was more than I could figure out. The biggest complication though, was that I live east of Newark, a good 50 miles from their store

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Paul N.
07/2014
5.0
home theater design
  + -1 more
All went perfect. They did a very neat job. They ended up not concealing the wire but it was OK with me since my wall was left intact this way. I think I paid as if the wire were concealed because the estimate included it. I recommend them strongly.
Description of Work: They wall mounted a very large flat-screen TV

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jerry A.
07/2014
5.0
home theater design
  + -1 more
Everything was great. The two young men arrived on time, were very trustworthy in appearance, and did the best they could with the installation considering that the equipment was quite old. I would definitely use them again if necessary.
Description of Work: I purchased a Big Deal for them to provide three hours of audio-video installation services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Russ C.
07/2014
5.0
home theater design
  + -1 more
The two men who installed our TV mount and TV were very professional and personable. The were very helpful in explaining our TV controls and gave us tips on how to improve them.
Description of Work: Sold us a TV mount and mounted the TV. Gave us information on how to condense our remote controls. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Art B.
07/2014
5.0
home theater design
  + -1 more
The sound bar hook up was not included in the advertised "deal" so it was a bit extra. The guys that came out were very professional and took the time to explain how to operate the equipment once it was installed. I am over 60 and not very tech savvy so I appreciated the extra time to show me how to work everything. I had them out 2 weeks later to mount two other TVs in the basement family room and our bedroom. Once again they did a great job. They had to move a couple pieces of furniture, but when they were done, everything was put back in place right where it belonged.
Description of Work: I purchased a Big Deal for $199 for Flat Panel TV Mount Package. We had a new 60" TV mounted to the wall and they also hooked up the cable, DVD and sound bar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Robert G.
07/2014
5.0
home theater design
  + -1 more
It went very well. The two gentlemen were pleasant, professional, and sincerely wanted us to be happy with the install. At the end of the visit, they asked if we would write a review on Angie's List. I thought this was great. It shows that this company is concerned about their reputation. I would recommend them without reservation.
Description of Work: The Theatre People mounted a TV in our bonus room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

SARA A.
07/2014
5.0
home theater design
  + -1 more
The service techs were prompt, knowledgeable and efficient, conducting the assessment in the 2 hour allotted time per the deal's specifications. They clearly explained that we needed to replace our home theater receiver and Aeros remote with updated equipment to get the full benefit of our recently purchased "smart" TV. They suggested that the existing home theater receiver replace our main floor audio receiver to improve sound quality through the main floor ceiling speakers. They recommended that a main floor blue ray DVR player be swapped out for the existing home theater DVR player. The service techs were easy to understand, patiently answering our questions. We agreed with their assessment and paid a 50% deposit so new components could be ordered. Within 3 weeks the equipment had arrived and the installation was completed. The same service techs who handled the assessment, installed the equipment. They were again prompt and efficient, taking care to explain the workings of our new remote to both me and my husband. We are very pleased with our new equipment and the quality of this service provider.
Description of Work: We have added audio components to our home over the past 10+years in a piecemeal fashion. We purchased the $99 deal to obtain an assessment of our components and their configuration. The provider made the assessment, recommended upgrades to our basement home theater system as well as adjustments to our main floor audio system. We agreed with their recommendations and purchased new components and installation services from the provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,566.67

Beth W.
07/2014
5.0
home theater design
  + -1 more
They were very focus on problem solving and made sure that we were happy with the results. They’re easy to work with.
Description of Work: I used the Big Deal of The Theater People. They mounted the PC on the wall over the fireplace and ran the internal speakers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

KEITHE D. C.
07/2014
5.0
home theater design
  + -1 more
It went very well. i have used them twice and both times they did great work (I did think that the TV mount was a little high priced). But overall they do great work.
Description of Work: Mounted Flat screen in bedroom and cleaned up wire connections.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

CORA B.
06/2014
4.0
home theater design
  + -1 more
This went OK not great but OK... bought deal 79 to install and conceal wires. they sent e-mail stating you need a outlet right where tv is going to get deal. I did not have outlet in spot but 4 feet away. bottom line they installed TV with their mount( mount was just like any other tilt mount to my eye) should have bought my own to save money...they also charged me 30 bucks to run 2 cheap pieces of plastic from tv down wall to conceal wires. I could have had them install outlet for about 250 more. Yes like other reviewers I was asked to sign a long form protecting them from being sued etc. I would not use again could have got a better deal with a handyman.
Description of Work: munted tv on wall concealed wires with plastic

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$210

Michael V.
06/2014
5.0
home theater design
  + -1 more
Professional and Friendly, took their time to do the job right even though was using a 1/2 price coupon.
Description of Work: Flat Screen Mounting and Outlet Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Robin R.
06/2014
4.0
home theater design
  + -1 more
The people who were to install the wall mount informed us informed as that to hide all the cords and wires would cost us another $300 and would have to be done by another provider.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Response from The Theater People
Thank you for the opportunity to earn your business. Unfortunately, the fireplace mounting service does come with an additional cost if the wires need to be hidden. We did put that on the coupon to try and make sure you weren't inconvenienced. The reason for the additional cost is that the wall needs to be cut out, longer wires have to be used and ran horizontally through the studs, and it requires 6 additional hours of labor, which includes reconfiguring the wall back to its original state. That is a bit more than we can take on for $199. This deal also included the mount, and Hdmi cable. I apologize for any confusion that may have occurred with the coupon and the services it covered, but please keep us in mind for any future projects as we would love to earn your business. In regards to having another provider hide all the chords and wires, that is a service we provide and are able to hide chords and wires.

Patricia P.
06/2014
5.0
home theater design
  + -1 more
It went fine. My requirements were slightly different from what they posted on Angie's List that they would do. They had to re-evaluate the situation and do something different.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth P.
06/2014
5.0
home theater design
  + -1 more
I wasnt able to get the services completed with this deal but the provider was very upfront about the additional cost it would be for him to complete what I had needed done.They were wonderful.
Description of Work: I purchased a deal for a professional tv mount installation and wire concealment.
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Patrick D.
06/2014
5.0
home theater design
  + -1 more
I had purchased a big deal for the service, and it was okay. The big deal was $99 for audio, video installation plus in home consultation. There weren't any additional charges. They were very nice, and I am not sure how knowledgeable they were, but they did what I wanted them to do.
Description of Work: I have a speaker system in my home, so I asked them questions about it, and I had them rewire the speaker system.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Contact information

5757 Westbourne Ave, Columbus, OH 43213

http://www.thetheaterpeople.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation,
TV Sales,
Internet Service,
Furniture - Sales

FAQ

The Theater People is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Theater People accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Theater People offers free project estimates.
Yes, The Theater People offers eco-friendly accreditations.
No, The Theater People does not offer a senior discount.
No, The Theater People does not offer emergency services.
Yes, The Theater People offers warranties.
The Theater People offers the following services: We are a full retail store that provides home theater installations, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), professional TV mounting, outdoor TVs, Wi-Fi coverage and home networking, Universal Remote Control (URC brand) automation and control systems, full home wired security systems, wired surveillance cameras, and wiring. *Now offering acoustic sound treatments and motorized shades!
Extensive drywall repair/replacement, and lighting. Basic consumer automation, installing self purchased equipment, adding small equipment pieces such as thermostats and doorbells to smart homes that we did not design. Ask for more details if you have any questions on what we do not offer.

Contact information

5757 Westbourne Ave, Columbus, OH 43213

http://www.thetheaterpeople.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM