Sunspace of Ohio
About us
Sunspace of Ohio is the largest distributor and installer of The WEATHER MASTER non-glass porch window system in Ohio and just third in the nation. Sunspace of Ohio offers our customers many payment and finance options,including up to12month same as cash. Sunspace of Ohio is proud to be a member in good standing with the Ohio BBB and BIA. Sunspace of Ohio is licensed in the state of Ohio as a Home Improvement Remodeling and Building contractor.
Business highlights
Services we offer
We provide our customers a custom design build experience. We offer free estimates Sunspace of Ohio specializes in deck and porch conversions creating outdoor living space. We have several custom options as well as pre-manufactured 3 and 4 season rooms.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 7% | ||
| 7% | ||
| 0% | ||
| 14% |
Summary: excellent service, products, and installation. My wife and I are extremely pleased with the conversion of our screen porch to the Sunspace three season porch.
Details: My wife and I have greatly enjoyed our screen porch for sixteen years, but we always longed for an upgrade. Then I started noticing several areas where the wood would not hold paint. This was the year I was planning to have the house re-painted, so we started researching options in earnest earlier this year to get the screen porch fixed ahead of the painting. We found Sunspace while attending area home and remodeling shows. We found that Sunspace offered services to both address maintenance issues and do the full conversion to a three season room. I had reservations at first about the plastic material that would serve as windows, but was swayed by extensive on-line research, the light weight nature of the windows vs glass, and the relative low cost of the conversion (I have a nearby neighbor spending more than three times as much for a more extensive conversion with glass windows).
The in-house sales visit went well. I was given a fair price with good technical explanations of the product and services by Mike Pillar. I felt no pressure when I felt I needed to spend a few more days quoting other options and do more on-line research.
Spring is a busy time for remodelers, but I only had to wait about four weeks before work began. The construction crew led by Donnie was top-notch. Excellent carpenters that fixed all the problem spots in the existing screen porch and put it back together much better than it was. The result looks like it has always been there as part of the house. Sunspace worked with me on scheduling so that I could prime and paint all the new wood before the windows were installed (I wanted every spot of wood exposed and covered to have heavy coats of good paint to prevent rot issues like I had with the existing porch).
We've had the porch now for three months, cold and hot days, and really love the result. We can keep windows down to keep out dust and open for breezes. We do have some ongoing maintenance - applying a cleaner/protectant to the plastic windows. Took us a little less than two hours to remove, clean, and replace - not bad given we have 50 individual windows. One thing that might bother some people is that the plastic material can flex slightly with breezes causing some slight distortion in visibility. This has not bothered my wife and I at all. We really like that the windows are tinted, and that they are so easy to raise and lower. It can get hot in the room with windows down, so a ceiling fan really helps clear things out.
Bottom line - we are very glad we had this work done, and Sunspace did a great job. Would definitely recommend them and would use them again.
I saw Sunspace?s model room at a festival in late June and asked them if they could replace my porch?s roof. Max, the owner, came out that week with catalogs and samples. After listening to the background, he told me what his company could do AND he gave me some helpful tips on other improvements that could put my mind at ease. I appreciated that he wasn?t just focused on making his sale, he was genuine in trying to help me out. He also didn?t push any additional sales ? for example, he said my walls and windows looked fine, he gave me tips to keep them in good condition, and he let me know how much their replacement would cost when I was ready.
When I told him that I was afraid the leaking roof was causing damage to the main house he called his team and arranged to have them come over THAT DAY to tarp the entire area until the new roof was manufactured and ready to be installed (8 weeks).
On install day the team removed my waterlogged sunroom roof and flashing to find that years of leaking had rotted the ends of most of the house rafters that they needed to bolt into. The old flashing extended up several rows of shingles on my house, and after removing that, they pointed out that where the roof plywood met the fascia didn?t look so hot either. This unexpected situation wasn?t good news for either of us. Max came out within the hour to guide us all forward. He discussed the situation openly with his team and me, located my brand and color shingles in town, and promised to use any materials he could from his warehouse free of charge. We agreed on a price (for the additional labor and materials that needed to be bought) that seems fair to me.
The team executed the structural improvements slowly, but I don?t think it?s their usual work and I appreciate that they wanted to do it right ? in fact they even worked a few hours on the weekend (absorbed in the agreed cost). They had to cut away the old materials to make clean repair lines, sister new 2x6s (4 feet) to all my existing rafters, cut fresh plywood over which they installed ice guard, flashing, and new shingles.
My primary suggestion would be no on-site smoking, but judging by the volume I?m not sure the guys could survive it! I consider it a small price to pay for a nice-looking roof and peace of mind. Plus, the guys were courteous and didn?t seem bothered by my regular visits and questions. They never asked me for anything and they let me know when they were leaving and coming back.
I should also mention that Lisa in the office is very communicative, responsive, and pleasant. She contacted me to discuss each milestone ? deposit charge, roof arrival, roof install, and remainder charge.
Overall, the Sunspace team helped me through yet another stressful repair on my 100 year old fixer-upper home and I would highly recommend them to friends and family.
Despite Max's attitude, I moved forward with the project. There were several delays in the shipment of items as well as weather related. Finally, the project was almost completed. The staff who were building the enclosure were here to put the whole thing together. They had to run to Home Depot to pick up some items to fix the downspout, so they were further delayed. When they got back, I asked John, the lead guy, a question about the final steps. This set him off and he got in my face, and said, "I'm gonna tell you this just once! I have over 33 years experience doing this and I KNOW WHAT I'M DOING!" I told him I wasn't questioning his ability, but he seemed to get worse. He said, "WHAT DO YOU WANT?! A PUNCH LIST?" VERY RUDE INDEED!
Although I am pleased with the end result of my sunroom, I think their customer service is VERY LACKING!
In summation, Sunspace of Ohio has systemic problems from the owner on down. Max is very patronizing and has a chip on his shoulder. This attitude seems to percolate down the chain of command in my opinion. The result is a disorganized, ineffectual, and RUDE staff. I had considered hiring SUNSPACE to rebuild my deck in composite wood. However, based on these experiences, I will not hire them, nor will I recommend them to my neighbors.
Donny, is the lead for all of the construction for Sunspace. While preparing the space for installation he noticed some rotten wood at the bottom of the16' x 6" x 6" posts that held up the roof. Thank goodness he found those trouble spots and had the ability to correct them. I was so pleased that we got this problem corrected. Donny had no problem jacking up the roof of the porch, acquiring new cedar posts and installing them. I only paid for the lumber and the additional labor which was a bargain.
Donny, Jimmy and Rob were professional, respectful and did the project right. They are true craftsmen.
The end result is that we are pleased far above our expectations. The view is great, the materials are high quality, the work superb.
Max Sargent runs a great company. Our outdoor porch is everything we wanted it to be.
Do call Max before you decide on a company to do windows for your porch or any other outdoor structure.
Shortly after the contract expiration period, and our product was still not installed, nor would Cardinal answer any phone calls, Max called us and explained what was going on. He came out to the house and said he would have the product installed shortly with no changes or additions in funds. We were thrilled with this prospect because we thought we were about to be ripped off by Cardinal Builders who already had a substantial down payment from us.
Within a week of Max's call and subsequent visit a delivery and installation date was determined. The windows and door were delivered and expertly installed with care by installers Donny and Mike. Both men were polite, courteous, and knowledgable in their craft. At the end of the day the work was completed, and they cleaned up and removed all the debris from the job.
My wife and I are extremely pleased with the Sunspace of Ohio experience, and we would recommend the product along with Max Sargent and crew to anyone looking for a screened-in porch or sunroom replacement or new construction. Our summer-only screened-in porch has been transformed into a three-season room to be proud of.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.