Description of Work: My realtor uses Harry Grafton and gave me the phone number to set up a radon test for a house I'm buying. I called on Sunday afternoon (expecting voice mail) and got a polite woman who took all the info. She set up the test with the seller for the next day and I received the report via email (with a copy to my realtor) on Wednesday. Since it is a 2 day test, they couldn't have been more prompt.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
ANDREW & MARIANNE S.
09/2011
1.0
See above.
Description of Work: Called company to have radon tested in our home. Had an appt, with 2 hours time frame, when the device would be delivered and set up; and a date with 2 hour window for 2 days later to have it picked up. On the day it was to be delivered, service provider never showed or called. I was home for hours before and after the 2 hour window and there was no contact from the company. I was also home for the time frame when the device would have been picked up, thinking maybe they had just mixed up the delivery date, again no show and no contact from the company.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Diana L.
08/2011
5.0
Radon test set up the same day I called. I was given a nice report on Monday exactly as promised. Very Professional. Would use again in the future.
Description of Work: Radon test for home we are in contract to purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Robert S.
08/2011
1.0
See above.
Description of Work: Had mold treated at home and wanted a second opinion to test the air quality. Called Harry Grafton and we set up an appointment the next day. He never showed, nor did he call. I called two times after the missed appointment, but I never heard from him. In hindsight, glad I didn't use him. Probably would have never gotten the test results back.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
DOUG AND KAREN B.
05/2009
5.0
They were quick to respond and were able to set up the tester the next day. I liked that they don't do radon remediation -- no conflict of interest.
Description of Work: They came out and tested our house for radon. At the end of the 48 hours, they were able to give me a quick reading of the results, then followed up with a written report.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
BERNICE & LEON M.
11/2007
5.0
He was very knowledgeable and nice.
Description of Work: They tested my basement for radon gas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Andrew S.
04/2007
1.0
After leaving multiple messages with no response, I finally got in contact with him and scheduled the test. We had to get the sellers to agree to an extension on the inspection period to accommodate this testing. After waiting over an hour, we finally gave up on anybody showing. A message was left for Harry and at this point, 2 hours after the scheduled appointment, I haven't heard a word from them.
Description of Work: Harry was contacted to perform radon testing for a home we are going to purchase.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
STEVE & WENDY P.
09/2006
5.0
Mr. Grafton was extremely professional, on time and quick to return my call. I chose the company because he does not provide mitigation services, just environmental testing. He provided a great deal of information and suggestions for reducing moisture inside and outside our home to prevent mold from developing. He suggested how we could remove the moldy portion of dry wall ourselves (setting up a negative pressure situation and fully isolating that section of the house) and suggested area companies that he recommends for both radon mitigation and mold removal. He was able to answer all of my questions and concerns. I will contact him again after we have the radon mitigation completed.
Description of Work: Company was contacted re: visible mold behind wallpaper and radon testing. After taking a full history of our concerns, including family allergies and illnesses that may be due to mold, Mr. Grafton took a sample of the mold and performed a full radon test over a long weekend. He inspected our home completely inside and outside for signs of damage that could be indications of water or mold. He returned to explain the results from the lab test and the radon test.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
CHARLENE & CRAIG B.
09/2006
5.0
Courteous and prompt. Cindy was as nice as could be and a terrific person.
Description of Work: Radon detection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Andre S.
10/2005
5.0
I NEVER REALLY INTERACTED WITH THE COMPANY. THE TEST WAS SET UP AND PAID FOR THROUGH THE HOME INSPECTION COMPANY I WAS USING, PROCHECK ENGINEERING. THE TEST WAS CONDUCTED AS PRESCRIBED AND RESULTING REPORT GENERATED SHOWING HIGH LEVELS OF RADON AND A RECOMMENDATION FOR REDUCTION ACTION.
Description of Work: PERFORMED A 3 DAY RADON TEST ON A HOME I PURCHASED.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Christopher S.
02/2005
5.0
HARRY WAS THOROUGH AND WAS GLAD TO EXPLAIN THINGS WE DID NOT UNDERSTAND. HE IS INCREDIBLY KNOWLEDGEABLE. HE ARRIVED EARLY FOR BOTH APPOOINTMENTS. ACTUALLY TOO EARLY, BUT HE WAS HAPPY TO COME BACK LATER WHEN I WAS NOT READY TO MEET WITH HIM YET. HE WAS PROFESSIONAL AND EASY TO WORK WITH.
Description of Work: THE COMPANY TESTED MY HOME FOR RANDON AND LEAD.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
R P.
11/2004
5.0
I WANTED AN ORGANIZATION THAT DID RADON DETECTION ONLY, NOT MITIGATION (THEY PERFORM OTHER TYPES OF ENVIRONMENTAL TESTING FOR HOMES). HARRY WAS ONE OF THE LICENSED TEST INDIVIDUALS RECOMMENDED BY A REPRESENTATIVE FROM THE OHIO DEPARTMENT OF HEALTH. HE STARTED THE TESTING ON THE WEEKEND, WHICH IS NORMALLY HIS DAY OFF. HE WENT OUT OF HIS WAY TO SCHEDULE A TIME (START AND FINISH OF TEST PROCESS), AND MOST IMPORTANTLY, HE WAS VERY PATIENT EXPLAINING WHAT HE WAS DOING. HE TOOK HIS TIME ANSWERING QUESTIONS THAT MY WIFE AND I HAD.
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Service Categories
Mold Testing & Remediation,
Radon Detection & Reduction
FAQ
ENVIRONMENTAL CONSULTATIONS LLC. is currently rated 4.8 overall out of 5.