North Coast Masonry

We contacted ~8 masons for quotes, Tim was the only mason that provided us with a professional, written quote (most never gave us a quote and a few gave us verbal quotes). His price was reasonable and he was able to start with in the month. Up to this point we hadn't actually met Tim, so we asked him to come out when we were home to meet, go over the project, sign the contract and pay him the deposit. Tim was on time to that meeting and very professional. He gave us a tentative start date (weather permitting and depending on what our city would require to issue the permit). Tim arrived as planned on September 22nd at 8:30 and got to work. At this point we were all expecting the project to take ~4 days (one day for demo, 3 days to rebuild). Unfortunately, That is not going to happen. The first day Tim realized he didn't have enough scaffolding to complete the demo, the next day the demo was completed but the damage was more extensive then we originally thought. We are now 6 days into the project and find out the brick yard is out the brick that will best match our house and it may be 2-3 weeks until more comes in. I do trust that Tim is telling the truth and he will be back with the correct brick as soon as he can. If I can update this review once the project is complete I will (but I don't really want to pay for another month of Angie's list access just for that). We have other projects that will require a mason (fixing front and back steps, glass blocking basement windows) and I will definitely have North Coast Masonry do those projects when the time comes.

I signed the agreement around 10/12/12, the work was suppose to start in 2 weeks. On the day it was to start, we had some rain, so there was no work done. I didn't hear anything until I emailed for an update. Around the first week of December 2012, there was a nice day and without notice the worker came by and started taking one of the Chimneys apart. Since then, nothing has been done. Each time there is an appointment set-up, it just happens to rain. The workers are suppose to come out on 6/4/13 to complete the work. The weather forecast is calling for Party Cloudy skies, but no rain. I understand the weather has a lot to do with replacing outside chimneys, but Cleveland doesn't get rain every single day. Tim always apologizes for the delay, but I would like to finish this so that I can move on to the next project.

Was on time did great work Im very happy with clean up i would hire Tim again

Tim is friendly & professional. After installing the chimney cap on a rental property, I noticed it was gone. Tim came out and installed a second one at no extra charge.

North Coast Masonry was one of the first masons to call back and respond to our request for an estimate. They provided multiple options for solutions, and were helpful in explaining the work done. While they were out, they inspected the rest of the house and gave us some suggestions about future work. They even helped with a small side-job near the roof while they had their ladders out. Very helpful and professional!

The slab they brought is the wrong color. They left holes where mortor should have been. I had to tell them to fix it. If I had not come outside, they would have left the job as is. They were goofing around and not at all professional. They came spur of the moment out of nowhere after no call no show. They did give us a 100.00 discount

He began job late, did not protect roof, gutters or landscape plantings. Broke off front half of weeping cherry tree. Threw debris, hose and ladders on top of shrubs and tree. Left ladder hanging from gutters. Left water turned on and running from outside faucet after he left. Stained roof with excess mortar and I had to have shingles replaced becsuse the roof turned white and it could not be cleaned off without damaging roof. I have pics and report from roofer. Did not extend chimney crown far enough and I had to pay another contractor to fix it. Have that report too. While he was at my house hosing off the roof, water poured down the living room walls. He never came back to repair the wall. Another extra cost I had to pay someone else to fix. He did come back to tuck point the back step at no charge, to compensate "for the inconvenience", but did a poor and sloppy job that left the step looking worse than before. Recently had to have a downspout and drain pipe unplugged and found chunks of cement and bricks and mortar that he apparently washed down my gutters! My landscaper dug out all the debris and I have a photo of that too. I initially filed a complaint with the BBB, and would have sued in small claims court but was dealing with family health issues. This whole experience with Mr. Laurenzie and North Coast Masonry has been a nightmare!