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JEROME PLUMBING

Plumbing, Drain Cleaning, Water Heaters,

About us

FAMILY OWNED FOURTH GENERATION. Please call to schedule service as A L messages may not be received

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

REPAIR WORK AND REMODEL. Hot water tanks, Toilets, Faucets, Sinks, Drain snakes, Gas lines, Appliance installs, Sump pumps, Garbage disposals, VIOLATIONS CORRECTED

Services we don't offer

NO SEWER CLEANING OR BASEMENT WATERPROOFING. We can give recommendations

Amenities

Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.961 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 61 reviews

Ken L.
08/2018
5.0
plumbing
  + -1 more
excellent. very professional.
Description of Work: plumbing, snaked bath tube

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEROME PLUMBING
Thank for the continued business. Happy to be your plumber. Thank you

marcia H.
04/2017
5.0
plumbing
  + -1 more
.
Description of Work: They redid all the plumbing in my house after a fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEROME PLUMBING
Glad to be of service, thanks for the business.

Meg M.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JEROME PLUMBING
Thank you for the A rating! Glad to be of service

Helen M.
04/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: We had several plumbing issues in our home - Steve quickly resolved each of them and recommended a new faucet for the kitchen problem - after choosing, he was able to install it a couple days later. I would definitely call Jerome Plumbing again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from JEROME PLUMBING
Thanks for the descriptive review. Hope to hear from you in the future with any other issues that may arise.

DAVID B.
12/2011
5.0
plumbing, home remodeling
  + 0 more
Arrived on time. Did the job quickly. Clean and tidy.
Description of Work: Replaced old high flow toilet with ADA Approved Kohler low flow toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

SONIA G.
10/2011
5.0
drain cleaning, plumbing
  + 0 more
Steve came and diagnosed the cause of water backing into our basement during heavy rains and proposed a simple solution. He made an appointment, came punctually and finished the job quickly and professionally. We would certainly use him again.
Description of Work: Diagnosis of source of storm water backing into basement and provided a simple solution. Steve Jerome's solution was to seal up with concrete an old sump where a drain valve was located. While he couldn't guarantee that this would be 100% effective, the alternative would be very expensive and still not sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mike D.
08/2010
5.0
plumbing
  + -1 more
It was like a repair job should be. The location of the work was not at my home so it was nice that Steve was on time. He performed the work just as described. He was neat and professional.
Description of Work: Toilet replaced with seat, new t-bolts, gasket, supply tube and misc hardware

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

STEPHANIE P.
10/2009
5.0
drain cleaning
  + -1 more
They came out a couple of times and I think they are great. I think their prices are very reasonable and they are also trustworthy.
Description of Work: We used Jerome Plumbing in spring and checked the pipes to make sure everything was in order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dan K.
12/2008
5.0
plumbing, water heater repair
  + 0 more
He was referred to us by a family member who is a contactor. So we trusted him and he s never done anything to dissolve that trust. He returns phone calls promptly. He comes out when he says he will come out and the workers are nice. We like the company.
Description of Work: He is our plumber and his name is Steve Jerome. We ve known him for fifteen years now. He d done water heaters, outside faucets for sprinklers. He s done anything that s plumbing related.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GWEN & JOSEPH H.
06/2008
5.0
plumbing
  + -1 more
They were very professional. They came in, diagnosed the problem, and fixed it. We were happy because they fixed it which is the most important thing. They gave an estimate, which was reasonable.
Description of Work: We had some backing up in our system and they came and cleared it out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

ELLEN R.
12/2007
5.0
plumbing
  + -1 more
They always respond to calls and show up right on time.
Description of Work: The toilet wouldn't stop running. They replaced the water control valve unit with new supply tube & flush flapper.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

JUDY W.
05/2007
5.0
plumbing
  + -1 more
I have used them in the past and have been happy. His prices are reasonable. I am very happy with their work. They have a very quick response.
Description of Work: They fixed two leaky toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHLEEN H.
10/2006
5.0
plumbing
  + -1 more
Arrive promptly as scheduled. Very courteous and knowledgeable. Answered all questions. Took of shoes before walking through the house.
Description of Work: Kitchen sink faucet repair: Replaced spout, "o" rings and aerator. Snake bathtub drain. Snake bathroom sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87.85

KATHLEEN H.
06/2006
5.0
drain cleaning
  + -1 more
They arrived when they said they would, were very polite and cleaned up after themselves. I have used them before and will not hesitate to use them again.
Description of Work: Kitchen sink faucet repair - replace spout, ''o'' rings and aerator. Snaked bathtub and bathroom sink drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87.85

SARAH & JONATHAN N.
12/2005
4.0
plumbing
  + -1 more
Played phone tag for a few days, but they continued to try and reach me even after the weekend. Arrived when they said they would. Seemed unhappy that the job was not as simple as they might have hoped, but they kept at it and finished the job with the exception of the electrical work that needed to be done to install the Instant Hot. They didn't tell us in advance that there would need to be additional work on the electric.
Description of Work: Installed Instant Hot system. Fixed a leaky valve on a bathroom sink. Capped off body sprays in a shower.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from JEROME PLUMBING
Sorry to hear you were not completely satisfied. We try to Make every job 100% and apologize for any confusion.

EILEEN & EUGENE G.
09/2005
5.0
water heater repair
  + -1 more
HE WAS VERY RESPONSIVE, CAME OUT THAT DAY AND GAVE ME AN ESTIMATE. REPLACED THE WATER HEATER THE NEXT DAY. I WAS VERY PLEASED WITH HIS WORK AND WILL USE HIM AGAIN. GOOD CLEAN UP AND TOOK EVERYTHING AWAY.
Description of Work: REPLACED HOT WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARON W.
04/2005
5.0
plumbing
  + -1 more
WE HAVE BEEN USING HIM FOR ABOUT THE LAST 15 YEARS.
Description of Work: HE UNCLOGGED THE SHOWER DRAIN FOR US.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ANN K.
05/2004
5.0
plumbing
  + -1 more
HE WAS TERRIFIC, VERY PUNCTUAL, PROMPT, COURTEOUS, AND DISCUSSED THE PROBLEM VERY THOROUGHLY. THE PLUMBER THAT DID THE WORK WAS ABLE TO SNAKE THROUGH THE SINK DRAIN TO CLEAR THE MAIN LINE. ANOTHER COMPANY HAD NOT BEEN ABLE TO ADDRESS THE ISSUE OR FIX THE PROBLEM. I WAS VERY PLEASED WITH THEIR COST AND I WILL DEFINITELY USE THEM FOR OTHER WORK.
Description of Work: DRAIN CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

JASON B.
11/2003
5.0
plumbing
  + -1 more
I HAD WATER LEAKING FROM INSIDE MY WALL INTO MY BASEMENT. I CALLED AT 7:00 AM ON A MONDAY MORNING. STEVE CALLED ME BACK SHORTLY THEREAFTER, AND SOMEONE WAS AT MY HOUSE BEFORE 10:00 AM. THE REPAIR WAS DONE QUICKLY AND PROFESSIONALLY. I'VE USED THEM BEFORE AND I'LL DEFINITELY USE THEM AGAIN.
Description of Work: LOCATED AND REPAIRED PLUMBING LEAK INSIDE OF WALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

BRIDGET H.
09/2003
5.0
plumbing
  + -1 more
DO WHAT THEY SAY THEY WILL DO, GOOD FOLLOW THROUGH, POLITE, CLEAN, TRUSTWORTHY. QUITE PROFESSIONAL.
Description of Work: REPAIRED A LEAKY SHOWER.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JASON B.
06/2003
5.0
gas leak repair
  + -1 more
STEVE DID A GOOD JOB OF REPAIRING OUR GAS LINE AT A REASONABLE PRICE.
Description of Work: REPAIRED GAS LINE RUNNING TO GRILL ON OUR DECK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JAMES M.
07/2002
5.0
drain cleaning
  + -1 more
STEVE HAS DONE A NUMBER OF JOBS FOR ME IN THE PAST FROM SNAKING OUT A DRAIN TO REPLACING RUSTED OUT CLOGGED PIPES. HE''S ALWAYS PROFESSIONAL, DOES A GREAT JOB AND DOES A GOOD JOB CLEANING UP AFTER.
Description of Work: THIS TIME HE SNAKED OUT MY BATH TUB, BUT HE HAS DONE A NUMBER OF JOBS PRIOR TO THIS LAST ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.5

07/2000
3.0
plumbing
  + -1 more
TALKED TO HIM TWICE, AND THEY DID NOT RETURN CALLS, NOT PROFESSIONAL AT ALL.
Description of Work: CALLED FOR AN ESTIMATE

Rating CategoryRating out of 5
responsiveness
1.0


Response from JEROME PLUMBING
Sorry you feel this way. We treat every call with urgency. Please call us to resolve the issue. 4404731152 or by email StevieATJeromePlumbing.com

KATE M.
10/1999
5.0
water heater repair
  + -1 more
USED HIM PROBABLY A HALF DOZEN TIMES. ALWAYS GREAT, NICE JOB, PLEASANT TO WORK WITH.
Description of Work: INSTALLED A NEW HOT WATER HEATER FOR A MEMBER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN W.
07/1997
5.0
plumbing
  + -1 more
INSTALLED VANITY, REPLACED TOILET--VERY RELIABLE, USUALLY THE SAME WORKERS, TRUST WORTHY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

PO BOX 43355, Cleveland, OH 44143

http://www.jeromeplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
PL.46278
Trade License Locale
OHIO
Trade License Authority
OCILB

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Kitchen and Bath Remodeling

FAQ

JEROME PLUMBING is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

JEROME PLUMBING accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, JEROME PLUMBING does not offer free project estimates.
Yes, JEROME PLUMBING offers eco-friendly accreditations.
Yes, JEROME PLUMBING offers a 0% senior discount.
Yes, JEROME PLUMBING offers emergency services.
No, JEROME PLUMBING does not offer warranties.
JEROME PLUMBING offers the following services: REPAIR WORK AND REMODEL. Hot water tanks, Toilets, Faucets, Sinks, Drain snakes, Gas lines, Appliance installs, Sump pumps, Garbage disposals, VIOLATIONS CORRECTED
NO SEWER CLEANING OR BASEMENT WATERPROOFING. We can give recommendations

Contact information

PO BOX 43355, Cleveland, OH 44143

http://www.jeromeplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day