Bath Doctor - Cleveland Glass Block - Innovate Building Solutions

CHRISTINE, MY CONTACT THERE WAS VERY HELPFUL. MY ONLY PROBLEM IS THAT THEY GOT HELD UP ON THEIR PREVIOUS JOB SUBSTANTIALLY DELAYING THEIR ARRIVAL.

DAVE JAROSZ WAS VERY EASY TO WORK WITH. HE WAS ON TIME AND BROUGHT SEVERAL SAMPLES OF GLASS BLOCK TO CHOOSE FROM. THE WORK WAS DELAYED A WEEK DUE TO RAIN, BUT ONCE THEY STARTED, THEY WERE QUICK AND CLEANED UP ANY MESS THEY MADE. I WOULD RECOMMEND THEM TO ANYONE LOOKING TO REPLACE THEIR WINDOWS.

I WAS VERY IMPRESSED WITH THEIR HONESTY AND THEIR PATIENCE IN ANSWERING ALL OF MY QUESTIONS.

WAS VERY PLEASED WITH THE SERVICE. ACTUALLY, I WAS SO HAPPY, WE RECOMMENDED THEM TO A FRIEND WHO IS NOW ALSO HAVING GLASS BLOCK WINDOWS INSTALLED BY THIS COMPANY.

I RECEIVED A QUOTE ON WEDNESDAY AND SCHEDULED THE INSTALLATION FOR FRIDAY, TWO DAYS LATER. THEY CALLED ON THURSDAY MORNING AND SAID THEY COULD DO THE WORK THAT SAME DAY!! THE INSTALLER ARRIVED ON TIME, WAS VERY PROFESSIONAL AND DID QUALITY WORK. HE CLEANED THE AREA, INSIDE AND OUT, AFTER HE FINISHED THE WORK.

INITIALLY THE MEASUREMENTS WERE WRONG BUT WHEN THEY CAME TO DO THE WORK THEY WERE GREAT!

NEVER RETURNED A CALL (AFTER 4 CALLS)

THEY WERE VERY RESPONSIVE AND PROMPT AND DID THE WORK QUICKLY.

DELIVERED WHAT THEY PROMISED, WHEN THEY PROMISED. WINDOW QUALITY VERY GOOD. CLEANED UP WELL AFTERWARDS, BUT COULD HAVE BEEN BETTER. ONE SMALL PART NOT FINISHED (FORGOTTEN) AND THEY CAME BACK PROMPTLY TO FINISH WITHOUT HASSLE. WOULD DEFINITELY USE THEM AGAIN.

WE HAD TWO DIFFICULTIES WITH THIS COMPANY WHICH WERE SATISFACTORILY RESOLVED. FIRST, THEY CUT THE CABLE TO OUR SATELLITE TV. THEY RETURNED TO MORTAR THE HOLE WE NEEDED TO MAKE TO REINSTALL THE CABLE. SECOND, THEY LOST OUR CHECK (INSTALLER LEFT IN GLOVE COMPARTMENT OF TRUCK) AND THEN CHARGED OUR CREDIT CARD WITHOUT TELLING US (AS THE OFFICE ASSUMED WE HAD NOT PAID). THEY REIMBURSED US THE STOP PAYMENT FEE ON THE CHECK AND EVENTUALLY DID FIND AND RETURN THE CHECK. THAT SAID, THE WINDOWS LOOK WONDERFUL.

KEN BREWER WAS ON TIME AND VERY PROFESSIONAL. HE WAS JUST WONDERFUL. HE CALLED BACK SEVERAL TIMES TO CHECK ON US TO SEE IF WE HAD ANY QUESTIONS OR CONCERNS. MY HUSBAND DECIDED TO GO WITH ANOTHER COMPANY WHO OFFERED A BETTER PRICE. I AM CONFIDENT THAT CLEVELAND GLASS BLOCK WOULD HAVE OFFERED A BETTER PRICE IF GIVEN THE CHANCE.

THEY HAVE A COUPON FOR ONE FREE VENT, SO I ONLY PAID FOR THREE. VERY GOOD WORK, CLEAN -UP WAS GREAT. VERY PROFESSIONAL.

KEN THE SALESMAN WAS VERY COURTEOUS AND KNOWLEDGEABLE ABOUT THE PRODUCT. HE WAS VERY HELPFUL WITH CHOOSING THE TYPE OF GLASS BLOCK TO USE, AND LET US KNOW THE INSTALLATION DATE AT THE TIME OF THE SALE. JOHN THE INSTALLER CAME ON THE APPOINTED DAY AND INSTALLED ALL SIX WINDOWS THAT AFTERNOON. HE WAS VERY THOROUGH AND FRIENDLY, AND LEFT THE PLACE VERY NEAT AFTER THE JOB WAS FINISHED. THE WINDOWS ARE A GREAT IMPROVEMENT TO OUR HOUSE.

THE CRAWL SPACE AREA HAD TO BE CLEANED BY ME, WHICH WAS THE TOUGHEST AREA TO CLEAN. I DO RECOMMEND THIS COMPANY.

SPECIAL WINDOW IS THE KIND YOU CAN PULL OUT AND CRAWL OUT OF IN CASE OF FIRE AND EMERGENCY. THEY WERE DELAYED BY A MONTH BEFORE INSTALLING SCREEN. SALES PERSON WAS VERY PLEASANT AND EVEN GAVE MEMBER HIS PERSONAL CELL NUMBER.

BASICALLY I AM PLEASED WITH THE COMPANY`S WORK AND WOULD RECOMMEND THEM. PERHAPS THEY COULD HAVE CLEANED UP THE BASEMENT FLOOR A BIT BETTER, BUT THEY DID AN ACCEPTABLE JOB. WHEN THEY REMOVED TWO OF THE WINDOWS, LARGE CHUNKS OF THE CONCRETE BLOCKS BROKE OFF FROM YEARS OF DECAY. THEY DID A NICE JOB BUILDING UP THE AREA WITH MORTAR.

I AM VERY PLEASED WITH THE JOB THEY DID. I WOULD HIGHLY RECOMMEND THEM TO OTHERS.

THEY WERE VERY ACCOMMODATING AS WELL AS EXTREMELY RESPONSIVE AND HELPFUL. I HAD TO WORK AND WAS NOT PRESENT FOR THE INSTALLATION, AND THEY DID AN EXCELLENT JOB AND REALLY WORKED WITH ME TO MAKE SURE MY FATHER COULD BE THERE FOR THE INSTALLATION. I WAS VERY IMPRESSED WITH THE PROMPTNESS OF THE COMPANY, THEY WANTED TO COME RIGHT OUT AND DO THE WORK AS SOON AS POSSIBLE. THEY WERE VERY HONEST AND STRAIGHT FORWARD, THEY DID WHAT THEY SAID THEY WOULD DO AND EVERYTHING WAS EXCELLENT! THEY ALSO HAVE A 25 YEAR WARRANTY ON THE WORK!

THE COMPANY WAS PROMPT IN RESPONDING TO MY REQUEST FOR AN ESTIMATE, ARRIVED ON TIME FOR THE ESTIMATE AND ARRIVED ON TIME FOR THE WORK. THE WORK TOOK ONLY AS LONG AS THEY SAID IT WOULD. THE QUALITY OF THE WORK WAS EXCELLENT.

ALL IN ALL A VERY GOOD JOB AND WE WERE SATISFIED AND RECOMMEND THIS COMPANY WITHOUT QUALIFICATIONS. THANK YOU.

THEY DID A GREAT JOB. THEY CALLED THE NIGHT BEFORE TO CONFIRM APPOINTMENT.CALLED AFTER JOB WAS FINISH TO CHECK IF EVERYTHING WE O.K.

I CALLED THEM ON THE PHONE, THEY GAVE ME A FLAT RATE, THEY WERE HERE WITHIN THE WEEK AND THEY GOT THE WORK DONE RIGHT AWAY! I CAME HOME ON MY LUNCH HOUR AND THEY DID THE WORK WHILE I WAS THERE. GREAT EXPERIENCE!

SALESPERSON DOESN'T EXPLAIN UNFINISHED INTERIOR EDGES SO DOESN'T DO IT. DID A BEAUTIFUL WORK OTHERWISE. FINISHED NICELY

IM VERY HAPPY WITH THE QUALITY OF WORK. PRICE WAS GOOD, AND THE RETURN CALLS

VERY COURTEOUS STAFF, CLEANED UP VERY NICELY. INFORMED ME ABOUT POSSIBLE TILE PROBLEMS FROM A PREVIOUS JOB.