Teasdale Fenton Cleaning & Property Restoration

Description of Work: This company took care of the mold from water damage in my basement.

Description of Work: I used them to clean my carpet in my home.

Description of Work: We had living room, diningroom, hall, tv room steps and family room cleaned. The service men were very professional. Came in went right to work. They were finished in about half an hour. Never questioned the price quoted and only asked if I wanted any disinfective. They put protectors under the furniture and moved back a couple of pieces of furniture (we had moved as much as we could). And off they went.

Description of Work: Had air ducts cleaned with 9 registers/1 return.

Description of Work: We had our air ducts cleaned in a home we recently moved into - it was built in the early 70s and had never had the air ducts cleaned before. As the previous owners had 3 large indoor dogs, and all of us suffer from allergies and asthma, we felt it was a good idea to have them thoroughly cleaned.

Description of Work: Teasdale Fenton Duct Cleaners - Servicemen's job performance was absolutely atrocious, awful, uncaring & lacking in integrity. I didnt pay for their crap work...& the supervisor & owner said not to as well, after I explained to them the lousy shoddy work done. JOB PERFORMED - DUCT CLEANING ( at a small 900 sq.ft. 90 year old house that I rent ) Duct cleaning stirs up old dirt & debris in the process of removal & if not done properly that dust & debris can escape capture & settle back into your home, which is what I got & was left to clean up. If you're not going to do the job right, dont do it at all, get out of the business ! Prior to calling on Teasdale F to do the work, I had also contacted a number of other duct cleaners & had gone online checking out youtube videos & the NADCA website (duct cleaners trade association, good info there ) to educate myself as to what to expect in getting the ducts cleaned. You most definitely want someone qualified & of integrity to do this work, you want that the dirt & debris broken loose in the process, that it be contained & vacuumed away & not escaping back into your home. I wished I'd have known then what I later learned....I would have known what to insist on & if not done would have told them to leave as I saw the appalling quality of their work. At the time I wasnt really sure about the cleaning procedure so I could only trust them....but they were cutting corners every which way.... ( I have since come to know of some other companies that I believe will do a decent job, names below, at the end ) Some basics are in order here regards Duct Cleaning which should help you in choosing a contractor. The most common method to clean ducts is the "push pull method". An air hose ( with an on / off trigger mechanism) has interchangeable nozzles attached on the end, that shoots high pressure air out in 360 degrees, is inserted into the ducts from the registers (grill is removed), blowing forward loosened dust & debris which is sucked up & into a strong industrial vacuum cleaner which is hooked-up to the main trunk lines, the supply side & return sides, first one then the other. A 10 to 12 inch diameter access hole is cut into these two main trunk lines to which connects a 10 -12 inch vacuum hose coming from the vacuum cleaner. ( At this 12 inch access hole a camera or mirror with flashlight allows for before & after viewing of the trunk lines, have a look ; also a camera or mirror & flashlight can be revealing as to dirt in the ducts at the registers as well, you can do that yourself ). Some Duct Cleaners say they have cameras... I specified I wanted Teasdale to bring theirs; it was on the invoice, but they did not. They didnt even have a mirror. Due to tight elbows/angles in the duct work the air blowing/cleaning hose might not be able to be snaked through those ducts, as were some in my system. So to get access to those ducts, the servicemen went to the basement , & gained access to them by drilling a one inch access hole at strategic points in the ducts ( holes later plugged ) & a air hose with a reverse air blowing nozzle was inserted , blowing debris back towards the big vacuum cleaning hose attached to the trunk line. Various different air nozzles exist to deal with different situations. There are nozzles with rubbery flexible air whips, with single or multiple tendrils thru which air flows, the tendrils flail about blowing air & banging against the duct walls to loosen the dust & debris. The multi-tendril with like 10 thin whips is good for the mechanical breaking loose ( banging - scraping like action ), for more stuck-on debris. My ducts had trouble spots of accumulated stuck on debris at the place where the ducts turn up into the registers; inspection myself with a mirror & flashlight, revealed that. The multi-tendril whip could have removed that build-up. I mentioned these trouble spots to the servicemen when they first arrived & that I wanted particular attention given there. And then they finished & hadnt seen to those spots. I brought it to their attention, but they had packed up & they werent about to bring their equipment back in.... ( One company mentioned they have cylindrical brushes ( for round ducts ) on a cordless drill that they can use for stuck on debris.... there might also be such brushes on a flexible shaft that's inserted by hand.) As I began calling around getting estimates for the job, a few companies were selling me ( as did the Teasdale serviceman ) on the suction power of the vacuum cleaner machine they use ( the CFMs / cubic feet per minute). This strong suction is critical to contain the dust & debris removed from the ducts ( what with the various tools shooting high pressure air through the ducts...). In the "push/ pull " method of Duct Cleaning the most basic common standard procedure is to close off all the vents & " zone off" ( seal off ) the filter opening with a board or bag over the filter to maximize vacuum suction power. Only open is the one vent being cleaned, so all the vacuum suction is on that one vent for maximum vacuum suction of all the dirt & debris being blown loose & to be vacuumed up. This closing off of all the vents except the one being cleaning is plainly ( obvious & a no brainer once understood & ) most basic & critical so that the maximum of dirt & debris is captured & vacuum up & a minimum escapes back into the house. So there really is no excuse that the crew from Teasdale did not bother to do this. Closing off the vents & filter opening would have taken 5 minutes ! Having skipped out on this resulted in about an 80 to 85% loss of vacuum suction power as the vents were being cleaned ! ( calculated on there being 5 vents & one return; the return opening, equal to 3 vents ). Having not done this, a lot of fine dust & dirt escaped the vacuum & settled into & dirtied my living space & basement that should not have. And I was left to clean up the mess. Early on as the cleaning began on the vent registers from the upstairs, I was watching them, & recalled they had not closed off the vents before beginning cleaning ( I wasnt knowledgeable at the time about the procedure of zoning off of the filter opening... ). As I recalled this I said to the one serviceman - ' shouldnt the vents be closed ' & he replied - we dont do that. I didnt fully understand at the time how critical that was & let it pass (...I had seen the closing off of the vents on a youtube video ). The cleaners were moving rather quickly, it was all a lot for me to try to take in & grasp... I suppose I gave them credence as being the pros, that was a mistake. I was not happy with their job job performance regards these additional items also. Previously mentioned, they didnt have the camera for before & after viewing. Good thing I had inspected what I could with a mirror & flashlight. After they had cleaned the first vent & moved onto the next one, I went with my flashlight & mirror to see about the trouble spot in the first vent, the accumulated build-up of debris about two feet down from the register opening, to find it still there. I called them back & showed them this. They have a look & say they haven't any way to deal with that build-up...after some back & forth discussion the helper guy goes out to the truck & brings in a big brush designed for like a big trunk line ( oversized for this particular duct, which is 8 inches diameter ), but the boss guy manages to force the brush down the duct & it clears the accumulated build-up, my flashlight & mirror confirm it (....where was their mirror or camera to confirm it.... - maybe cause, if you can't see it, you don't need to possibly repeat it....). After pulling the brush out of the duct, the guy lays it down on the carpet which I wasn't pleased with either. So they go back to the second vent ( the bathroom vent) the one guy is pushing the big brush down it. It's then that I remember that they hadn't closed off the other vents & mention it to the helper guy & he says they don't do that. And the guy forces the brush down the duct to get at the trouble spot & having drawn it out, I take it from him before he can lay it on the floor again & I put it outside on the deck ( the brush was done with, the other trouble spots in the other 3 ducts could not be reached with the brush due to their design structure). And then the guy proceeds with sticking the cleaning air blower down the duct & I impulsively say " push it on down there further " (meaning - the cleaning blower hose ) as I could see he'd only pushed it down 4 or 5 feet & was removing it. He ignored me. He had another 5 or 6 feet he could have extended it further into the duct in cleaning it. His helper said - we got 30 feet of hose ( ....only like 12 of which is for going down the duct, the on /off trigger is at about 12 feet of length). I said - ' my arm span is 6 feet & you dont even have that much down the duct'. And that proved true, after he had removed the blower hose from the duct it was only about 4 or 5 feet he'd run into the duct. [ I maybe should have asked them to leave at that point, but didnt...I was so looking forwarded to getting the ducts cleaned in the hope of ending the dust problem in my house... They had come all this way & got all set up to do the job & were there doing it, but the guy is just not bothering to push the cleaning blower another few feet further ! They were just going through the motions, faking it. I'm there watching them...so I can only suppose they've been doing such crappy shoddy work for so long they couldnt change from their routine to save themselves, from being possibly called on it... being that I'm there watching them, it was brazen. CONTINUED BELOW

Description of Work: Cleaned carpets in entire house

Description of Work: They did some water restoration for some of my carpet.

Description of Work: They cleaned five rooms and the hallway and stairs.

Description of Work: Cleaned 8 vents and 2 returns. Insisted upon cleaning 4 newly installed vents.

Description of Work: LR carpet, hall and steps cleaned.

Description of Work: CLEAN FIVE ROOMS , STEPS AND THROW RUG.

Description of Work: Cleaning and disinfecting of all Air ducts within the house.

Description of Work: Carpet cleaning in bedrooms, hallway, and basement play area; one area rug cleaned.

Description of Work: I had 3 bedrooms, a hall and stairs cleaned as well as a sectional couch

Description of Work: Carpets and furniture cleaned.

Description of Work: I was pleased with the professionalism.

Description of Work: . I used TEASDALE FENTON CARPET CLEANING & RESTORATION for carpet cleaning.

Description of Work: I used the services of Teasdale Fenton Carpet Cleaning & Restoration. The last time I used their services was on 28th of February. I did not spend anything it was covered by insurance. They did water extraction. It was a flood restoration.

Description of Work: Cleaned carpets and two couches. .

Description of Work: I scheduled carpet cleaning for 5 rooms and a hallway, plus additional teflon protection for one of the rooms.

Description of Work: I had a sump pump failure and basement flood. Teasdale came just a couple of hours after I called. The owner himself came and assessed the damage that occurred, then activated several teams of people. One team came and pulled the water out of the carpet, lifted the carpet and set up fans and dehumidifiers. A second team evaluated the sump pump and replaced it within the next week, setting up a back up sump and battery as well. Over the next two weeks, several teams came in to check on the drying process, remove the pad, clean the carpet, stretch the carpet, and put everything back together. Because of water damage to my bathroom vanity, the vanity was also replaced and caulked.

Description of Work: Cleaned 5 rooms of carpet and got out existing stains.

Description of Work: They cleaned the carpet in three small rooms

Description of Work: Teasdale Fenton Carpet Cleaning & Restoration provided carpet cleaning and cleaned our theater chairs.