Joyce Windows, Sunrooms & Baths

patio builder, awning installer, home remodeling contractor,

About us

Joyce Windows, Sunrooms & Baths, is northern Ohio's premier home improvement company. We are family owned and have over 65 years of experience in the window, sunroom and home remodeling industry. Our products are manufactured in Ohio at Joyce Manufacturing (our parent company). Our offices are located at the manufacturing facility headquarters (along with our beautiful showroom and 125,000 Sq Ft manufacturing plant). We provide factory direct pricing, quality workmanship, and the service of a family-owned company. Our services include windows, sunrooms, bath remodeling, siding, entry and patio doors, screen rooms, patio roofs, decks, and more! We provide free, no obligation design consultations for all of our products and services. Joyce Manufacturing, started in 1955, as an awning manufacturer. Today we are one of the largest sunroom and window manufacturers in the nation with over 400 dealers nationwide. Make Joyce, your choice for your next project.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.3154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
14%
3
3%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.2
responsiveness
4.4
Showing 76-100 of 154 reviews

Ed K.
10/2018
1.0
Please stay away unless you have lots of time and patience. All I hear from (no names or initials) is "we are very busy. We are short staff today. Call you back in 10 minutes. I ordered your part and should be sent to your house (wrong part). The problem is not with us, It's with Moen (excuse me but you sold, installed, and warrantied the faucet. The problem IS yours." Still waiting for the correct part and for it to be installed. MEANWHILE the drip in my bathtub is staining my new tub and the stain is not coming up. I should not have to turn the water off between showers. With Joyce Factory Direct proceed with caution.

Rating CategoryRating out of 5
quality
5.0
value
1.5
responsiveness
1.0

$7,000

Marek P.
09/2018
4.0
great value for the money

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$1,740

Mary K.
08/2018
5.0
Very professional service nice guys

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam O.
08/2018
5.0
Sales representative was very professional and effecient. Joyce Manufacturing Co. makes and installs their own windows. They have a showroom near me. References for their work and very fair pricing for the quality of their work. I highly recomend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

swati v.
06/2018
3.0
They contract it out to a local contractor who was excellent and did a great job but the sales person from Joyce Factory Direct was a pain to work with. He did not accept my phone calls and when he eventually called back several days later , his response was , "Oh I totally forgot about you guys"!!!!! Really ?

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
1.5

Yes, I recommend this pro

Robert A.
05/2018
3.0
Very slow.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.5


leslie p.
04/2018
5.0
job well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey G.
03/2018
4.5
They were professional in everyway

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$8,900

Mickie M.
02/2018
0.5
Do not hire Joyce Factory DIrect!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


thomas w.
12/2017
0.5
I would like to see that nobody else has to go through what I did and I request that they come back and do the project right.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Kristin S.
12/2017
5.0
The bath tub looks amazing. I am very happy with the end result. It made an old style bathroom look more modern. Their prices were a little high, but for the high quality material, this was very reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Darrell P.
11/2017
5.0
Great experience from start to finish!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,600

Linda C.
11/2017
5.0
I actually used this company to replace windows and doors in our enclosed porch and replace windows in our family room. Would highly recommend them to anyone who is looking for this type of work. The materials are excellent as well as the workmanship. Can't say enough about the crew making sure everything matched

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Sue S.
09/2017
5.0
Reliable, professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,150

Carol C.
09/2017
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ernie J.
08/2017
5.0
Cost was less than what we expected. Others were much more. Work was satisfactory

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,300

Donna H.
07/2017
5.0
The cost was more than I had anticipated, but the windows and installation were well worth it. I will definitely be calling on them for my future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Kathy T.
06/2017
5.0
I would like everyone to know that I am very pleased with the new tub and surround replacement. Along with that, galvanized pipes to this bathroom were replaced and rerouted. Jason did a excellent job. I would recommend him to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$5,700

Don S.
05/2017
4.7
We were happy with the customer service we received

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Luis N.
04/2017
5.0
They were on time and very friendly. The installers care about there work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1125 Berea Industrial Parkway, Berea, OH 44017

https://www.joycefactorydirect.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
2:00 AM - 8:00 PM

Licensing

Licensed*

Trade License Number
PA071934
Trade License Locale
OH
Trade License Expiration
08/17/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

patio builder,
awning installer,
home remodeling contractor,
window installer

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: 2:00 AM - 8:00 PM

Joyce Windows, Sunrooms & Baths accepts the following forms of payment: CreditCard
Yes, Joyce Windows, Sunrooms & Baths offers free project estimates.
No, Joyce Windows, Sunrooms & Baths does not offer eco-friendly accreditations.
No, Joyce Windows, Sunrooms & Baths does not offer a senior discount.
No, Joyce Windows, Sunrooms & Baths does not offer emergency services.
Yes, Joyce Windows, Sunrooms & Baths offers warranties.

Contact information

1125 Berea Industrial Parkway, Berea, OH 44017

https://www.joycefactorydirect.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
2:00 AM - 8:00 PM