Joyce Windows, Sunrooms & Baths

patio builder, awning installer, home remodeling contractor,

About us

Joyce Windows, Sunrooms & Baths, is northern Ohio's premier home improvement company. We are family owned and have over 65 years of experience in the window, sunroom and home remodeling industry. Our products are manufactured in Ohio at Joyce Manufacturing (our parent company). Our offices are located at the manufacturing facility headquarters (along with our beautiful showroom and 125,000 Sq Ft manufacturing plant). We provide factory direct pricing, quality workmanship, and the service of a family-owned company. Our services include windows, sunrooms, bath remodeling, siding, entry and patio doors, screen rooms, patio roofs, decks, and more! We provide free, no obligation design consultations for all of our products and services. Joyce Manufacturing, started in 1955, as an awning manufacturer. Today we are one of the largest sunroom and window manufacturers in the nation with over 400 dealers nationwide. Make Joyce, your choice for your next project.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.3154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
14%
3
3%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.2
responsiveness
4.4
Showing 101-125 of 154 reviews

Raymond M.
03/2017
4.0
Very polite.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Bob W.
12/2016
4.5
Good company and support

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Linda N.
09/2016
0.5
Do not reface your kitchen cabinets--at least by Joyce Factory Direct. We did ours 3 1/2 years ago and had to replace cabinet doors after 2 years because heat from cooking caused the laminate to come unglued, shrink and curl. Now we have to do it again for a couple of doors. I'm so sorry I ever did this.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.0


Linda S.
09/2016
5.0
JFD installed a three-season sunroom for us last year and we can't be happier. Their sales reps, customer service and installation crew are top-notch---friendly, courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Noel C.
09/2016
0.5
My wife and I had our cabinets resurfaced and counter tops redone. After the project was finished, they left damage to my walls and hardwood floor in my kitchen. Also, they did not properly install my sink and left gaps around the molding. Prior to the installation I received a Visa card in the mail which I promptly emailed them with my displeasure and they informed not to activate the card and it was only sent to me because I had good credit and had nothing to do with my financing. Two weeks after the installation the entire purchase was dumped on that card. It shows up as a maxed out credit card for over 10k on my credit report which in turn dropped my credit score over 70 points. I feel lied to and deceived. I will also be reporting this to the BBB.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
1.5


Rebecca S.
08/2016
5.0
I am so pleased! Very professional, prompt, polite, courteous, clean. Wonderful job Jason!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel K.
07/2016
5.0
We bought a garden window for our kitchen. The salesman and installers were superb. It's a wonderful addition to our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul F.
07/2016
4.5
loved this company. Would definitely give thumbs up!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Patricia W.
06/2016
5.0
This company was by far the best in customer service. The installers were friendly, polite and made sure my flooring was covered to prevent damage. My windows are of the highest quality and will last forever.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorri F.
05/2016
5.0
The young man who did the work (Jacob) did a very nice job. Was a real gentleman. He explained throughout the job what he was doing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$5,400

James B.
04/2016
5.0
Great company to work with, would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,500

Mark L.
11/2015
5.0
They where very professional and did quality work. Also on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark V.
10/2015
4.5
Promt and proficient

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

David W.
09/2015
5.0
Their customer service helped me through the planning and construction of my sunroom with timely advice and regular updates of the project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$24,000

brian b.
09/2015
5.0
this company did my windows back in 2009.They are getting ready to do my bathroom they are doing everything in the bathroom.They are a great business

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Paul W.
08/2015
4.0
They are very polite and timely. They did good work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly O.
11/2014
5.0
Windows look nice, and installation was quick and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,895

Steve M.
11/2014
5.0
The only downside was their many phone calls trying to get my business. I almost went with another contractor only because they were calling so often

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,500

Tina H.
07/2014
5.0
Very professional service people. The salesman did a nice job too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

william k.
06/2014
5.0
a very good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1125 Berea Industrial Parkway, Berea, OH 44017

https://www.joycefactorydirect.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
2:00 AM - 8:00 PM

Licensing

Licensed*

Trade License Number
PA071934
Trade License Locale
OH
Trade License Expiration
08/17/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

patio builder,
awning installer,
home remodeling contractor,
window installer

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: 2:00 AM - 8:00 PM

Joyce Windows, Sunrooms & Baths accepts the following forms of payment: CreditCard
Yes, Joyce Windows, Sunrooms & Baths offers free project estimates.
No, Joyce Windows, Sunrooms & Baths does not offer eco-friendly accreditations.
No, Joyce Windows, Sunrooms & Baths does not offer a senior discount.
No, Joyce Windows, Sunrooms & Baths does not offer emergency services.
Yes, Joyce Windows, Sunrooms & Baths offers warranties.

Contact information

1125 Berea Industrial Parkway, Berea, OH 44017

https://www.joycefactorydirect.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
2:00 AM - 8:00 PM