Bio-Tech Restoration & Emergency Services, Inc.

basement waterproofer, plumber, well

About us

Bio-Tech Restoration & Emergency Services, Inc is an A+ rated company with the BBB (better business bureau) serving Staten Island and New Jersey with over 10 years of professional experience and pride with each and every job. No matter what your abatement needs may be, we have you covered. We provide a detailed inspection and evaluation for the presence of mold in residential and commercials buildings. We are also professional in indoor and outdoor waterproofing as well as a full service restoration company We are fully certified and Insured and come with plenty of references... We are a true 24 hour emergency service company ready to respond at a moments notice. We provide Mold Inspections, Mold Evaluations and Mold Remediation as well as Indoor Air Quality testing and Evaluations.. Infrared certified Company and IAC-2 Certified *** We do not provide services relating to lead and asbestos*** We are available 24 hours, 7 days a week for emergency service

Business highlights

17 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 101-125 of 183 reviews

Larry L.
11/2017
5.0
My daughter suffers from bad allergies and Jeff came right away to put our mind at ease. Great all around service, wouldn’t hesitate to hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra D.
10/2017
5.0
Jeff and his entire staff were so helpful through the entire process. My dad has lung cancer and is alergic to mold and when Jeff became aware of that, he made it his top priority and was there within 2 hours after I called Home Advisor He had it evaluated the same day and got the house mold free shortly after that. They all l went above and beyond to help make a horrible situation, tolerable. They were all professional, showed up on time and left the house in better shape than it was when they first arrived. They cleaned up after all the work was performed. They did a very neat job and we are grateful for a healthy house again. Top notch company to hire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maria O.
09/2017
5.0
Very pleasant and helpful. Great people and trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

peter k.
08/2017
5.0
jeff was right on time seem very expert like and explained all work being done thanks pete kovak

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

Lynn A.
08/2017
5.0
It was a little expensive, especially since it was such a shock to have been informed of a mold issue.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$3,400

Karen M.
07/2017
5.0
What a positive experience! We are selling our house and found mold in the attic during the home inspection. Within minutes of filling out the Home Advisor request Jeff was already calling me to set up an appointment for an estimate. His list of certifications and training is impressive and we felt very comfortable that he knew what he was talking about. He offered to take an air sample to identify what exact mold(s) we have, and if you use them for the remediation that cost is deducted from the bill. At the end of the job they take another air sample to prove the mold is gone. Jeff patiently answered all my questions, he and his workers were prompt, friendly and extremely clean! They all went above and beyond what we were expecting---all this and a 5 year warranty for the attic mold remediation!! Hopefully we won't ever need mold remediation in any future home but if we do I would not hesitate to call in Bio-Tech again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marty J.
07/2017
5.0
very prompt to respond and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$235,900

Marilynn C.
07/2017
5.0
Jeff is great to work with and his crew is very hard working and conscientious. They found mold and water problems that we had no idea we had and took care of them properly. I would definitely recommend them for mold remediation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheila R.
07/2017
5.0
The owners are quick and efficient and care about their customers quality of life

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Susan O.
07/2017
5.0
I was completely satisfied with Bio-Tech! From start to finish, all work was explained in detail and performed by highly skilled craftsmen. Their professionalism exceeded my expectations and I would highly recommend them to anyone. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,200

Peggy F.
06/2017
5.0
I would highly recommend Bio-Tech Restoration! Jeff showed up when he said he would, and was very trustworthy about the estimate and timeframe of getting my basement remediated. His crew Bernardo and Steven were very professional and kind, were hard workers, and did an excellent job! The entire experience was very positive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

brian s.
06/2017
5.0
Very professional. Let me know everthing I needed to know for waterproofing in the future. Tested air quality and had results quick. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mike c.
04/2017
5.0
Jeff is a professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret N.
04/2017
5.0
I did not have to wait long for Jeff to contact me after submitting my search on Home Advisor. He was prompt to every appointment and quickly responded to any inquiries I had. What a breath of fresh air to have a professional treat his customer with respect! Thank you. Job scheduled quickly and done well within the appointed time. Crew was very professional and efficient. They even wiped the floors on their way out. Every step of the way I was informed of the progress of the work. No surprises. An honest and professional company. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martin H.
04/2017
5.0
Excellent customer service Reasonable price Accommodating schedule And most importantly job well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer F.
01/2017
5.0
Is there anyway to give this company 10 stars?? This is the first time I am taking the time out to write a review due to lack of time. However, I have to give credit where credit is due as a business owner myself, I have to say I've never been so happy with how prompt and professional Jeff's knowledge was about all my issues and not tom mention countless phone calls(sorry Jeff, lol). I was called back immediately after my call was placed. He even came out on a Sunday night last minute when I needed him for a second time and put my mind at ease with my situation almost staying past 1 AM!!! I was super worried about the price and I thought it would cost an arm and a leg but it was much less costly than I had ever imagined. Jeff came to my house to perform the initial inspection and testing. We then scheduled a day for him and his team to perform the remediation. Upon the successful mediation and post remediation air testing, he then had his restoration team come to my home to perform the necessary close- up and restoration work. The staff was led by his foreman Bernardo who did a phenomenal job restoring my sheet rock and painting. I was beyond shocked and would not have even known that there was ever any damage to begin with. Both Jeff and Bernardo did a phenomenal job restoring my sheet rock and painting. I was beyond shocked and would not have even known that there was ever any damage to begin with. Both Jeff and Benardo kept in touch with me throughout the entire process and there was never any surprises on either of their parts. What I appreciated was Jeff giving me a minimum and maximum price for the job so that there were never any surprises. I've had her horrendous experiences in the past with other contractors. This is certainly not the case with Biotech. A huge thank you to Jeff and his entire crew for never veering off-track and completing the job in the time frame allotted. I wish all companies perform like this one. I will certainly highly recommend his company in the future. My promises to anyone who uses them willl not be disappointed! Thank you again Biotech I cannot thank you enough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amanda A.
11/2016
5.0
Great experience!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenisha W.
10/2016
1.0
Extremely poor customer service. They present themselves as professional, trustworthy and thorough, but don't be fooled. They will leave you hanging. Biotech promises to document the entire remediation and repair process, but after the job is done, they never follow up with the final reciepts and documentation for claim submission. Instead, they dodge you and ignore your calls. Buyer beware!

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
1.0


Michael L.
09/2016
5.0
After speaking with several companies, I decided to go with Bio-Tech. Jeff, president/owner, was very thorough with his initial inspection and consulted on the most effective remediation based on his discoveries. Competitive pricing with absolutely no compromise to quality of service. Jeff was present for the entire duration which took approximately four hours and explained each step during the course of work. I would highly recommend Bio-Tech.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tanya H.
08/2016
5.0
Jeff was very prompt in his response to my inquiry. He was very thorough and detailed in his explanation of the problem and what his remedy of the issue would be. This company was also well priced. I would recommend their services to others

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,210

Contact information

72 Lewiston Street, Staten Island, NY 10314

http://www.biotechrestoration.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

basement waterproofer,
plumber,
well

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Bio-Tech Restoration & Emergency Services, Inc. accepts the following forms of payment: CreditCard
Yes, Bio-Tech Restoration & Emergency Services, Inc. offers free project estimates.
No, Bio-Tech Restoration & Emergency Services, Inc. does not offer eco-friendly accreditations.
No, Bio-Tech Restoration & Emergency Services, Inc. does not offer a senior discount.
Yes, Bio-Tech Restoration & Emergency Services, Inc. offers emergency services.
Yes, Bio-Tech Restoration & Emergency Services, Inc. offers warranties.

Contact information

72 Lewiston Street, Staten Island, NY 10314

http://www.biotechrestoration.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day