Comprehensive Mold Management LLC

It went very well. They are busy so we had to wait, but we were given a start date that was kept. The workers were well mannered and professional and on time. We were welcome to see what they were doing. At the end of each day, we were told what had been done and why.

That was fine. They were very professional in and out. It was a big chunk of change, but it needed to be done. I think it was in a comparable range.

They were very good. It was a major issue because everybody was needing them. We used them because our other company was busy and our emergency was a weekend. They very good about coming out and double checking and double checking everything. I would recommend them. It was an insurance thing. I don't have anything to compare the price to because I've never had anything done like before but considering what they did I think it was fair. They really came thru when we needed them. They really knew their jobs and what we needed and how to go about it. They provided everything plus kept a good eye on everything to make sure it was done in as timely manner as possible considering the circumstances. It actually happened in the winter and the weather was awful and they had to drive quite a way for us.

I did not use them. There was no charge for the estimate. The price was a little bit higher. The price is what I was concerned about.

That in itself is a high mark on my list. They are available anytime you want to go to their workplace, their business to pick them up. They definitely stand behind their work and their product. They are very good. Hopefully, I won’t need them again for remediation, but I know they are always available.

They did not charge us for an estimate. We did not go with them because we decided to just gut our basement and rip everything out that had mold on it anyway so it did not need to be done.

I’d highly recommend them. I’ve used them for mold remediation. They had a piece of equipment that they installed that they have had to replace with brand new units twice, because the manufacture had sold them defective articles. It was at no cost. When I call to get an estimate, the owner of the company himself came out. He spent an hour/hour and a half on looking over everything, with me. I showed him what my concerns were and he showed me the actual problem that existed and what would need to be done. He gave me a blow by blow estimate, a written estimate as well as verbal. He told me the time frame that would be required and who would be here, just everything. From that point on we did hire him and everything that he had told me initially was true. His employees showed up on time. They were very professional and courteous. They completed the job in the time frame he gave me. They cleaned up after themselves. It was a wonderful experience and he had come out to visually see the work that they had completed, to give his staff of approval. I would really recommend them to anybody.

They were a little high so I ended up going with another vendor. I was buying a bank owned house and I needed some mold management. It was a professional estimate and it gave me something to compare. I only went with another company because of price.

I had a very good experience with them. They lost an iron. They took it off the cellar door and put it some place and have never been able to find it. We had to buy a new one. They were pricey. The work that they did caused a lot of fumes. It was January so I couldn't really ventilate the house. I really think that they should've told me that right upfront.

We bought a 102 year old house last year, and I've had an increase in asthma issues over the winter. We talked to CMM at a home show and decided to try duct cleaning to see if it would improve the air quality. I thought we were wasting money on the service, but my wife insisted we try them. The two man crew arrived on time and got to work quickly. They seemed to be quite thorough, and worked quickly. The amount of dust and debris in the ductwork was stunning. They took care to replace all of the vent covers when they finished and clean up as much of the dust as they could before they left. The filter on their vacuum was absolutely blocked when they finished, and I saw them put a fresh one on before they started. I noticed a difference in breathing by the time they left. I had to dust and vacuum the house that day and the next to finally get the last of the debris kicked up, but after that it was a major improvement. Before they came I was on the verge of needing emergency treatment for my asthma. I needed my inhalers several times a day when I used to only need them a couple of times a week. I was also running portable air cleaners everyday, vacuuming everyday and using an allergy rated filter on our heater, and it was still getting worse. After the cleaning I'm now back to normal, and only vacuuming a couple of times a week. They made me a believer in duct cleaning. It made a massive difference in air quality in our house and I will use them again in 3-4 years as recommended.

Excellent. I am very pleased and referred them to friends who also took advantage of their service.

CMM did a great job. We had a situation that was going down a bad path and Paul and his team came in and saved us. Our house, built in 1992, has a shower leak that got into the drywall and started a mold problem that spread inside the wall beyond the shower area. CMM came in, took care of the mold, tore out the shower, replaced everything with great results. Even though we gave minimal direction on the materials to use, the end result was exactly what we hoped for. CMM even upgraded our ceiling fan and caught an issue with the way the fan roof vent was run. CMM is going to be our first choice when we look at remodeling other bathrooms because not only do they do great finish work, they would be ready for any surprises along the way

Excellent. Very pleased with their work, price and professionalism. One of the very best companies we have worked with. Probably will use them for another project soon.

CMC did an excellent job! The basement looks wonderful. Clean shiny white walls. Ugly black mold /water stains gone. The gentlemen who did the work were on time, professional, and really did a great job. They covered and taped up the surrounding areas, worked quickly and were very through. They had to work in awkward spaces and very unpleasnt conditions, and did it with a great attitude. My basement is now a place the kids aren't afraid to spend time in, wished I had done it years ago...

very well, remediation and inspection went as smooth as could have gone for the situation, sealed gable vent and painted entire attic surfaces and supports with mold proof paint, 2 coats

They are incredible. It's just been a very very good experience. They were clean. They were on time. Their employees were out of this world. They were very prompt in coming over. They have a person that is certified with the state now that can test for mold. So that person comes along with them now. They had given my name with my permission to others that were thinking of using their services. I did speak with a lot of customers, I assured them that if they hired them they would get professionalism and it would be carried out properly.

Outstanding. The statement of work was very clear and explained in detail, the workers were on time on the dates specified, and the quality of the job was outstanding, it looks better than when the room was brand new. They were extremely thorough in the job itself as well as the cleanup afterward. HIGHLY recommended.

Good service, they even did extra things, and very helpful in explaining

I was very pleased as the owner of the company came and did a thorough check and found no mold. The owner was very personable and very professional and has an excellent record with the Better Business Bureau..

The staff were all polite and professional. The crew, owner/estimator, and office staff all were friendly and willing to answer all of my questions. They made going through the process easy. They provide a guarantee that the mold won'y come back.

From start to finish, Comprehensive Mold Mgt was very professional, courteous, and punctual. We had a home visit and free estimate for mold in the attic. A mold remediation plan was presented at the time of visit with an estimate in writing. The whole process was well explained and all questions answered. On the day of the remediation, the team showed up on time, spend several minutes explaining the process, and was very polite and professional. The process took less than estimated, and I am very satisfied with the work. I would highly recommend this company to anyone needing their services. All around great experience!

These guy's were absolutely amazing! Ron & Matt were wonderful, explaining each step, showing me what they did, showing me the level of debris removed from the returns & ducts..... their level of professionalism & belief in their work...their company, is exemplary. They really know how to put the 'WE' in teamwork too! I highly recommend Comprehensive Mold Management & will definately call on them again! Prior to the work I would accumulate 'dust bunnies' everywhere within days so I'm extremely happy that i can dust weekly rather than daily!

My wife and I were impressed by the professionalism by all the members of the CMM team. Paul was able to clearly explain the cause of the mold problem and the steps necessary to remediate the problem. The estimate provided was lower than some of the other contractors we talked to. The crew doing the work conducted themselves in a professional manner and took the time to keep us informed of their prgress during the 2 days they spent in our home. Thank you Rob,Ron & Mike. I would recommend CMM.

Paul Wagner conducted the initial estimate. He explained the process and was able to quickly schedule the work. The guys who completed the work were there on time and did a great job. My husband and I are really satisfied with the work product and the warranty. The process from start to finish was very professional. Thanks again to Jackie and Paul Wagner for a great experience.

After last years very harsh winter in Rochester, NY our home sustained some water damage on many of the ceilings. My husband and I decided to have the roof looked at even though it was only eight years old. We had a total of three companies come out to our home to assess the problem. They all found that our attic was never insulated properly, but also found black mold on all the plywood. I had one company tell me it was no big deal and I could just leave it alone and not worry about it, and one said the problem was so severe that all the roofing and plywood needed to be replaced on the entire roof. Paul Wagner from CMM came to my house and gave me a detailed assessment of the work that needed to be done to take care of the mold and ventilation issues in my attic. He took the time to explain how they would do the remediation of the mold, prevent it from coming back, and that it would have a lifetime warranty as long as we owned the house. After getting all three quotes we knew that we had to go with CMM. On 1/4/2016 Nate and Dan from CMM arrived right on time at 8 am. They worked all day on the 4th and 5th trying to complete the work, but because of the cold weather had to come back a third day. When they finished at the end of each day you couldn't even tell they were there. They kept my house very clean. They also kept me up to date with their progress. On the third day they were nice enough to accommodate my schedule and come back in the evening so I wouldn't have to take off from work. They were very efficient, neat and professional. I can't say enough good things about my experience with Comprehensive Mold Management. I recommend this Company 100%.