SERVPRO OF THE EAST END
About us
Restoration: Fire, Smoke, Soot and Water Removal and De-humidification; Mold Remediation, Catastrophic Storm Response, Move Outs and Content Restoration; Electronics and Equipment; Document Drying; Contents, Claim Inventory, Service Reconstruction Cleaning: Air Ducts and HVAC; Biohazard, Crime Scene and Vandalism Carpet, Upholstery, Drapes and Blinds Ceilings, Walls and Hard Floors Odor Identification Deodorization
Business highlights
Services we offer
: Restoration: Fire, Crime Scene and Vandalism Carpet, Drapes and Blinds Ceilings, Smoke, Soot, Upholstery, Walls and Hard Floors Odor Identification Deodorization, and Water Removal and De humidification Mold Mitigation and Remediation Catastrophic Storm Response Move Outs and Content Restoration Electronics and Equipment Document Drying Contents Claim Inventory Serice Reconstruction Cleaning: Air Ducts and HVAC Biohazard
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 33% | ||
| 0% | ||
| 0% | ||
| 33% |
Initially they were fairly responsive in working on our oil spill. They had many strong recommendations to address the issue. Shortly after the insurance company paid them for their initial work, they stopped returning calls and finally, after numerous attempts to contact them that "We consider the job closed".
Despite the fact that the house still had significant damage which they had never addressed. Further they had not even completed half the recommended services that they suggested. Lastly ,much of their work was sloppy. In repainting our floor, they painted in a substance called "quick dry" rather than adequately cleaning the area. Weeks after their work the insulation they installed was falling down from the ceiling and the paint was pealing in areas.
On top of all of this, they had a 500 dollar charge to our credit card to serve as a "holder" until the insurance paid. They refused to refund it even after the insurance company paid them many thousands of dollars. I had to dispute the charge with my credit card company.
We remained appalled that they abandoned us and of their poor craftsmanship.
Licensing
State Contractor License Requirements
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