Mr. Rooter works 7 days a week, including Sunday's. There is no extra charges for weekend and night time service. All the prices are the same no matter what time we come out. Mr. Rooter Plumbing is a client focused company serving all of Suffolk and Nassau County. We're dedicated to providing top quality craftsmanship, customer service and professionalism on every project. Call today to see what expertise can do for the overall value of your project.
We do charge a dispatch fee of $83 for most visits but we do waive that fee when you go ahead with the service.
Tim Sowden came out on Mother’s Day morning and quickly fixed a clogged toilet, great service and timing
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rodney S.
05/2023
5.0
Fast Honest professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mamiko T.
05/2023
5.0
My appointment was between 10 to 12 and Derick showed up at 11 after purchasing some parts. He did everything by 1:30 PM and left by 2 PM. He worked on two replacements of pipes one he installed a knob and the other he replaced and installed new pipes. he assessed the surrounding pipes to see if there are any other damages. His work was thorough and very polite. I am having him come back to do the corrosions that we found. The price was a little bit more than I expected but worth the price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Tara M.
03/2023
5.0
Derick was great! Prompt, polite, and super knowledgeable. I already have plans for additional projects for him! Thanks Derick!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael R.
03/2023
5.0
A little expensive, but called and came right away. Nice , competent service technician
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
$447
Jim G.
03/2023
5.0
Very professional young man. Worked efficiently and effectively.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
4.5
Yes, I recommend this pro
$350
Nancy S.
02/2023
5.0
He knew what he was doing, was honest, and fixed the existing faucet, saving me the expense of buying a new faucet and paying him to install it. Really nice guy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Denis c.
01/2023
5.0
rep was timely, professional, and personable. A very good experience dealing with a difficult problem. tech. Billy I would highly recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$334
Lorraine W.
01/2023
5.0
Tim did the job. He assessed the situation and determined what the problem was immediately. He gave me options on how the repair could be done. The prices were fair. He completed the job when he said he would and showed me where the issue was and how he fixed it. He was very easy to talk to and made me feel comfortable. I felt very confident in his judgment and ability to do the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan S.
12/2022
5.0
Great work, efficient, timely, but expensive. I did not get another estimate however.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Betty H.
12/2022
5.0
The plumber was courteous and polite
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael S.
12/2022
5.0
They worked quickly and very effectively. All aspects of the repair were fully explained. Also, a second problem became apparent after the initial repair and they were able to make that repair on the same visit. I was very satisfied with the outcome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$925
joe p.
11/2022
5.0
Competent, clean and court eous.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Gerry W.
10/2022
5.0
The technician did an excellent and quick installation of a kitchen faucet. He also was a nice person.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
jennifer h.
10/2022
4.5
Had a great experience with Mr Rooter
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Jean S.
10/2022
5.0
Billy was the plumber that completed the plumbing task. He was punctual. Additionally, his plumbing knowledge and skills resolved my issue quickly. I will definitely utilize Mr. Rooter and Billy in the future, as well as recommend their service(s) to friends and neighbors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$676
Joe G.
10/2022
5.0
**Updated review** Tim ( the tech ) has a pleasant personality, works with costumer and get the job done. 10/15/22 The tech did leave the area in acceptable condition, He (Tim ) has a very pleasant personality, and I can not fully evaluate the work, I usually need time on it, but I think I may have a very slight leak still we are the work was done?
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
5.0
Yes, I recommend this pro
James R.
09/2022
5.0
My basement ejection pump burned out so I went on home advisor. Within two minutes Mr. Rooter call and Frank showed up an hour later he was very personable and told me he could replace it right away three hours later the job was done and I have my basement bathroom and laundry room up and running the price was well within what I expected and I should mention that this was on a Sunday. I would definitely recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,748
Pat L.
09/2022
4.0
ood job. Expensive
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jaime Q.
08/2022
5.0
Very professional Derrick and Brandon did an excellent job even stayed until late night and came back next morning to finish the job. I would recommend them anytime and so far no problems. Thank you Mr Rooter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elisabeth S.
08/2022
3.5
Pros: VERY fast response time. I had a small leak in the kitchen. It was not an emergency, but they had someone at my house in 2 hours even though it was a Saturday. The technician gave me an estimate, had all the parts, and fixed it in less than 2 hours. Work was fine. Cons: Very expensive. Replacing the drain, basket and trap cost $870. It was worth it to me for the speed, but I was quoted $480 from another company if I could wait a week.
Rating Category
Rating out of 5
quality
4.0
value
2.0
responsiveness
5.0
Yes, I recommend this pro
John M.
07/2022
5.0
Responded quickly to call and came as scheduled and worked with me throughout project and no surprises with original estimate
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
john G.
07/2022
1.0
Did not use them too pushy.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
RICHARD R.
07/2022
5.0
Matt was our plumber. Arrived on Saturday about 2 hours after our call about our flooded basement. He was friendly, knowledgeable and professional. Diagnosed the main line clog and cleared the line in an hour. We were lucky to have him!!