Mr. Rooter works 7 days a week, including Sunday's. There is no extra charges for weekend and night time service. All the prices are the same no matter what time we come out. Mr. Rooter Plumbing is a client focused company serving all of Suffolk and Nassau County. We're dedicated to providing top quality craftsmanship, customer service and professionalism on every project. Call today to see what expertise can do for the overall value of your project.
We do charge a dispatch fee of $83 for most visits but we do waive that fee when you go ahead with the service.
Thought the price was a bit extreme. I was told by other plumbers it was high even though they offer a little bit more service than others.
Rating Category
Rating out of 5
quality
4.0
value
2.0
responsiveness
4.0
Yes, I recommend this pro
kevin n.
11/2015
4.0
Jim came to my house and was excellent. he did all that i needed and i believe it was great quality work. Jim was extremely friendly and courteous. my only concern was the high price of the part that needed replacement (pressure sensor), so, i had extreme sticker shock. it was all in the estimate, so, the surprise was at the quote stage. the price was exactly as estimated.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
K L.
11/2015
2.5
Hired to install gas line for stove/oven. I told them the Town of Babylon had codes for gas line installation and to please check that they are providing the appropriate lines. The two men who showed up were very nice. They said they checked with their boss. Installed a flexible copper line. It was not the right line. I had to call and pay a different vendor who is a "certified gas plumber" to come in and re-install the line and perform the gas hook-up. Although they were very nice I would not use again since they are not certified gas plumbers and are not aware of Town Plumbing codes.
Rating Category
Rating out of 5
quality
2.0
value
1.0
responsiveness
3.0
Albert M.
10/2015
5.0
Knowledgeable, Professional, and was willing to work with my husband. Would recommend them. Alfred Monti
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert K.
09/2015
5.0
VERY courteous and professional, The technician repaired a broken pipe that others said could not be repaired. Avoided a $4,000 replacement with a $600 fix. EXCELLENT!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
josepk k.
09/2015
4.0
Courteous, prompt, professional was here an hour after contact on a weekend. A bit pricey though in my opinion.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Adam K.
09/2015
5.0
I am a court-appointed Guardian and when my ward's water heater broke, Mr. Rooter was a pleasure to work with and got the problem fixed as quickly as possible. They walked me through the entire process and helped prepare the necessary paperwork, something I really did not have the time to do myself. My ward didn't suffer any unnecessary inconvenience, and I got to do my job with little distraction. I highly recommend Mr. Rooter of Central LI, especially if you need a little extra guidance or service in getting the work done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mari C.
08/2015
5.0
A little pricey but excellent service and great job done
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Beverley D.
08/2015
5.0
They showed up on time and did a professional job and explained everything with options.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary C.
08/2015
5.0
Showed exactly on time ,very neat and professional,explained everything before repairs,I'm very pleased with the results and would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melinda G.
08/2015
5.0
very professional and honest. I would hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cory R.
08/2015
5.0
Came and gave FREE estimate. No bogus service charge. Came timely for estimate and repair. Replaced my main shut off as expected. Professionally run company - would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Arthur R.
08/2015
5.0
More than just satisfied. Extremely prompt, courteous workmen. Fixed problem. Estimate was on computer- extremely fair pricing. HIGHLY RECOMEND!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joan R.
07/2015
5.0
I was very satisfied with this company...courteous, punctual, efficient. I will use them again for future projects. I have already given their name and number to family members looking for plumbers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elias F.
07/2015
4.0
Plumbers were kind , courteous , neat and there work was professional .
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Michael G.
07/2015
4.5
Simply the best professionals I've ever hired through Home Advisor. They are knowledgeable, courteous, neat, thorough and take pride in what they do. I subsequently learned they were a bit pricey, but since they came and resolved the issue within a few hours and represented themselves extremely well , this was okay with me and I passed on shopping around for a better deal.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Fr. Michael C.
07/2015
5.0
Jim and Kenny were on time, neat, courteous and did a fine job. Mr. Rooter isn't cheap, but the fixtures are top flight and the installation was timely and expertly done. I intend to have Mr. Rooter do more jobs and have already discussed one with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Andrew W.
07/2015
4.5
Major clog in kitchen sink. Called at night and they were there first thing in the am on time. They had to cut the pipes to get access to the line. Clog finally cleared after numerous attempts. They installed a clearout line so any further issues could be addressed much more easily. The workmen were very courteous and considerate (with keeping the house clean) and explained the process along the way. Costs and options were explained up front which was good. Overall an excellent experience (or as good as it could be in this situation).
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Richard R.
06/2015
4.5
repairman was courteous and efficient and had the proper replacement parts with him would recommend this company to friends