Mr. Rooter works 7 days a week, including Sunday's. There is no extra charges for weekend and night time service. All the prices are the same no matter what time we come out. Mr. Rooter Plumbing is a client focused company serving all of Suffolk and Nassau County. We're dedicated to providing top quality craftsmanship, customer service and professionalism on every project. Call today to see what expertise can do for the overall value of your project.
We do charge a dispatch fee of $83 for most visits but we do waive that fee when you go ahead with the service.
Excellent customer service, communication, and most important performed the required installation properly and quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christopher M.
05/2016
5.0
Did a good job.would use again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Allen B.
05/2016
4.5
Be prepared to pay a lot for plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
5.0
Yes, I recommend this pro
Sharon P.
05/2016
5.0
Ed from Mr. Rooter Plumbing was on-time, explained everything that needed to be done and gave a price quote. Ed was professional and courteous. I would recommend them
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ron G.
05/2016
4.5
Professional and easy to communicate with.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Michael B.
05/2016
4.0
They were very responsive and thourogh in their estimates and diagnostics of the work that needed to be done
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Diane K.
05/2016
5.0
Got a lot of useful information from the technician about our heating system. He left area much cleaner than most past service people.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Steve C.
05/2016
4.5
New dishwasher didn't fit into place, the cutoff switch for that outlet didn't work so had to shut off all water to the house. Mr. Rooter found a technician to come to my house even though his day was over and he was going home. He was at my die within an hour, and finished work in another hour. Total price was given before any work started. In the end, a new pipe and cutoff switches were installed and now functional. Work done neatly. I don't know about prices, but what I was charged was not unreasonable for my situation. Give Mr. Rooter a try.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Reuben R.
05/2016
5.0
Very Professional !!! Very up to date with today's Technology !! Explained Job and took the time explain all aspects of the job !! From Office personnel to Techs .. They made your job priority !! The work completed was Awesome and Clean !! Absolute 5 Star experience !!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
william b.
05/2016
4.5
Derick showed earlier then expected, was very professional and did a great job with meticulous cleanup. I would refer to others and plan to have Derick back for another job. Paid more then expected, however was able to get a $35 senior citizen discount which helped.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jim K.
04/2016
5.0
I recently hired Mr. Rooter to supply and install a House Trap. The installation was successful but the lack of professionalism and pride in the installation by the original tech was bothersome. I called to complain and was connected to Krystina who was both courteous and understanding with my complaint. She immediately sent a new tech, Jim Deana to, âmake this right.â Jim responded on time and immediately fixed the problem to my satisfaction. He was very knowledgeable and concerned that I was completely satisfied with the repair. It is obvious that this company is very concerned about customer satisfaction and should be very proud to have such positive and professional representatives like Krystina and Jim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sunil M.
04/2016
4.5
Good, prompt service and knowledgible staff. Bit expensive but reliable..
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Diane D.
04/2016
5.0
they come in a timely manner ,professional and the plumber was very knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Diana T.
04/2016
4.5
Good ,clean, and fast work.
Rating Category
Rating out of 5
quality
4.5
value
2.5
responsiveness
5.0
Yes, I recommend this pro
Charles I.
04/2016
5.0
Contacted them in early afternoon. They called back in minutes, made appointment for next day. Person was there earlier than expected. Very professional, Did a great neat job, would use again. A+
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles S.
04/2016
4.0
very personal tech. Did work in a timely manner and neatly Responded in less than 24hrs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Anthony S.
04/2016
0.5
pricing about double, work was not top nouch, next day same link, called Plummer from yellow book, he charged half the price, added some piping that he thought would help, again all for about haif the cost