Mr. Rooter works 7 days a week, including Sunday's. There is no extra charges for weekend and night time service. All the prices are the same no matter what time we come out. Mr. Rooter Plumbing is a client focused company serving all of Suffolk and Nassau County. We're dedicated to providing top quality craftsmanship, customer service and professionalism on every project. Call today to see what expertise can do for the overall value of your project.
We do charge a dispatch fee of $83 for most visits but we do waive that fee when you go ahead with the service.
Dave was very friendly and seemed competent, but the repair seemed quite expensive. I had no time to comparison shop, so I don't know what others would have cost. I needed the repair done right away and he came the day I called on a weekend and returned early the following morning to complete the job.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Frank H.
10/2018
5.0
Technician Derick was very professional and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris C.
10/2018
4.5
The plumber who did the repair was very courteous and professional. The work done was of excellent quality. I thought the cost was a little on the high side ($400 for an hour of work with minimal parts).
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Lorene G.
10/2018
5.0
Very prompt, professional and honest. Thank you Eddie!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kim K.
10/2018
4.0
Lots of communication. Can repair the problems quickly the same day. Be alert on appointment dates.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John W.
09/2018
3.5
My problem surfaced late on Saturday afternoon, the tech arrived within two hours of my initial phone call. The cost I thought was a little high, but then it was a Saturday. Important to note that I was given three quotes/options for the type of work to be completed prior to the service.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Freddy S.
09/2018
5.0
Excellent just a bit pricey
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Michael S.
06/2018
5.0
Fast and well done. Clean and courteous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
David P.
05/2018
3.0
Customer service was good. I felt that I was overcharged for the job but they worked with me and reduced the price. Overall this was a good company.
Rating Category
Rating out of 5
quality
4.0
value
2.0
responsiveness
4.0
Yes, I recommend this pro
Richarr M.
05/2018
5.0
We’ve had the team in a few times for leaks, upgrades and installation. Great work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Heawon H.
04/2018
5.0
The technician was very friendly and explained everything. The company was very responsive to my call and let me know when the technician was on the way. Very professional in every way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ann S.
01/2018
4.0
None
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Susan R.
01/2018
2.0
they might be great for plumbing, but if you need work on an oil burner system, not good. When you tell them you have problems after the supposedly serviced your burner, they avoid contact with you.
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
0.5
Stephen W.
10/2017
5.0
Because of the size of this project, they offered a reduced rate
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John O.
10/2017
5.0
Great Experience Top notch from beginning to end
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennis s.
10/2017
0.5
they come to your house with no idea what your going to pay and you feel almost obligated to use them for something. Also the plumber did not install the same two valves and I had to redue the drain on properly
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Eric V.
09/2017
5.0
See Review
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brenda R.
09/2017
5.0
We had an overall good experience for what we thought we needed the project got alot bigger but they help me understand everything we needed. Everything been running smooth since. Satisfied 😊
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul L.
09/2017
5.0
price was high otherwise excellent service
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Thomas T.
09/2017
4.5
Appointment was scheduled & office called to let me know when tech was on his way. Robert was polite & efficient. Job completed !
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Dawn F.
09/2017
5.0
Very polite, informative and skilled. Technician didn't leave until my drain was cleared.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Susan M.
09/2017
5.0
Matt, the technician sent, arrived lightening fast. My home had a leak form an unknown source. Matt went above and beyond to get to the source of the problem while avoiding damage (not always possible with leaks in the home!). He could have a second career as a contortionist. Price was excellent, service warm and friendly, and I knew exactly what to expect every step of the way. Use this company. You will not be disappointed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edward F.
09/2017
4.5
Arrived within projected time frame. Solved our problem. Courteous, knowledgeable, careful in our home. Very satisfied.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Mike N.
09/2017
5.0
Was done right the first time!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Mel B.
09/2017
5.0
They were great! They have the technology to let you know where they are when en route.