Superior Plumbing & Rooting Service, Inc.

well, sewer cleaning company, gas leak repair service,

About us

No matter where you live in western NY, Superior Plumbing & Rooter Service, Inc., is your first choice for all plumbing and sewer needs. We specialize in rooter services, emergency sewer and drain cleaning, sewer replacing and repair, under ground water line installation without digging re-piping of water and waste lines, water jetting sewers, waste lines sewer, drain cleaning storm sewer, bubbler installations and video camera inspection of problem lines. We are available 24/7 for any plumbing emergency. We offer a courteous staff and fast, reliable, quality work at reasonable prices. also installing bubblers. Call us today.

Business highlights

27 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8128 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Showing 51-75 of 128 reviews

Aaron W.
01/2020
5.0
Came out to assess the situation and made recommendations to have tub caulked better for no charge free estimate. Very honorable. Made sure there were no leaks in plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Noah F.
01/2020
5.0
Fast, friendly, and professional - all during an emergency.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$370

Sharon B.
01/2020
5.0
Our plumber Chris was very professional, kind and knowledgeable. He took the time to explain our situation with our pipes and made sure everything was in fantastic shape before he left. I would highly recommend Chris and Superior Plumbing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$360

Frank Y.
01/2020
5.0
Dean was quick to respond to my request to install a backup sump pump. Chris came out gave me an affordable and fair quote and did an impeccable job! Was highly knowledgeable and professional. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel P.
01/2020
5.0
very polite and friendly workers

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,450

Del B.
01/2020
4.5
clean prompt response

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$325

Jan L.
12/2019
5.0
Very thorough with explaination on issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Steve R.
12/2019
5.0
Dean contacted me quickly and had Jose come out in about one hour. Happy with the customer service, response time, and work done.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$180

David R.
12/2019
5.0
I originally was unhappy with the price but after a conversation with the owner I was granted a credit. The company otherwise was very professional, friendly and completed the service which was needed. The company made efforts to follow up on my prior review and based on this follow up alone (highly unusual) I would have to say they went out of their way to satisfy my service needs. Overall I adjusted my ratings to 5 based on the effort shown by the owner and his worker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$370

Brian B.
11/2019
3.0
They showed up quick and ready to get job done and gave some tips to stop the problem from reacuring

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan L.
11/2019
5.0
Jose was great. On time. Job done right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

MARY Z.
11/2019
5.0
Chris arrived within an hour as promised. He was professional and courteous. He resolved my problem in a timely manner. I would certainly recommend Superior Plumbing and the tech, Chris. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$175

Fred M.
11/2019
5.0
Dean contacted me almost immediately. He had someone out within one hour even though it wasn't an emergency. Jose came out and worked extremely hard to get through a huge blockage in my main sewer from tree roots. I couldn't believe what he pulled out. This was on a Saturday afternoon. By Monday morning the crew was out there, had the utility lines marked, and relined my main sewer. They finished by 4pm just as Jose had figured and explained to me. Very professional job. They were courteous, knowledgeable, hard working. Great job !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,800

Gary K.
11/2019
5.0
Very prompt and Jose was very friendly

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

James H.
10/2019
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ella S.
10/2019
5.0
Hosea was prompt, professional, and possess interpersonal skills. A job well done. If I have to use Superior Plumbing services again, I will request Hosea.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

gary d.
10/2019
5.0
tis company is so good and very perfectional .they checked all our pluming and where thousands of dollar's cheaper, and when the issue turned out to be a someone else's problem. They took there problem for them. Just greet company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Bonnie S.
09/2019
5.0
Such a professional, clean job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,400

Michael F.
08/2019
4.5
Prompted, informative ,not pushy. A little expensive but I guess they all are.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$250

Carmen O.
08/2019
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom L.
08/2019
5.0
It included advice on how to perhaps avoid future service calls

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Martin L.
08/2019
3.0
Updated: After giving a low rating for *value for money* Superior called me and offered a partial refund. I have upgraded the rating accordingly. Chris is a good plumber, but he does not set the prices, his boss does. I will definitely look for more reasonable pricing next time I need plumbing work done.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

$1,500

Contact information

168 Cemetery Road, Lancaster, NY 14086

http://www.superiorplumbingwny.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

well,
sewer cleaning company,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Superior Plumbing & Rooting Service, Inc. accepts the following forms of payment: CreditCard
Yes, Superior Plumbing & Rooting Service, Inc. offers free project estimates.
No, Superior Plumbing & Rooting Service, Inc. does not offer eco-friendly accreditations.
No, Superior Plumbing & Rooting Service, Inc. does not offer a senior discount.
Yes, Superior Plumbing & Rooting Service, Inc. offers emergency services.
Yes, Superior Plumbing & Rooting Service, Inc. offers warranties.

Contact information

168 Cemetery Road, Lancaster, NY 14086

http://www.superiorplumbingwny.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day