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AIRE HEATING SERVICE INC
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Additional address: 1560 Harlem Rd., Cheektowaga, NY 14206.
Business highlights
48 years of experience
Services we offer
BOILERS. PURE AIR PHI-CELL, DUCT CLEANING., HEIL & WEIL MCLAIN DEALER. FORCED AIR ZONING MASTERS, INDOOR AIR QUALITY SPECIALIST, REPAIR & INSTALL ALL MAKES & MODELS HEATING & COOLING EQUIPMENT, SERVICE
Accepted Payment Methods
- CreditCard
Reviews
4.47 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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71% | ||
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29% | ||
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Showing 1-7 of 7 reviews
Donna M.
Aug 2010
Aire's servicemen have always been professional and courteous. Our problem came with the AC the first year after having it installed. The first time we turned it on for the first three years, it didn't work! The fourth year, same thing and I had had it. I wanted a new unit. They came with the owner of the company and the rep from the manufacturer of the unit itself. This time the unit was finally fixed although I admit I cross my fingers each time I turn it on for the first time in the season. Our furnace as fine until last year. A service man came out, looked it over, recommended the fix that would cost about $2000. He did not have the parts and scheduled a different time. On the schedule date a different repair man came and looked at our problem, read the notes the first repairman left and didn't understand why he made the decisions he did. He insited we do something else and again, couldn't do it at that visit, we needed another one. One of the visits - no one showed up and I had it, again. I called the company, and politely but forcefully told them I had had it and someone better be here first thing the next morning or I would be joining Angie's List and leaving my story there and hiring another company. My biggest concern is that the repair that we needed should have been part of our original install. Plus our repairmen didn't seem to be on the same page in terms of training. I received immediate service after my call and one of the supervisors came to do the work himself. I reiterated my concerns about their people being on the same page, and the need for follow-through with their sale and product recommendations. They listened to my concerns politely and apologized for our inconvenience. Everything went well and I will give them one more chance - which, hopefully now, I will not need. I'm not a foot stomper or a high maintenance customer. It was difficult for me to stand my ground and express my concerns, but I'm glad I did.
Michael V.
Nov 2009
They come out very promptly. They show up when they say they are going to show up. They do a real nice job. They have kept our older furnace going. The guy that came last year tried to sell me a new furnace, but I declined. I haven?t had anyone else from that company try to sell me a new furnace.
Isabel V.
Jan 2009
Everything went well. They have a great service. They are very helpful and professional.
PATTY G.
Nov 2008
Existing furnace went kaput. Received a few estimates. Arrived promptly. Installed professionally.
DOROTHY S.
Jun 2007
We have used them in the past and have not had any problems. They are responsive when we are in a crisis situation and they answer all of our questions. I would recommend them because their prices are reasonable and the staff is knowledgeable and professional. They do a great job.
Homeowner
Jul 2006
We have used Aire Heating Service for years. Even though the price is a little high they do great work and have a very friendly and polite staff.
Homeowner
Jul 2006
The installation went fine but then a few months later a plastic part broke on my A/C unit and Aire Heating Service accused my young grandchildren of breaking it. This is not true; I do not allow the kids in the basement. It was under warranty but they charged me for a service call. I am very disappointed.
Response from AIRE HEATING SERVICE INC
"MY NAME IS DAN CREEK (OWNER). THE PLASTIC PART IS OF A CONDENSATE PUMP THAT WE INSTALLED BUT IT IT INDEPENDENT FROM THE A/C UNIT. AS THE MEMBER MENTIONED, IT WAS A FEW MONTHS LATER WHEN THE UNIT'S BASE WAS CRACKED WHICH CAUSED WATER TO LEAK OUT ONTO THE FLOOR WHICH IS WHY SHE CALLED US. BECAUSE IT WAS IN USE FOR AWHILE AND WHEN WE ARRIVED IT WAS CRACKED WE HAD TO ASSUME THAT SOMEONE MUST HAVE BUMPED IT. ONLY BECAUSE WE HAVE NOT BEEN THERE. IF WE DID CRACK IT, THE MEMBER WOULD HAVE CALLED US A LOT SOONER THAN A FEW MONTHS LATER. I KNOW WITH CONFIDENCE THAT OUR TECHNICIAN MAY HAVE ASKED IF THERE ARE CHILDREN THAT PLAY IN THE BASEMENT THAT COULD HAVE POSSIBLY BUMPED IT. ONLY ASKING IN ATTEMPT TO FIGURE OUT HOW IT BECAME DAMAGED. WE WOULD NEVER OUTRIGHT ACCUSE ANYONE WITH OUT SEEING WITH OUR OWN EYES. WE STILL COVERED THE PUMP UNDER WARRANTY AS THE MEMBER MENTIONED WE ONLY CHARGED HER A SERVICE CALL IN ORDER TO BE ABLE TO PAY OUR EMPLOYEES. WE CERTAINLY DO APOLOGIZE TO THE MEMBER IF WE MADE HER FEEL LIKE WE WERE ACCUSING HER GRANDCHILDREN. THE PUMP HAS A 1 YEAR WARRANTY AND THE A/C HAS 5 YRS PARTS & LABOR. WE HOPE THE MEMBER RECONSIDERS USING US AGAIN IN THE FUTURE. WE DO NOT WANT ANY OF OUR CUSTOMERS TO EVER FEEL THIS WAY. THANK YOU. DAN CREEK (PRESIDENT)"
Licensing
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FAQ
AIRE HEATING SERVICE INC is currently rated 4.4 overall out of 5.
AIRE HEATING SERVICE INC accepts the following forms of payment: CreditCard
No, AIRE HEATING SERVICE INC does not offer free project estimates.
No, AIRE HEATING SERVICE INC does not offer eco-friendly accreditations.
No, AIRE HEATING SERVICE INC does not offer a senior discount.
No, AIRE HEATING SERVICE INC does not offer emergency services.
No, AIRE HEATING SERVICE INC does not offer warranties.