Custom Security & Communication Systems, Inc.

alarm system, central vacuum cleaner, computer repair expert,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Custom Security and Communication Systems, Inc. is a dynamic, locally owned and operated business. Its president, Norm Bauman, began learning the business at his fathers knee, assisting his dad with alarm installation since age ten. In the early 1980s, Norm also worked for other security companies across New York State, gathering knowledge and honing his techniques. Seeing a need for reliable installation methods and more individualized customer service, he formed his own company, Custom Security Systems, in 1984.

Business highlights

41 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.9140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 51-75 of 140 reviews

TINA M.
03/2021
4.5
Very professional, reliable and great work at reasonable prices.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Art M.
02/2021
5.0
Norm is nothing less than tremendous. I contacted him after numerous missed appointments by The Geek Squad, to wall mount and install my parents Smart TV. He is a strong communicator and his follow-through was great. He is conscientious, clean, professional, intelligent and friendly. We were lucky to find him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

John H.
01/2021
5.0
The final product exceeded our expectations for quality of sound - it's awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin D.
12/2020
5.0
He went over and neon. One thing we had him do was set up a antenna, we knew from the start where we live it may not work as well as we wanted. He could not get 2-4-7, but did get 32 channels . He worked on it for hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$850

Lana S.
11/2020
5.0
I'm extremely happy with work,that Norm done. The installation of 65inch TV was flawless .Job was done professionally and neat. Highly recommend custom security company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank D.
09/2020
5.0
Norm was very professional, but also very personal. He explained how he was going to due the job, but also the reason for doing it that way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$891

Elaine P.
06/2020
5.0
He was prompt and very professional. He was very thorough in completing the work. Made sure everything was working good after antenna installation. Would recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary D.
06/2020
5.0
Norm was very nice and helpful and answered questions above and beyond the call of duty! Was a very positive experience thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill S.
05/2020
5.0
Recommendation for Custom Security and Communications: Norm Bauman did a custom design, procure and install of a TV/internet/ TV Antenna/WiFi system within my home. I found his design included only high-quality components from proven manufacturers with the expectation of utilization for many years to come. I found the installation workmanship was neat, clean and was far above normal contractorsâ standards. I would recommend Custom Security and Communications to any friend or family member.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,950

Gary G.
05/2020
5.0
Jason was very well versed in the project, had no wasted motions.Job accomplished very quickly and well.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$50

Sallie G.
04/2020
5.0
Very nice..would recommend for any electronic needs..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim B.
04/2020
5.0
Courteous, responsible, and knowledgeable, I d recommend them to anybody.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy n.
01/2020
5.0
Norm was very knowledgeable and efficient to work with. We would highly recommend his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe M.
12/2019
5.0
Norm is very professional and knows what he is doing!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

George H.
12/2019
5.0
He was courteous and efficient, excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gregory E.
11/2019
5.0
Norm was very professional and the antenna install was perfect. We are extremely happy with the 50 channels the new antenna can access. Would highly recommend Norm for anyone who wants to cut the cable and watch free TV. Our new antenna system will pay for itself in about 6 months with the savings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

richard c.
11/2019
5.0
Norm is very professional, friendly, and knowledgeable. His experience is obvious! His original purpose was to install a new antenna (which he did), but he went above and beyond by setting up a new receiver for us. Can't wait for him to install new speakers for surround sound!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Valerie A.
10/2019
5.0
We actually had security cameras installed at both of our houses about a month ago. We wrote a review back then ... so this is a follow up to that review. Now that we've had the system for about a month, we want you all to know that we continue to be very happy with this product and the work done by Norm. These cameras have provided us an extra sense of safety beyond our original reason for installing them. During storms, we can easily see what damage (if any) was done around our yard. We can look to see who is at the door before we answer it. We can look at the 3 gates in the dog kennel, to be sure they are closed before we let the dogs outside. We can see the beautiful mums blooming on the side of the house, that previously we could only enjoy if we walked outside and walked to that side of the house. And while I'm away at work, I find extra comfort in being able to look at the home cameras, and be comforted that everything is "ok". When I've shown other people this system, they remark at the clarity of the cameras. You really won't be disappointed with this product or this company ... at least our family isn't.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel M.
10/2019
5.0
Did high quality work and would recommend the company to other people.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Valerie A.
10/2019
5.0
We hired this company to install camera systems in two homes. He listened to our criteria and concerns, answered our endless questions, he was meticulous with his instillation, he was polite, picked up after himself ... double checked everything ... and made sure we understood how to work the system

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine P.
09/2019
5.0
We needed to have our outdoor antenna mounted up high on a pole and that is what he did. Tonight during the thunder storm a train also went by and NOTHING interfered with our TV signal. Now we get 45 channels on each of 4 TV's. This antenna will pay for itself in a matter of months. We don't watch a lot of TV but it was wonderful to be able to watch tonight and not loose our signal We may have them back at a future date to install some cameras for our driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$908

Sarah K.
09/2019
4.0
They did a good job fixing my problem. I am still having some trouble but I think the problem is with the leaves on the trees so I have not called them back. That is not their fault.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bill K.
09/2019
5.0
no comment provided

Rating CategoryRating out of 5
quality
5.0
value
1.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 580, Grand Island, NY 14072

www.customsecurecom.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
12000027408
Trade License Expiration
07/06/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

alarm system,
central vacuum cleaner,
computer repair expert,
tv antenna service,
handyman service,
home theater designer,
home automation expert

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, Custom Security & Communication Systems, Inc. offers free project estimates.
No, Custom Security & Communication Systems, Inc. does not offer eco-friendly accreditations.
No, Custom Security & Communication Systems, Inc. does not offer a senior discount.
No, Custom Security & Communication Systems, Inc. does not offer emergency services.
No, Custom Security & Communication Systems, Inc. does not offer warranties.

Contact information

PO Box 580, Grand Island, NY 14072

www.customsecurecom.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed