the work was done promptly and correctly. their price was reasonable.
Description of Work: We had a clogged drain. The people from Jensen took our phone call and came promptly. Their man was professional, polite and answer all our questions. The problem was fixed within an hour of our call. Their price was reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Rachel L.
06/2015
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
I called Jensen Plumbing because our furnace was not working. They called me back and came right away to figure out the problem. It turned out to be a problem with a furnace value and thermo coupler. They serviced the boiler to get it working, so we had heat again. I was very happy with their work, as I have been when they have come in the past, very professional and quick to respond to plumbing problems as well.
Description of Work: Jensen Plumbing came to fix our furnace, replaced a valve and other parts to get it working again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$885
Loretta S.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
They are reliable. They are in the area and I just have a lot of faith in them, because I've had them in the house before they did the work. They show up when they are supposed to. They are just very reliable. And if there is ever a problem with the work, they will come back in and adjust it.
Description of Work: I've used them several times. They've done a repair on a leak on the feeder to the furnace. It was a different type of issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Loretta S.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
They are very good. I've used them several times. They are local, so I know them here in the area. They are reliable.
Description of Work: I used Jensen Plumbing. It was a repair for the furnace. One of the feeders into the furnace was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Frances R.
06/2014
5.0
plumbing
 + -1 more
They responded immediately to our call, were very professional, neat and clean.
Description of Work: Fixed faucets and water pressure in bathtub/shower and adjusted shower faucet in main bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Cynthia C.
06/2014
5.0
plumbing
 + -1 more
I've used them many times, they have keys to the house. Everything works fine now. I just think they really overcharged me. Otherwise, I'll be calling them again
Description of Work: performed service and provided parts (minor) on 2 toilets.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Giselle H.
06/2013
5.0
plumbing
 + -1 more
He was extremely prompt, courteous, and honest. He does good work.
Description of Work: Fixed and replaced leaking sinks. And replaced cartridge in bathroom faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$228
Walter Y.
04/2012
5.0
plumbing
 + -1 more
They were fast and had quality prices. They were very good and punctually and very responsive. I would recommend them to anyone, they are great!
Description of Work: They fixed leaky faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BARBARA J.
10/2011
5.0
plumbing, drain cleaning
 + 0 more
I've used Jensen several times, and have always been extremely pleased. They respond quickly, and are very competent and professional. Once they fixed a toilet that was leaking from the base. Another time they stopped a leak in my bathroom faucet (which was not a modern standard faucet so they had to go to a plumbing parts store and go through a box of parts there to find parts which would work).
Description of Work: I've used Jensen several times, and have always been extremely pleased. They respond quickly, and are very competent and professional. Once they fixed a toilet that was leaking from the base. Another time they stopped a leak in my bathroom faucet (which was not a modern standard faucet so they had to go to a plumbing parts store and go through a box of parts there to find parts which would work).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Laurel G.
05/2011
5.0
drain cleaning
 + -1 more
I was pleased about their services. They were here for about 15 minutes job so I think it was a little pricey.
Description of Work: I used Jensen Plumbing and Heating about three weeks ago for some plumbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BARBARA J.
10/2010
5.0
plumbing
 + -1 more
They answer the phone or if they're not there, they call back and come out quickly. They're reasonably priced and they're everything you could want a plumber to be.
Description of Work: I use them for plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hallie B.
05/2010
5.0
plumbing, drain cleaning
 + 0 more
These guys are wonderful. Lots of contractors have done work for me, and this is the only company of any kind that I can recommend without any sort of reservation.
Description of Work: Most recently, Jenson repaired broken (very old) pipes in my basement and snaked a drain. In the past, they replaced all of the plumbing in my kitchen and in three bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Joseph H.
12/2009
4.0
plumbing
 + -1 more
He answered the call in a timely way and he responded positively to doing the work. He was very busy, but he did it all in a timely way and we were satisfied with the work. He is kind of expensive, and we were a little surprised at how much it cost. He charged us almost $1000 and it took them like an hour and a half to do.
Description of Work: Jensen Plumbing & Heating fixed a leak in a pipe.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Martijn V.
09/2009
4.0
plumbing, drain cleaning
 + 0 more
After failing to snake and unclog it myself, I called this plumber after looking it up here on Angie's list. Called late afternoon for an appt the next morning. The plumber arrived on time, had the neccessary equipment (electrical snake, drain vavcuum, etc) and removed a nasty clog / hairball from deep inside the drain. At $135 probably not the cheapest, but sure worth the money.
Description of Work: Unclogged the drain for the faucet in the bathroom
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$135
Beryl F.
07/2009
5.0
plumbing
 + -1 more
I called on Monday morning and left a message on Jensen's answering machine and received a call back within the hour. Mike was courteous, responsive and professional. He was able to come to our home that afternoon (on our schedule)and unclogged the toilet almost immediatley. The whole job took about 20 minutes and he cleaned up!. Would definetly use his services again.
Description of Work: Unclogged toilet on the 2nd floor of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
BARBARA J.
12/2008
5.0
plumbing
 + -1 more
He returned my phone call promptly, scheduled an appointment for only a few days away (he would have come on an emergency basis if necessary, but it wasn't an emergency), showed up exactly on time, and did the job in an extremely knowledgeable and professional way. Plus, he was a really nice guy! I'd recommend him in a heartbeat.
Description of Work: Fixed damaged housing (in a non-standard-brand faucet) which was causing a leak. He had to take the faucet with him to some plumbing suppliers in order to get the new part, but he found it and installed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
LAURA K.
12/2008
5.0
plumbing
 + -1 more
One of our toilets didn't drain correctly and we thought something might be stuck in the drainpipe, so we called Jensen Plumbing. Mike came promptly and said that it was a water pressure problem which could be fixed by replacing some parts in the tank. He said either he could do it or my husband could do it if he's handy (he is) and save the money that way. My husband said he'd fix it himself. When I asked what the charge was for the call, Mike said, "Nothing. I didn't do any work." I could have fallen on the floor. That was a first! PS: My husband fixed it as suggested and it's working fine now. We'll now call Jensen Plumbing for any plumbing problem.
Description of Work: Diagnosed a toilet drainage problem correctly.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danielle B.
11/2008
5.0
plumbing
 + -1 more
They came over, listened for the leak and gave me some suggestions. I had to move a cabinet before they could do the work. The day it was moved I called to let them know and they came right over. They were friendly, nice and answered all my questions. They also did a good job. They didn't gave me a range for my estimate and the final price was less than other estimates I received. I think they were more fair about pricing because they waited to see how much time it would take.
Description of Work: They replaced the waste pipe for a second floor tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$515
Mark M.
11/2008
1.0
heating & air conditioning/hvac
 + -1 more
They offered an explanation that they were shorthanded and that they would make the appointment the next day, with no consideration that I had taken a day off from work to get this done.
Description of Work: No services were performed, as they called me at 2:10 PM to let me know that they would not make a 10:30 AM appointment. I had called their offices at 11:15 AM to check and got an answering machine.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
MURRY G.
03/2008
5.0
plumbing
 + -1 more
I thought the pricing was a little high, I would probably use them again. They were pleasant enough and professional.
Description of Work: They fixed a leaky faucet. They also replaced the diverter in the shower, and replaced some valves as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John H.
05/2007
5.0
plumbing
 + -1 more
After the problem was defined, the first info he requested was model and serial number so he could check the warranty. I would guess most wouldn't take the trouble. He showed up on time (within hours), replacement completed very quickly and cleanly. Price seemed reasonable.
Description of Work: Replaced a water heater which had lost its bottom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$925
DIANE C.
05/2007
5.0
ceramic tile, plumbing
 + 0 more
Mark Jensen returned my call the following day, was available in a few days, and arrived when he said he would. He performed the work quickly and left my bathroom clean. The problem was taken care of with a minimum of fuss and I was very pleased.
Description of Work: Replaced the inner workings of the toilet and tighted bolts that attach it to the floor. Replaced ceramic cartridge on bathroom sink faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Perry K.
03/2007
5.0
plumbing
 + -1 more
My sprinkler system was not turned off and some pipes burst over the winter. My husband was out of town and it was a Saturday. He called within 1/2 hour; came in 10 minutes and found my shut off valve. DID NOT CHARGE ME and gave me a referral for a sprinkler guy. Nice, courteous and upstanding! I now have a plumber I can trust.
Description of Work: Shut off a water valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
VERA M.
03/2007
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
It was an emergency in cold weather and they were there right away and took care of everything. I have used them for years and they always give great service for plumbing and heating.
Description of Work: They fixed my gas furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
THOMAS M.
02/2007
4.0
plumbing, drain cleaning
 + 0 more
When we called they came right away. On time. They were very courteous, nice. We had a little trouble with water running, we called them out and they came the next day and fixed it. We haven't had any more problems. Can't remember cost.
Description of Work: One of the toilets was blocked, they snaked and removed the clog. Put in new innards into the tank itself.
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Service Categories
Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Ceramic Tile
FAQ
Jensen Plumbing & Heating is currently rated 4.9 overall out of 5.
Jensen Plumbing & Heating accepts the following forms of payment: Check