H2O TO GO

Water Filtration and Softening

About us

H2O to GO in Las Vegas is a water treatment company that offers water softeners, water conditioners, water refiners, no salt systems, alkaline water machines and reverse osmosis systems that are custom built with the most advanced technology the industry has to offer.

Business highlights

38 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Sales, repairs and installations of water conditioners and reverse osmosis systems, filters, salt & potassium deliveries.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.8108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 76-100 of 108 reviews

Diana M.
06/2016
2.0
water softeners
  + -1 more
unknown
Description of Work: They installed their system and included a one year supply of soap, laundry, dishwasher detergent, cleaner, glass cleaner and a useless hotel package. It was high pressured sales and the freebies were not necessary. |I paid way too much and financed part of the purchase BUT they don't tell you the high interest rate when you sign up. |In 2015 I have purchased a new home and got a better system from another company for one third less the price of H2O to go.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$5,000

Response from H2O TO GO
It is disappointing whenever someone is not completely satisfied with H2O to GO. We strive every day to provide the best possible sales and service of water treatment equipment for the Las Vegas area. When we fail to meet a customer'[Member Information Removed] expectations, it is important for us to know. As part of our checks and balances, any purchase that is financed will be verified by a third party finance company, This insures the customer fully understands all terms and conditions. In this case, according to the reviewer, there was some kind of misunderstanding. We've notified the proper department of this event so it may not happen again. Whether it is a basic softener or the top of the line refiner, which this reviewer bought with all the extras, H2O to GO'[Member Information Removed] goal is 100 percent satisfaction for each and every one of our thousands of customers before, during and after the sale. We regret any inconvenience or frustration that this reviewer experienced.

arthur R.
05/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Shirley J.
01/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: Change water softner filters.
Rating CategoryRating out of 5
Yes, I recommend this pro

Candice C.
01/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: Salesman, Eric, was very professional and informative. We were able to make the great educated decision to purchase our SSR whole home water conditioning system. We are already noticing an amazing difference just two days after installation. Also, our installation was complete just a few hours after purchase. Excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George M.
10/2015
5.0
plumbing, water softeners
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol D.
10/2015
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: They installed a new water softening system and a new RO system. My household water is 78% pure now and the Ro system not only provides added magnesium and calcium but the water is alkaline which is very important to me. I tell friends you could drink from my toilets if you want. But the RO water is the best! My 10 yr old grandson even said the water tastes so good! This was an investment but I think well worth it! Best system ever.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Brian M.
09/2015
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Representative looked at my 20 year old non-working unit without shaking his head or casting aspersions and professionally analyzed the problem(s). He told me what I could fix, and what it would cost, with no pressure to buy new. In fact, he analyzed our water and commented that quality was pretty good for unsoftened water. I decided to buy new anyway, based on the age of my unit and the reasonable cost of an upgrade. It was a very good decision. A new Custom 3000 was installed quickly the next day, and our efficient, courteous plumber even fixed a nearby outdoor faucet (no charge) where I had noticed a slow leak. My new unit works like a charm. We noticed the difference immediately, particularly while showering. I'll call H2O to Go with any future softener needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

GARY W.
08/2015
4.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Water softener system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Ladis A.
08/2015
1.0
plumbing, water softeners
  + 0 more
.
Description of Work: The sales people came out, immediately they started with some stuff that didn't make sense. How they're system is not a water Softner but it uses salt..... |At the end the price was $10,000 but if I give three people names that want to buy a system they would cut the price in half to $5000. That just doesn't make sense. |Definitely not happy with them.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$5,000

Response from H2O TO GO
This is a regretful review. We do realize that we are invited guests into every potential customer's home. We also realize that it is our obligation to act with honesty and integrity. It is never our intention to upset or leave anyone with a bad impression of H2O TO GO, but rather try to offer services that may improve their lives. We are not sure what happened in this case because we never got the opportunity to offer our services. Even though there may be other companies that sell systems for $10,000, we do not. We do offer many different types of systems, some that use salt and some that do not. It can get confusing, so my guess is that our sales people could have done a better job explaining them. May we offer our sincerest apologies to this reviewer?

Eric H.
01/2015
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Installed softener, as spec'd

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Charlene C.
06/2014
3.0
water softeners
  + -1 more
unknown
Description of Work: We had H2o to Go to install a RO and Water softener system. The install went smooth. The problem we're having is the water coming out of the RO is cloudy. We called the company and they came out promptly. But the problem didn't get fixed. We were given a lame excuse as to why. The water is still cloudy to this day. We haven't been given a reason why.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$50

Edward S.
05/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: Service system, change filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan G.
05/2014
5.0
plumbing, water softeners
  + 0 more
Very happy with results
Description of Work: Replaced water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Nancy G.
05/2014
5.0
plumbing, water softeners
  + 0 more
Excellent.
Description of Work: Check ro system and changed filters and checked softener system in our rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robert C.
04/2014
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Installed a water treatment system and RO system under sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Anthonia N.
01/2014
5.0
water softeners
  + -1 more
It went great!!
Description of Work: They came to install in time and finished in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,100

Barry D.
07/2013
5.0
water softeners
  + -1 more
unknown
Description of Work: Had a ECE salt free system installed and it is great. I have used h2o to go before as well as my parents used them as well. Very good experience all around. I recommend H2O to go as well as getting a water filtration system in Vegas
Rating CategoryRating out of 5
Yes, I recommend this pro

Robie D.
02/2013
5.0
water softeners
  + -1 more
See above
Description of Work: We were impressed with the apparent honesty of the sales rep. and knew our water was quite "hard". We called later the same day and ordered their mid range system with reverse osmosis for drinking water. The plumber was here the next day and installed the system in approximately 2 hours. He was efficient and knowledgeable. We are now enjoying soft water and good drinking water. No more plastic water containers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,950

Kathleen W.
05/2012
5.0
water softeners
  + -1 more
They were excellent.
Description of Work: I used H2O To Go to purchase and install a water softener system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gordon F.
04/2012
5.0
water softeners
  + -1 more
Excellent.
Description of Work: Replaced old water system that was over fifthteen years old with more modern system. They replaced the old system on the same day of the intial appointment. We found Eric very knowledgeable about the water conditions here in Nevada and the system best suited for our situation. The installer, Jason, was prompt and efficient and explained the new system thouroughly. H2O to Go service is excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

BILL B.
07/2006
5.0
water softeners
  + -1 more
Being new to Las Vegas and Hard water I was a little nervous calling the number that was on the water treatment equipment I found in the garage. But I couldn t stand the hard water any longer. To my relieve it turned out to be one of the best experiences I have had with a service company here in Las Vegas. The price seemed right, they delivered what was promised and best of all they gave me a time so I didn t have to wait for them all day.
Description of Work: They replaced a TFC Membrane some Filters and explained the water softener to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

SHELAGH B.
05/2006
5.0
plumbing
  + -1 more
H2O To Go installed a great water system. The guys that did the installation worked like crazy and I mean they installed the system fast. I thought that they had an honest crew and was knowledgeable. I am really happy with this system and I have not had any problems with it at all.
Description of Work: They installed a water treatment system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

05/2006
5.0
water softeners
  + -1 more
H2O To Go provided us with fast, prompt service. This was the first time I had used this company. I did have a similar system in my old home and so I kind of knew what to expect; however they surpassed my expectations. We thought that they were very clean in their installation process and also respectful of my home.
Description of Work: They installed a reverse osmosis system and also a water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOROTHY S.
05/2006
5.0
plumbing, water softeners
  + 0 more
H20 To Go arrived at my home cheerful and set me at ease right away by clearly explaining the problem and how they would fix it. I liked that they cleaned up all the water when they were finished and I have had no further problems with it.
Description of Work: They repaired my water softener as it was not operating properly. They replaced a gear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

JOHN H.
04/2005
4.0
water softeners
  + -1 more
I THOUGHT THAT THEY WERE PLEASANT TO WORK WITH AND THE PRICES OF THEIR EQUIPMENT AND INSTALLATION WERE REASONABLY LOW COMPARED TO OTHER COMPANIES THAT WE RESEARCHED. THE WATER IS THE BEST TASTING WATER. EVEN COMPARED TO BOTTLE WATER. IT'S THAT GOOD. SERIOUSLY!
Description of Work: THEY INSTALLED A REVERSE OSMOSIS SYSTEM AND A WATER SOFTENING EQUIPMENT FOR OUR HOME AND TO THE REFRIGERATOR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,045

Contact information

4345 W Tompkins, Las Vegas, NV 89103

http://www.h2otogo.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening

FAQ

H2O TO GO is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

H2O TO GO accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, H2O TO GO offers free project estimates.
No, H2O TO GO does not offer eco-friendly accreditations.
No, H2O TO GO does not offer a senior discount.
Yes, H2O TO GO offers emergency services.
Yes, H2O TO GO offers warranties.
H2O TO GO offers the following services: Sales, repairs and installations of water conditioners and reverse osmosis systems, filters, salt & potassium deliveries.
ask for details

Contact information

4345 W Tompkins, Las Vegas, NV 89103

http://www.h2otogo.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM