MRM Mechanical, LLC

They recommended doing the demo work in addition to the plumbing and did not come prepared for the demo (it took much longer than they expected, workers were inexperienced in this area, and did not have typical demo tools to make the work go quicker). They did 2 days of work and raised their prices twice, once each day, which raised the price by 60%. When the second phase (Demo and rough in) of work was complete they walked off the job because they were not making money and would not complete the verbal contract for the 3rd phase the finish work and setting of the shower pan. The company is run by father and son and the level of communication between the two of them is low. For example, I would talk to the father about something, he would confirm it was in their scope of work, but the son would do the final walk-through but would not know what I was talking about when it comes to the final scope to be completed. On the first day of work, they started the demo we discussed a day and I asked them when would work best to start the job. They said 8:00 but did not arrive, I called and no one picked up I received a call at 9:30 saying they would be there by noon. All said and done the scope of work which was discussed and agreed (in phases 1 and 2) was not completed but I decided just to pay and part ways rather than having them come back another day. Would not recommend.

They were wonderful to work with. Fast, good customer service and quality work. They helped me save money by using any parts I already had which was very convenient.

Very up front and solid with their quotes. Friendly and respectful

They did very great and professional work. When I need another project I will definitely use them again.

They were great, professional, and offered great pricing.