Stryker Heating Cooling & Plumbing

We first hired Stryker to replace a touchless kitchen faucet. They sent a lovely female plumber, Autumn, who was efficient and neat. (We never saw Autumn again, despite requesting her.) The next time we called Stryker was to repair a Toto toilet. First, we were admonished for even buying a Toto. Then we were subjected to an unnecessary diatribe on what it would take and cost to repair the toilet, the latter of which was quite high. The last and final time we hired Stryker was to replace our hot water heater. After taking multiple photos, we were told they would install a tall, narrow heater due to room constraints. Instead they showed up with a short, wide unit, which took some doing – and damage - to get into place. To add insult to injury, the heater leaked within 24 hours, necessitating a weekend service call. Then the install failed inspection because the vent pipe was installed too close to some PVC pipes. (Isn’t it the plumber’s responsibility to be aware of code restrictions?) As a result, the vent pipe needed to be replaced – at our expense – with a double wall, insulated pipe. Plus they demanded payment before the follow-up inspection. NOT kosher. The New Jersey Division of Consumer Affairs Rule: N.J.A.C. 13:45A-16.2(a)10.ii states: "For inspection on construction permits for: building, electric, plumbing, fire protection or elevator, final payment to the contractor is not required to be made before a final inspection is performed." The final straw? In order to get the hot water heater into place, the installer needed to remove a transmitter that operates dampers on our HVAC system. In replacing the transmitter, he wired it incorrectly, causing it to short out. That cost us yet another $250 from our HVAC contractor, for which we received no compensation. Unless you enjoy being admonished, insulted and paying for work prior to inspection approval, we suggest you look elsewhere.

Drew was excellent. He did an excellent service, treated my system like his own, answered all my questions. He even showed me about the different types of filters which will help my unit run more efficiently . Drew is very friendly and professional. Thank you John C Hillsboro

They were good, we've been satisfied.  If they drove me crazy I would not have had them back.  I'd give them an "A" for overall service.

We use Stryker and they're good.  They're not inexpensive but they're competent, and I'll settle for that.  They have a very sweet receptionist, as well as competent techs.  When they send their older techs out, they're an A-plus.  We've used them for years.  For quality, I'd give them an A; they're good.  For responsiveness, they're very good - A.  We have them out twice a year.  I've been satisfied.  If they drove me crazy I would not have them back.  On price, everything goes up a little bit because that's how inflation works.  We will absolutely use them again.  I like working with them and they leave everything very clean.  My first impression of Stryker was relief because we had bad service before that from someone else.  They've been consistently good.  Basically, we use them twice a year and I can't remember specifically from visit to visit, but they've been good.

They do a great job.  They aren't the cheapest but they are very competent and I'd take that over price.  We've used them for years.  I would use them again.

Called company up and let them know i needed the main shut off valve replaced in my condo unit. They discovered that the shutoff to the building also needed to be replaced and quickly put in an order to replace the line outside so that they could complete my work within the week. Technician came to my house on the friday and completed the work quickly and cleanly and also provided guidance on other plumbing work looking to do in the house. Will highly recommend them for work.

It wasn't repaired so another technician had to come out and redo it. I thought it was really poor that the person did not clean up and the pipe that was causing the issue was not addressed and he did not do it right.

Great job, thanks

We needed to have our compressor and coils replaced during the summer when our old units broke. Stryker was able to replace everything timely and the quality of the work was good. We are happy with the overall product and it has worked well since being replaced. We were also happy with the price. Overall we would recommend.

Both jobs were done when they the said, very professional with no problems

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