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The Plumbing Shop

About us

Additional DBA - MyAreaContractor.com.

Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Showing 1-1 of 1 reviews
Lynn R.
Jan 2013
1.0
$250
After a few days of trying to get comfortable with the handle being on the left side, I called Mike to let him know I needed him to change it over to the right because my sleeve kept getting wet, even after I initially asked him to put the handle on the right side.  Every time I've called him, which has been at least ten times, he has had some excuse for me as to why he can't come out and take care of this quick fix. I have been calling him twice a week for the last 5 weeks. I even wrote him a letter.  He has yet to come out to take care of this issue.
Response from The Plumbing Shop
"I would be willing to resolve the clients issue if it was factual. –more below We are in possession of evidence pertaining to this libelous complaint. We are more than willing to provide the proper authority having jurisdiction of this type of complaint against a NJ Licensed Professional. If the faucet is “wobbling” we will schedule a visit to the clients home for an evaluation. If the faucet has a wobble we would attempt to stop it, unless it is wobbling because of site conditions or does not exist a service fee would apply. Due to the unstable manner presented by this client we would request that she have either a priest from her parish or a police officer present at the time of our visit. 1. The work was done 2 months prior to the date started; 2. The cost is highly inflated; 3. Description – Sentence 1 is factual, the rest is fiction; 4. The client was given a 50% discount because she claims to have no money. The job was done & the client drove to our office 7 days later to pay the invoice. (no complaint) 5. We were contacted sometime in December about the handle issue but not about a wobble. We were committed to Sandy Storm Relief and told the client that we will try to set time but a fee would be applied, and she understood why. 6. We received a “crazy” letter. During another phone she apologized and blamed her erratic behavior on new meds. 7. I can guarantee her phone records if reviewed would not show 10 calls to us. Unfortunately this long time client may be having personal issues."

Licensing

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FAQ

The Plumbing Shop is currently rated 1.0 overall out of 5.

No, The Plumbing Shop does not offer free project estimates.

No, The Plumbing Shop does not offer eco-friendly accreditations.

No, The Plumbing Shop does not offer a senior discount.

No, The Plumbing Shop does not offer emergency services.

No, The Plumbing Shop does not offer warranties.