Horizon Services, Inc.

heating & cooling contractor

About us

Experience The Horizon Difference. On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED! Horizon Services is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.41,333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
16%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.1
responsiveness
4.7
Showing 151-175 of 1333 reviews

Robert H.
02/2020
4.5
Great service and excellent work cost was somewhat high.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Claire M.
01/2020
5.0
Best plumbers ever! Came on time and replaced all my sewer and water lines inside my house. They were efficient, respectful and expertly replaced my entire bathroom. Moving into a new home I was not ready for this huge job but Horizon did it all and kept me in my budget. Thanks Austin and Dave

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ivan T.
01/2020
5.0
OMG. what great service. Called them by 330 and by 630 already here to service my furnace Omar was all great!!! Thank you Horizon. You?ll hear from me again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jackie M.
01/2020
4.0
Joe from Horizon was friendly and professional. The job was completed in good time . The hot water heater is working fine

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Tom W.
01/2020
4.5
On time. Friendly. Honest. Great price for THIS job. Efficient.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Janet N.
01/2020
4.5
Big company, so they have many people in scheduling, answering the phones and tradesman. Very professional. Bryan installed 2 new toilets, very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,929

Sarah K.
12/2019
5.0
Michael was very polite and professional from the time he arrived until he left. He showed respect for our property, answered our questions and gave us things to think about for future projects . I would highly recommend him and we plan to use him again in the near future ,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Marcus B.
12/2019
5.0
Friendly and on time! Came out on the weekend and did not charge any astronomical &after hour fees. Heck, isn't that when most plumbing fails?!?- After work or on the weekends. No one wants to pay for the unexpected repairs but I needed it done after family traffic of Thanksgiving I was very pleased at the price of equipment and the installation. I even got a military discount as the installer saw some pics in my basement.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ira F.
11/2019
5.0
On time. Seems honest. Work well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy R.
11/2019
4.0
Be sure to negotiate price. Started so high wasn't going to do it. Call was made to supervisor and price came way down. Did a great job once we settled on price.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro
$3,240

Trisha H.
11/2019
4.0
Professional and eager to ensure your needs are met.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Audrey W.
11/2019
4.5
Quick efficient service. Got the job done.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jodi L.
11/2019
1.0
We had a bathroom faucet removed and replaced with another we had previously purchased, we had a new, previously purchased kitchen faucet installed on a new countertop and our existing garbage disposal reattached, needing a small piece of pvc pipe and 2 new valves, supplied by Horizon. The technician was here for 3 hours and it cost $1055. Basically all labor at a rate of over $300 an hour. How in h*** can you justify that? We will never use Horizon Services again. Admittedly, I was stupid for not just telling the technician to get out of my house when he gave us the estimate, but he did a good job of making it sound like he was ?throwing in? service that he ended up charging for in the end.

Rating CategoryRating out of 5
quality
3.5
value
0.5
responsiveness
4.0


Chris S.
11/2019
2.0
Rep was courteous and professional; however, your prices are way too high. People on fixed incomes cannot your rates...

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
4.0

$770

beth t.
10/2019
4.5
Very professional , courteous, prompt and Austin took the time to break down and price our different options. Best part ..he did it right away after making a decision and made sure we were satisfied. Thank you Austin for your service and your pride of doing it to our satisfaction. With gratitude and appreciation.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Larry k.
10/2019
5.0
Prompt and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anita H.
10/2019
5.0
This will hopefully be my furnace/plumbing company for life. I just hope, and suspect, that they stay in business for as long as I need them. From a very quick and professional customer service reply call to compressive, very courteous and dedicated service and company ethics, I can t recommend this company high enough for a gas furnace inspection. I called because of mysterious and intensifying neurological problems causing me to fear a CO leak while waiting to get appointment with a good neurologist. No leak, but I was treated like royalty and not like the fearful woman that I have recently become. The service representative even asked about my health in a concerned and respectful manner multiple times and offered to call an ambulance when he noticed my seizures. Wow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony E.
10/2019
3.0
The work was done well. But, what I didn' like was that Nick (Horizon) said it would cost me a total of $700.00 to replace simple sink faucet and stopper unit even though I was supplying the unit. When I told him I was going to get someone else instead, he reduced the price to $250.00. I will never use them again because of their pricing method.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

$250

Alysia P.
10/2019
5.0
Needed to have checked from home inspection. Very Honest and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ray O.
10/2019
5.0
very pleased with the service and the person that did the work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erika C.
10/2019
4.0
Very fast service and good quality. A little pricey.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Avis A.
10/2019
2.5
The offered quick and quality work but at a crazy price. To fix an outdoor faucet with a broken knob they charged almost $500 and it took under 20 minutes

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0


Tom P.
10/2019
3.5
very expensive customer service is excellent.

Rating CategoryRating out of 5
quality
3.5
value
1.5
responsiveness
3.5

Yes, I recommend this pro

Contact information

17 Roland Avenue, Mt Laurel Township, NJ 08054

https://www.horizonservices.com/?utm_source=hzn0400_ppl003_3124907548

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
HL-0000299
Trade License Locale
DE
Trade License Expiration
10/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services, Inc. accepts the following forms of payment: CreditCard
No, Horizon Services, Inc. does not offer free project estimates.
No, Horizon Services, Inc. does not offer eco-friendly accreditations.
No, Horizon Services, Inc. does not offer a senior discount.
Yes, Horizon Services, Inc. offers emergency services.
Yes, Horizon Services, Inc. offers warranties.

Contact information

17 Roland Avenue, Mt Laurel Township, NJ 08054

https://www.horizonservices.com/?utm_source=hzn0400_ppl003_3124907548

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day